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Best Buy accounts for 12% of U.S. smartphone sales

0. phoneArena 26 Nov 2013, 18:42 posted on

Ok, raise your hand. Who out there likes to run an errand to Best Buy, even if it's to buy a new microwave, so that you can look at the phones? Well, we really can't see you through the screen, so hands down please. Actually, it would appear that many of us don't stop at just looking at smartphones at Best Buy. According to Consumer Intelligence Research Partners, 12% of U.S. smartphone sales are rung up at Best Buy...

This is a discussion for a news. To read the whole news, click here

posted on 26 Nov 2013, 18:51 1

1. Jeradiah3 (Posts: 979; Member since: 11 Feb 2010)


I bought my S3 for $50 from best buy last December compared to paying $200 at an AT&T store (at the time). They offer instant rebates that the carriers dont offer for all of their phones. The only problem I have with Best Buy Mobile is that they are trained to handle all 4 carriers which Im not too comfortable with

posted on 26 Nov 2013, 19:47 4

6. JewBakaUCFG (Posts: 173; Member since: 25 Sep 2012)


Because they work with four carriers it makes you uncomfortable? Hmmmm, interesting. But why? Working with more than one carrier allows them to provide you with the pros and cons of all of them which should enable you to make the best decision for yourself.

posted on 26 Nov 2013, 21:38

8. Jeradiah3 (Posts: 979; Member since: 11 Feb 2010)


I can see that, but im more concerned about their systems. As an IT guy, i want to make sure that their systems arent going to crash while working on my stuff.

Im not saying that what they're doing isnt a good idea, but its worth thinking about

posted on 26 Nov 2013, 21:53 1

9. Sniggly (Posts: 6761; Member since: 05 Dec 2009)


I'd say maybe once a month we have an outage of some sort, maybe less. On an even rarer occasion we'll have everything die for a day. We usually have backup methodologies though.

Tip: don't come in on phone launch days. Those are when we're most likely to see issues.

posted on 26 Nov 2013, 22:44

14. Jeradiah3 (Posts: 979; Member since: 11 Feb 2010)


ok good. i feel better hearing that. Thx!!

posted on 26 Nov 2013, 23:48

15. cheeseycheeser (Posts: 378; Member since: 24 Mar 2011)


I got that deal too! Only reason I came in, but pretty worth. And the experience was pretty good. Especially because we had some complicated stuff going on with Verizon's unlimited data

posted on 27 Nov 2013, 19:26

21. Jeradiah3 (Posts: 979; Member since: 11 Feb 2010)


Right, I have AT&T and I like the service I received from Best Buy Mobile. Im attempting to get the Note 3 using their trade-in program.......that way, I can finally get the phone I want without having to renew my contract

posted on 26 Nov 2013, 18:55 3

2. apple4never (Posts: 931; Member since: 08 May 2013)


*raises hand
i got he s4 for free from best buy when it was up for 200 on rogers

posted on 26 Nov 2013, 18:57

3. galanoth (Posts: 302; Member since: 26 Nov 2011)


When I used to buy my phones on contract, I always went to my AT&T corporate store.
A much better buying experience than Best Buy.

posted on 26 Nov 2013, 18:58 2

4. Sniggly (Posts: 6761; Member since: 05 Dec 2009)


This is incredible growth, frankly. Used to be that BBYM accounted for less than 5 percent of all phone sales. This is why I believe that even if the rest of the company were to collapse, BBYM would survive on its own.

posted on 26 Nov 2013, 19:36 1

5. acharlest (Posts: 8; Member since: 19 Jul 2012)


I worked for BBYM for 2 years and I couldn't agree with you more. When I started, they accounted for 4%. BBYM will live on, but the big boxes will go the way of Circuit City within the next 5 years.

posted on 26 Nov 2013, 20:07

7. Shatter (Posts: 1984; Member since: 29 May 2013)


What percent does Amazon make up?

posted on 26 Nov 2013, 22:35

13. thebrandonlogan (Posts: 10; Member since: 21 May 2013)


Good question.

posted on 26 Nov 2013, 22:10 1

10. Mxyzptlk (Posts: 3298; Member since: 21 Apr 2012)


12% isn't a huge number when you think about it.

posted on 26 Nov 2013, 22:16 2

11. Sniggly (Posts: 6761; Member since: 05 Dec 2009)


Considering the many, many places where new phones can be bought, it's actually pretty good.

posted on 26 Nov 2013, 22:33

12. thebrandonlogan (Posts: 10; Member since: 21 May 2013)


Well look at it like this, Walmart, Target, and Costco together sell 12% of the smartphones, Best Buy alone sells 12%, traffic in Walmart, Target, and Costco combined....pretty much higher than that of Best Buy. 12% is a high mark when its you against the rest of the carriers and everyone else is behind you. The number is only growing as more Best Buy Mobile stores open.

We tend to offer much lower prices and I can't tell you how many customers complain about their experience at Verizon stores. The Best Buy Mobile brand is still growing so I expect to see that number only climb.

posted on 27 Nov 2013, 00:05

16. rodneyej1 (Posts: 3498; Member since: 06 Jul 2013)


Crazy that Windows Phone devices are so high on the list.. I wonder what single device is responsible for this...

posted on 27 Nov 2013, 01:00

17. Sniggly (Posts: 6761; Member since: 05 Dec 2009)


Probably the 520, considering that somehow we still account for 12 percent of T-Mobile's sales despite the fact that Best Buy terminated their relationship with postpaid T-Mobile.

posted on 27 Nov 2013, 01:18

18. rodneyej1 (Posts: 3498; Member since: 06 Jul 2013)


Well, I just don't think the 520 is that popular in the US.. Are Best Buy stores world wide❔

posted on 27 Nov 2013, 01:29

19. GeekMovement (Posts: 1499; Member since: 09 Sep 2011)


I always order mine from Costco since they have free shipping, free activation, and free accessories.

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