The stockholder's meeting also brought forth an admission from RIM that it is not familiar with "pure retail". A group attending the meeting confronted Lazaridis with pictures showing how the BlackBerry PlayBook tablet was getting inferior placement at Best Buy compared with competing tablets like the HTC Flyer, the Apple . The co-CEO admitted that the tablet has had a poor launch. He said that RIM was used to selling BlackBerry devices through a carrier, not directly to stores as it did for the first time ever with the Playbook.
With strong hopes for the BlackBerry 9900 Bold, the executive tried to inspire some confidence in the company. "We will get better," he said.