BlackBerry CEO Heins not happy with how long it takes carriers to update OS
Unfortunately for BlackBerry, this plan hasn't worked. But Heins understands why the updates are moving so slowly and even understands the carriers' way of thinking. The executive points out that the operators have let a new OS with new products onto their networks. So the carriers test and test and test to make sure that the most important asset they own, which is the quality of the connections on their pipelines, remain high. Heins believes that once the carriers see how stable the platform is, future updates won't require all of that testing and all of the delays.
"They let a whole new platform onto their networks, whole new products. Nobody knows what they're going to do on the carrier's side, so they're testing themselves thoroughly. The network is their asset. The quality of their connectivity is their asset. We have to be sympathetic with this as well, but I hope and I'm optimistic that going forward, when they learn about the stability the platform, this will improve quite substantially."
-Thorsten Heins, CEO, BlackBerry
1. 8logic (Posts: 129; Member since: 05 Mar 2012)
really? who is happy with the carriers update?????
11. alpinejason (Posts: 260; Member since: 06 Sep 2011)
thats why i buy all of my phones factory unlocked you get updates when they come out instead of waiting for the update to go through the carrier.also no carrier bloat and i can slide in any SIM and go
2. scriptwriter (Posts: 396; Member since: 13 Nov 2012)
Him and everyone else with a smartphone!!!
4. Shatter (Posts: 1970; Member since: 29 May 2013)
XDA says "Fixed with some mods to improve the devices speeds and add some features."
8. SakuroAkino (banned) (Posts: 141; Member since: 12 Jul 2013)
Lumia 900 says "How can they forget me,just 7.8 ???, i was the flagship and now so easily they left me ??"
7. daniel_bargs (Posts: 323; Member since: 27 Nov 2010)
blackberry will be dead in 2 yeas :)
Nokia? in 2 years maybe :) hahahahah unless they go and make Android phone + WP8 + all other OS just like Samsung.
9. Googler (Posts: 813; Member since: 10 Jun 2013)
Both Google and Apple push updates directly to their phones, BB needs to start thinking that way.
And yes, I'm referring to the Nexus lineup (minus Verizon screwing even that up).
10. NexusKoolaid (Posts: 279; Member since: 24 Oct 2011)
Customers to BlackBerry CEO Heins: "Welcome to our world"