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Apple says purple tint on Apple iPhone 5 pictures is the camera's normal behavior

0. phoneArena 01 Oct 2012, 19:39 posted on

In a manner suggesting the way that the late Steve Jobs told Apple iPhone 4 users that they were holding the phone the wrong way, allowing the left-handed death grip to cut signal strength on the phone, Apple told iPhone 5 users that the strange purple tint seen in the corners on some photos is normal...

This is a discussion for a news. To read the whole news, click here

posted on 01 Oct 2012, 21:09 5

40. Cha7520 (Posts: 221; Member since: 31 Oct 2010)

I know a couple friends who bought the iphone 5 and I feel SO BAD for them!! I just got the Samsung Galaxy S3 and I LOVE IT! I feel sorry that people fork over $199 for the iphone5 thats been riddled with problems. I can't believe Apple would release a inferior product into the market! Shame on Apple!

posted on 01 Oct 2012, 21:21 1

47. TROLL (banned) (Posts: 4851; Member since: 13 Apr 2012)

Am i the only 1 with the black version, and Rooted and CPU clocked at 1.8ghz and slightly overclocked Gpu and under-voltage so i get the extra 2 hour battery lasting, and finally removed all bloatwares and RAM showing 650Mb?

posted on 01 Oct 2012, 21:48

55. XPERIA-KNIGHT (unregistered)

LOL.....yep you're the only one bro haha good stuff tho

posted on 01 Oct 2012, 21:09 4

41. myclevername (Posts: 94; Member since: 07 Jun 2010)

Didn't all those people in that cult who committed suicide wear purple? Sneakers if I remember correctly.

posted on 01 Oct 2012, 21:18 3

46. Jphones (Posts: 235; Member since: 10 Feb 2012)

ha apple just can't resist relasing an iphone with problems that could easily be figured out and solved before release. haha gonna need a camera attachment or pay to download a app to fix it. those sneaky cores

posted on 01 Oct 2012, 21:22 6

48. Sniggly (Posts: 7305; Member since: 05 Dec 2009)

Well that was just silly, Apple. You were doing so well with the apology over maps. At least the statement wasn't as terse as Jobs's was.

posted on 01 Oct 2012, 22:23 4

61. maxican16 (Posts: 364; Member since: 29 Sep 2011)

Was going to say the same thing. It appears as tho Jobs' influence is still present. It's a shame they can't just admit their mistakes. I guess when you have so many lemmings falling in line, you can pretty much say anything you like. Do other phones have issues? Sure. But EVERY SINGLE iphone will be plagued by this. Oops!

posted on 01 Oct 2012, 21:36

51. nwright94 (unregistered)

I honestly haven't run into this with my iPhone 5 yet.

posted on 02 Oct 2012, 22:20

119. nwright94 (unregistered)

Thumbs down because my phone doesn't have problems? I don't wish problems on android users. You guys really need to learn to be objective.

posted on 01 Oct 2012, 21:36 8

52. nwright94 (unregistered)

Also, maybe it's just apple saving instagrammers the work of putting nasty filters on their pictures :p

posted on 01 Oct 2012, 21:54 4

57. StalkinUrMom (Posts: 111; Member since: 16 Apr 2012)

I posted this same thing right before I saw yours. Boy, is my face red.

posted on 01 Oct 2012, 23:39 1

77. nwright94 (unregistered)

Haha, it looks no different from half the Instagram pictures I see. Just REALLY hoping this doesn't start happening to me on my 5.

posted on 01 Oct 2012, 21:52 2

56. StalkinUrMom (Posts: 111; Member since: 16 Apr 2012)

Does it matter all that much? iPhone users put s**tty Instagram filters on literally everything anyway.

posted on 01 Oct 2012, 21:58 2

59. pikapowerize (banned) (Posts: 1869; Member since: 03 May 2012)

this is really pathetic answers! answers by money-greed business man! there's really something wrong about it! since when a purple tint a normal behavior????

if you cant give a good answer better shut up and rework on that!

im so dissappointed by this apple! i like iDevices but these reasons are just stupid!

posted on 01 Oct 2012, 21:58 4

60. pookiewood (Posts: 631; Member since: 05 Mar 2012)

well Apple did make it so therefore it's perfect. That's just the Jimmy Hendrix purple haze filter. I was hoping they would include the rainbows or unicorns filter that automagically puts rainbows or unicorns in your picture.

posted on 01 Oct 2012, 22:24

62. bradley.block (Posts: 6; Member since: 01 Oct 2012)

Really. I think that it is pretty sad that everyone on here is bashing Apple. I have had plenty of android phones with bad cameras. Now I am the proud owner of an iPhone 5. Everyone has their own taste in technology and just because some "Thinks Different" that does not make them wrong. I am so tired of people on this site constantly bashing Apple. Personally I love technology so I like them all. Well almost...bada sucks. Anyways just thought I would get that out so that maybe we could get to a real discussion instead of just bashing one company or the other. And back on topic I just took about 20 pictures with my iPhone 5 and everyone of them was near or in a bright light. And not ONE single picture had a purple haze. So either I have the only good camera Apple put in an iPhone 5 or the problem isn't affecting EVERYONE. By the way my girlfriends has no purple haze either. So I guess I'm not the ONE.

posted on 02 Oct 2012, 03:00 2

92. EclipseGSX (Posts: 1717; Member since: 18 Oct 2011)

Well since Apple says this is "normal" you obviously have a defective unit and should get it replaced :)

posted on 02 Oct 2012, 07:12

102. jroc74 (Posts: 6005; Member since: 30 Dec 2010)

See.....ppl cant have it both ways.

The iPhone, iDevices are supposed to be the standard every other manufacture strives to be. You see it in reviews, see it with user posts, whether its fanboys or just regular users. So when issues like this pop up....it brings Apple back to reality. And should bring the Apple, iPhone fanboys back down to Earth.

Nothings perfect. No OS is perfect. I wish some folks realized this....

posted on 01 Oct 2012, 22:25 1

63. Hemlocke (unregistered)

I can tell we don't have many photographers on here. This IS normal, and a quick web search will confirm that it happens to even the most expensive DSLRs. People get bent out of shape about the dumbest things.

posted on 01 Oct 2012, 23:11 4

71. BREvenson (Posts: 240; Member since: 17 May 2012)

If it's such a common thing, how come there are several phones that don't have that problem? Look at the picture comparison in the article...the iPhone 4 pic looks fine to me. The One X, Galaxy S III, Droid RAZR, Galaxy Nexus...the pics from those phones look fine, too.

With the way you talk, it's as if everyone is supposed to be an experienced photographer who knows several aspects of taking pictures. Sure, it may be blowing it out of proportion, but look at the majority of people on this site; they will jump at any opportunity to point out the flaws on such a revered, publicly adored phone like the iPhone...much like iPhone fans will jump at any opportunity to criticize Android phones. It goes both ways, so deal with it.

posted on 01 Oct 2012, 23:29 2

74. Sniggly (Posts: 7305; Member since: 05 Dec 2009)

How interesting, then, that it didn't happen with the iPhone 4 in the same situation.

It's not a huge deal, and I understand the nature of Apple's response, but it is weird that the iPhone 4 is not affected by this issue.

posted on 02 Oct 2012, 07:17

103. jroc74 (Posts: 6005; Member since: 30 Dec 2010)

Ok....its common.....yet it doesnt happen to most other cameras....and wasnt there on the iPhone 4..

Maybe those other expensive DSLR's have an imperfection? All cameras arent created equal. Just like phones...

As bad as the cameras are on Motorola phones....that so many ppl claim.....I have yet to see this purple tint...Accoms Razor...

At the same time, cameras on Moto phones are made better with 3rd party camera apps, software.

posted on 02 Oct 2012, 07:34 2

104. remixfa (Posts: 14255; Member since: 19 Dec 2008)

show me an expensive DSLR camera that has a purple tint issue, and I'll show you a photographer that had his camera sent in for repairs.

NEVER in my life have I owned a camera, expensive or cheap, that had a purple lens issue as part of normal operation.

Cameras are designed to capture as authentic of a picture as possible (without effects). Purple tint is not authentic. Its a DEFECT. Hell, even previous iPhone models dont reproduce the issue, so you cant even use that defence. Frikkin iSheepies will defend anything as long as it has a fruit logo on it.

posted on 01 Oct 2012, 22:27 1

65. sp3llv3xit (Posts: 20; Member since: 15 Sep 2011)

This purple/magenta tinting on captured photographs is not Apple's fault. It is a problem endemic to Sony's cameras. This is one of the reasons why I kept Nikon and Canon cameras but stayed away from Sony's.

posted on 01 Oct 2012, 23:33 2

75. XPERIA-KNIGHT (unregistered)

cant be that bad if galaxy s3 has a sony as well as apple......o and apples 4s was sony as well.......never had any issues there so quit tryna make sony look bad dude and accept that apple is only receiving their due.......

posted on 01 Oct 2012, 22:34 4

67. garz_pa (Posts: 154; Member since: 03 Nov 2011)

You're taking pictures the wrong way. LOL

posted on 01 Oct 2012, 23:01 3

69. BREvenson (Posts: 240; Member since: 17 May 2012)

With the way Apple talks, it's as if they have never done anything wrong. The antenna issues, the purple tint on pictures...it's all the user's fault that there are problems. How arrogant and snotty of them to admit no mistakes (except for the publically humiliating Maps debacle) and expect all users to accept responsibility.

posted on 01 Oct 2012, 23:13 1

72. BREvenson (Posts: 240; Member since: 17 May 2012)


posted on 01 Oct 2012, 23:06 2

70. voxmarc (Posts: 332; Member since: 22 Aug 2012)

Its normal! WTF....

posted on 01 Oct 2012, 23:18 1

73. semipro1337 (Posts: 88; Member since: 01 Oct 2012)

Wow such an advanced feature for their camera, but they haven't patented it yet? Something seems kinda fruity....

posted on 01 Oct 2012, 23:34 1

76. jeff1434325 (Posts: 97; Member since: 07 Aug 2012)

dafuq did he just said??.....NORMAL?

posted on 01 Oct 2012, 23:50 1

80. lumialove (Posts: 75; Member since: 16 May 2012)

New breed of apple,genetic engineering....got purplish..... :D

posted on 02 Oct 2012, 00:24 2

82. Lwazi_N (Posts: 205; Member since: 23 Jun 2011)

LOL new features: Violet Tinge, Highly Scratchable Back, Warped Maps... Of course, all trademarks of Apple Inc.

posted on 02 Oct 2012, 00:35

83. RapidCat (Posts: 351; Member since: 12 Jun 2012)


posted on 02 Oct 2012, 01:17 2

86. d3nster (Posts: 5; Member since: 02 Oct 2012)

Apple might be offering photography classes in the near future for iphone5 owners..

posted on 02 Oct 2012, 08:40 1

106. Fallout09 (Posts: 421; Member since: 17 Oct 2011)

I can see it now.... People grouped outside the Apple store at my local mall learning how to take a picture with their new iPhone 5. It will be epic! Apparently it now takes a Genius to use an Apple product.

posted on 02 Oct 2012, 01:38

87. marinbuyukliev (Posts: 13; Member since: 23 Nov 2011)

another peace of GARBAGE R.I.P. Apple

posted on 02 Oct 2012, 02:27 1

90. jibraihimi (Posts: 761; Member since: 29 Nov 2011)

"we recommend that you angle
the camera away from the bright light source
when taking pictures. The purple flare in the
image provided is considered normal behavior
for iPhone 5′s camera."
So Apple want to say that, user's are taking pictures in wrong way........ Oh Great Apple please teach us how to take the snaps.............

posted on 02 Oct 2012, 02:31 1

91. MartinR (Posts: 53; Member since: 26 Jul 2012)


posted on 03 Oct 2012, 05:57

121. jroc74 (Posts: 6005; Member since: 30 Dec 2010)

You get a thumbs up for the info.

I will just look at it as a side effect, con of whatever type of lens or hardware Apple is using for the camera.

Like Amoled screens.....can have black splotches, can have a blue tint, can show pixels. I still like Amoled screens over LCD....but it has cons.

posted on 03 Oct 2012, 06:06

122. jroc74 (Posts: 6005; Member since: 30 Dec 2010)

I sense a software update coming soon...

posted on 02 Oct 2012, 03:18 1

94. aakashram2001 (Posts: 14; Member since: 13 Mar 2012)

advice to all iphone users the best way to use ur iphone 1 2 3 4 5 6 7 ....... any model is just keep it in the house and buy a decent phone.just like that beleive me all your iproblems are solved.
bcos if you r going to complain to the manufacturer of iphone about the so called premium products u get 2 type of ans.
1. thats the normal behaviour of iphones.
2. they way you handle the phone is not correct.

posted on 02 Oct 2012, 05:10

95. jackhammeR (Posts: 1548; Member since: 17 Oct 2011)

um...does Nokia, for example explains to users how to hold their phones in order to do a proper photography?
Does Samsung do it?
Hmm. No. So apple...are you REALLY trying to convince anybody that this purple tint is something NORMAL?? If yes, then your products don't meet any quality standards.
I mean, they know how to set up a marketing campaign and sell over 5 000 000 units in one week...but then it turns out that they don't even know how to explain some glitches in their newest product.

posted on 02 Oct 2012, 06:04 1

96. remixfa (Posts: 14255; Member since: 19 Dec 2008)


You know, just after we got some good feelings from Cook's apollogy letter, they go back to standard operating procedure.

"purple flare is a feature, not a defect!"

posted on 02 Oct 2012, 13:13

115. jackhammeR (Posts: 1548; Member since: 17 Oct 2011)

...and they have changed the world of photography once again...
this is sad..they cannot admit to a failure after so many years

posted on 02 Oct 2012, 06:50

98. JunkCreek (Posts: 407; Member since: 13 Jul 2012)

you facing your lens wrong!

posted on 02 Oct 2012, 06:53

99. JunkCreek (Posts: 407; Member since: 13 Jul 2012)

whatchout! the purple flame was copyright of japanese video games character named iori yagami, so purple flare ... sooo iori yagami.

posted on 02 Oct 2012, 07:04 1

100. timtimity (Posts: 196; Member since: 13 Aug 2012)

I had to reread part of that to make sure I hadn't misread it. "angle the camera away from bright light source."

I've just turned my desk light on and taken a photo with my 3GS directly at the light bulb from about 2 inches away and it's fine. A big orange/yellow circle. No purple at all.

What the iPhone 5 is producing is not normal.

posted on 02 Oct 2012, 08:22 2

105. TritonForceX (Posts: 60; Member since: 27 Sep 2012)

Could anyone else picture what reviewers would do to a phone from say HTC, Motorola, or especially Samsung if light leaked out of the side, the back scratches itself in the packaging, if photos and movies had a very noticable purple hue to them, they made a decision to do mapping themselves and wasn't even close to accurate? But we get articles, "Despite map problems, iPhone Still Selling Well." I'd just like to see some fairness spread across to everything. PA could've took all this into account and rated it a 6, and that's being generous.

posted on 03 Oct 2012, 06:11

123. jroc74 (Posts: 6005; Member since: 30 Dec 2010)


iDevices are held to a higher standard, everyone is copying them....so when issues pop up for iDevices, they try to get explained away or lessened.

No phone, OS is perfect.....contrary to what some believe. If a software update fixes it, fine. But...its still an issue that needed a fix.

posted on 02 Oct 2012, 09:12

107. androiddownsouth (Posts: 598; Member since: 02 May 2012)

At this point Apple needs to be very careful they don't follow down the road of another once popular, now almost extinct line of phones.....Blackberry. Blackberry continued with business as usual for too long, and look where they are.

I do honestly want Apple to man up and show us just how good they can be, but if they continue down the road they are on, disaster will likely follow. I want Android and iOS to battle it out for as long as they can, but this does not bode well for Apple, from my point of view.

posted on 02 Oct 2012, 09:14 1

108. Rayvelynn (Posts: 124; Member since: 05 Jul 2012)

Your doing it wrong is your answer Apple to everything, smh sad excuse

posted on 02 Oct 2012, 10:29

110. ibap (Posts: 758; Member since: 09 Sep 2009)

You're just holding it wrong!

posted on 02 Oct 2012, 11:17

112. CheerfulCharlie (Posts: 13; Member since: 19 Sep 2012)

"Normal behavior" - Translation: We can't figure out how to stop it. Therefore, it is a "feature."

posted on 02 Oct 2012, 11:41

114. idanoclo (Posts: 2; Member since: 02 Oct 2012)

apple probably patented this inovative feature so other companies can not use it or they will get sued.

posted on 02 Oct 2012, 15:50

116. beefsupreme (Posts: 32; Member since: 07 Dec 2011)

Why don't they just blame it on Sony? Sony made the sensor so they wouldn't have a very hard time convincing everyone it was a flaw on their side.

posted on 02 Oct 2012, 17:10 1

117. ebunny89 (Posts: 10; Member since: 07 Jun 2012)

Apple you are sooo coooool. Your phone is like the coooolest thing! It comes out of the box looking roughed up for my macho self. It also has an extra flashlight coming out of the top for my extra viewing. WIFI? I like your attitude. I work when I want to too! And as for that camera of yours... A purple filter to blur out the light. Yeah, I didn't want that bright light shining in my pics. And if I want to go somewhere I know your maps will bring me to a cliff so I can see the beautiful view. I didn't need to go to that interview anyway. Remember? I work when I want to...

posted on 02 Oct 2012, 18:56

118. gallitoking (Posts: 4718; Member since: 17 May 2011)

nothing to be alarm.. people at Apple are working hard to correct the issue. which in my mind is not a biggie.. but the fandroids are having a day.. thanks PA for keeping the flame wars at minimum...

posted on 03 Oct 2012, 05:52

120. jroc74 (Posts: 6005; Member since: 30 Dec 2010)

You seem to didnt mind when that article about Jelly Bean addressing lag in Android was done. You and a few others like you had a field day.

I take it you have a problem with most of the recent iPhone 5, iOS news thats seen in a negative light.

Cant have it both ways....wait til an Android article about malware pops up..it should make you feel better. Or if Samsung has to pay the settlement to Apple, or they lose trying to sue Apple for LTE. When writing articles...it cant all be positive. For Android, Apple, RIM, MS, etc. Just take the good with the bad...

posted on 05 Oct 2012, 01:14

124. JunkCreek (Posts: 407; Member since: 13 Jul 2012)

i wonder how if i'm doing my wife wrong. must be get divorced right away.

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