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Apple replies to the iPhone 4's "Left-handed death grip"

0. phoneArena 25 Jun 2010, 01:50 posted on

In response to the iPhone 4's propensity to lose signal strength when the phone is touched, Apple says any phone antenna would do the same if gripped...

This is a discussion for a news. To read the whole news, click here

posted on 20 Oct 2010, 01:47 1

1. Truth (Posts: 56; Member since: 15 Jul 2009)


They never admit faults in any of their products. That is a fact of life.

posted on 25 Jun 2010, 02:33

4. DonkeyPunched (Posts: 321; Member since: 10 Jan 2010)


Well if you were running a high end company, I think you'd want to come out with a statement like this. I think we should just give it time and the more people that run into this problem, the more likely they will issue a new statement.

posted on 25 Jun 2010, 02:51

6. PapaJay224 (Posts: 866; Member since: 08 Feb 2009)


Wow, bend over much? I know that if I just dropped a wad on what's to be expected " good phone" ID want it to work. It's ok, apple counts on following sheep like you, people they can run over with bullshit service and half ass answers to serious problems. You can have em.

posted on 25 Jun 2010, 08:14

19. testman22 (Posts: 337; Member since: 03 Nov 2009)


I can wrap my fingers nice and tight around my motorola droid and never lose a bar. this is absurd, and if apple gets away with their response of "you have to hold the phone differently" then the mind control process will be complete

posted on 25 Jun 2010, 08:49

26. vzw fanman (Posts: 1973; Member since: 11 Dec 2008)


exactly.

posted on 25 Jun 2010, 10:42

33. bossmann20 (Posts: 38; Member since: 23 Mar 2010)


they dotn admit to their faults and i hv the pre (waiting for my evo) and i never lost sevice 'from the way i hold it' complete bullcrap...iphone 4 is a comeplte FLUKE lol

posted on 25 Jun 2010, 12:21

45. *HOVA* (Posts: 564; Member since: 11 Dec 2008)


All you idiots will just jump on any little thing you can to hate on Apple. Yea it's a flaw, but it's not like it's a flaw that has no resolution. I get it I get it, it sounds like a big deal. The funny thing is none of you fucking haters have ever even USED the phone. You're bitching about something that you have no personal hands on experience with. I've read tons of sites that say they have no issues at all unless they are holding the phone while cupping their entire hand on it which they point out is obviously not how most people hold their phone anyway. They had to DELIBERATELY try to get it to drop calls in order for it to do just that. Nearly EVERYONE is praising how it doesn't drop calls in areas they had problems with previous iPhone models I'm so sick of you idiots babbling about a phone you've never had ANY experience with. Get a life.

posted on 25 Jun 2010, 13:37

49. dahaka17 (Posts: 61; Member since: 08 Jun 2010)


acually have had an experice with this phone its horrible comlete loss of all individuality with this device, its for the simple one track minded populas out in the world and since its a HARDWARE issue not a software issue yea the resoulotion for it is to buy a case or wait till they fix it ... you should have to buy a case for your phone to work, or for that matter hold your phone in a different matter, this just goes to show how ppl who feel they need a iphone to be cool will jump when steve jobs says jump

posted on 25 Jun 2010, 14:07

50. JackFace (Posts: 190; Member since: 03 Nov 2009)


No issues with mine - Fact of Life

posted on 25 Jun 2010, 19:42

71. digitaljedi (unregistered)


I've had experience with the itoy in all of its iterations and can tell you first hand its a piece of crap! Signal dropping because of the way you hold it? That's bad for business. Even a mindless sheep such as yourself can see this. And if you can't see it, kindly remove your head from Steve Jobs' ass and then maybe you'll see it.

posted on 25 Jun 2010, 19:45

72. android#1 (Posts: 74; Member since: 12 Jan 2010)


its bad enough ATT service sucks, now lose more bars thanks to the placement of your hands, lol more loss....losing service is not a little thing

posted on 25 Jun 2010, 19:49

73. android#1 (Posts: 74; Member since: 12 Jan 2010)


and now you need instructions on how to hold your iphone 4, only apple...make sure you make your appointments sheep to meet with your apple genius today. they will help you get the most bars out of your new phone.

posted on 25 Jun 2010, 20:42

75. donzere (Posts: 12; Member since: 10 Jun 2010)


I am a big apple fan but i think it is ridiculous for me to hold my phone in a certain way for it to work.... nah i won't support apple on that one, they either start shipping free cases to those guys that already bought it until the fix the flaws in it.. thats my own opinion.

posted on 25 Jun 2010, 21:15

76. rfrapp (Posts: 77; Member since: 10 Jun 2010)


I like that idea @donzere, but Apple would never do that. They are selfish and don't care about their customers. That's clear by their response to just hold the phone a different way.

posted on 25 Jun 2010, 22:54

83. droidman (Posts: 106; Member since: 17 Mar 2010)


I think you and your iPhone are flawed your always crying about us android fans bashing the iPhone like we have to accept your point of view we like bashing the iPhone it makes you crapple fags mad and if your God Steve jobs tells you how to hold your phone listen to him crapple fag he knows what's best for you,you stupid robot

posted on 26 Jun 2010, 04:25

91. elpuser (Posts: 50; Member since: 26 Nov 2009)


Your not bashing, but you are constantly calling ppl crapple fags. Dude wake up!

posted on 26 Jun 2010, 05:05

97. cnpthe3rd (Posts: 52; Member since: 01 Feb 2009)


I-Phone users should have got one of the dozens of nice HTC phones (I have had most of them over the years all the way back to the first smartphones they made ) I have never had problems with any of the HTC phones. The reason people pay so dearly for apple products is they (apple) are such good salesmen and have the world convinced that apple is better than anything else, I find it truly amazing that they can keep up that charade in light of all the evidence to the contrary

posted on 26 Jun 2010, 18:38

103. MightyTBird (Posts: 4; Member since: 16 Nov 2009)


Ahhh...Jedi mind trick!!!

posted on 15 Jul 2010, 12:21

109. messiah (Posts: 433; Member since: 19 Feb 2010)


This is not the Droid you were looking for.

posted on 25 Jun 2010, 02:07

2. hornetmx (Posts: 71; Member since: 12 Mar 2010)


Good luck at getting Apple to give you something for free. I see their point though: You wanted to be the 1st ones to have the iphone 4????? You wanted to be the guinea pigs???? The test dummies??? well then BOHICA baby!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

posted on 25 Jun 2010, 02:18

3. ilia1986 (unregistered)


So much for all the idiots claiming that this site is pro-apple.. Regarding the issue - if this is indeed just that small black spot between the silver metal bands - then thats not that much of a big deal..

posted on 25 Jun 2010, 06:08

11. rjt185 (Posts: 257; Member since: 11 Jun 2009)


...wow...assinine.

posted on 25 Jun 2010, 02:33

5. tlang1064 (Posts: 47; Member since: 21 Feb 2010)


Ohh wow! None of the HTC phones I've had over the years have done that...

posted on 25 Jun 2010, 04:31

9. josuearisty (Posts: 148; Member since: 30 Sep 2009)


Nexus one 3G issues, EVO 4G and Incredible screen problems. All of them are HTC

posted on 25 Jun 2010, 06:34

12. Templer16 (Posts: 20; Member since: 09 Apr 2009)


Yes phones in the past have had small defects just like the iphone4. But theres a huge difference between screen issues like the EVO(and iphone4 with yellow spots) and accidently bridging annettas and disconnecting ur calls instantly. Remember ppl all these devices are suppose to be phones first...

posted on 25 Jun 2010, 07:33

15. dswatson83 (Posts: 56; Member since: 13 Jan 2010)


The antenna thing is a much bigger issue. Thats like HTC deciding to put the microphone on the back and saying "your holding it wrong". This isn't a small manufacturing defect or resolvable software issue, this is a design mistake that is really not fixable. You can't just return your device for a new one or wait a week for a software patch. If my cars paint came off under sunlight, I just can't see ford saying "park it in a garage or go buy a cover".

posted on 25 Jun 2010, 08:17

21. ajac09 (Posts: 1367; Member since: 30 Sep 2009)


and all of them you can hold with your left hand whats your point? speaking of screen issues all the iphones had them to so once again whats your point?

posted on 25 Jun 2010, 08:27

23. spoonb1 (Posts: 77; Member since: 02 Jan 2010)


First off N1 3g issues was a tmo thing... i and several friends all have att N1 versions and have never had issues. Now maybe there was a prob and htc fixed it by the time this version launched or maybe there was never an actual prob with the phone to begin with. The evo has some isolated issues that are easily resolved... but still apple's whole thing is "experience and usability" and as the name implies this is still an iPHONE. There should be no excuse for losing service and dropping calls because you are "holding" your phone. .. in your hand! Leave it to apple to make an over-hyped piece of crap, drive up demand for it by over- exaggerating its specs as being so called industry firsts, the finally getting you the product that you can only look at... because if you touch it, it will not work! Ha ha ha and on top of all that they make the silly thing out of glass, now on both sides so you really cant use it or it will break!! I think I'll stick to my metal N1 that i can actually hold to make a call lol lol thanks apple for further solidifying my choice in phone as the proper one, cheers

posted on 25 Jun 2010, 10:44

34. bossmann20 (Posts: 38; Member since: 23 Mar 2010)


we talking about antennas not screens

posted on 25 Jun 2010, 10:46

35. bossmann20 (Posts: 38; Member since: 23 Mar 2010)


lol exactly

posted on 25 Jun 2010, 12:04

43. networkdood (Posts: 6328; Member since: 31 Mar 2010)


TILT I and ARIA have not and do not have this problem or any other problems. My HTC ARIA gets 1-2 bars more service than my TILT or wife's 3G....and I can hold that phone anyway I want to.

posted on 26 Jun 2010, 04:28

92. elpuser (Posts: 50; Member since: 26 Nov 2009)


Did you just reply to your own comment, and tried to make it look like someone else said it?

posted on 25 Jun 2010, 02:55

7. PapaJay224 (Posts: 866; Member since: 08 Feb 2009)


I've never had a phone that made me change the way I hold it. Besides that I wouldn't buy a phone I had to change for. Freaking lemmings, Im only sad I live on the same planet as you.

posted on 25 Jun 2010, 12:30

46. cellgeek82 (Posts: 518; Member since: 20 Dec 2009)


I'm glad I didn't want this phone anyway, I'm left-handed. I'd be the one walking around saying "Hello? ...Hello? ....dang, dropped another call!" Apple and AT&T: Rethink Impossible

posted on 25 Jun 2010, 15:29

54. Fanboys Suck (Posts: 609; Member since: 12 Dec 2008)


@PapaJay: I have to point this out... and I get your point. But if you are "sad" about living on the same planet as Apple users, how do you feel about living on the same planet as Obama, his cabinet and Congress? Just wonderin'.

posted on 25 Jun 2010, 21:22

77. rfrapp (Posts: 77; Member since: 10 Jun 2010)


Obama is my cat. I don't like my cat. I tell him to go away and to stop trying to act like a President all the time.

posted on 26 Jun 2010, 04:30

93. elpuser (Posts: 50; Member since: 26 Nov 2009)


Wow leave to a political spaz to bring Obama into EVERYTHING. Stay on the topic. Gobama!!!

posted on 25 Jun 2010, 03:24

8. chaosnightmare (Posts: 61; Member since: 20 May 2010)


noticed? all phone arena's featured news in this moment are about craphone 4... [Apple replies to the iPhone 4's "Left-handed death grip"] seriously, what kind of featured new is that?, oh well, 3/4 of these posts are about problems of the phone. iphone is a top quality device for sure

posted on 25 Jun 2010, 15:32

55. Fanboys Suck (Posts: 609; Member since: 12 Dec 2008)


Moron - Its what's on the table right now... a lot of news about the iPhone 4. This happens with any great new phone comes out... remember the Evo? Droid? Uh, just wait till the Droid X comes out. It's a "Phone News" Website... what don't people understand about this!?

posted on 25 Jun 2010, 21:25

78. rfrapp (Posts: 77; Member since: 10 Jun 2010)


@Fanboys Suck I'm afraid I have to disagree with you. Even when there was news on this site about the Evo and the Droid there was still new such as an iphone spontaneously combusting or some other crap like that. This website is extremely Apple biased, and there is no way you can deny it.

posted on 26 Jun 2010, 04:32

94. elpuser (Posts: 50; Member since: 26 Nov 2009)


You guys are so quick to call everything biased, I guess it helps you sleeps at night eh?

posted on 25 Jun 2010, 05:49

10. deejh (Posts: 34; Member since: 14 Apr 2010)


I have said it before and I will continue to say it.............FAIL!!!!! I am sure the apple fanboys and sheep will figure out a way to spin this

posted on 25 Jun 2010, 06:42

13. Whateverman (Posts: 3233; Member since: 17 May 2009)


Oh this is such BS! Is it me, or did Apple just tell the iSheep to SUCK IT?!? Maybe Apple should patten dropped calls, that way they can sue all the lefties! This isn't even funny anymore, non-iPhone users are more pissed then the people who actually want or have the phone. And not only did they tell the people who paid good money for their product to suck, but they even suggested you buy more of their products to fix it their defects? Wasn't that metal strip around the phone supposed to be the antenna, why does it only work in one spot? I'm not even gonna go all Droid on this post, I'll keep it old school. My original LG Env nor chocolate has ever had this issue. Neither did my Nokia 8300 series nor my Motorola Razor. So to say that "gripping" ANY phone would produce this effect is bull. The guy didn't grip that phone, he pleased it ever so gently in his left hand, and the iPhone 4 failed. I hope iPhone users are not willing to except that as a reason that the "Best cellphone on the market" can't be used as a phone. And I applaud the phonearena team for getting mad about this one, and I hope iPhone owners will do the same.

posted on 25 Jun 2010, 07:15

14. ilia1986 (unregistered)


Geez christ relax dude. If what apple says is true - that holding your finger in that exact black spot between the antennas interferes with the antennae, then it's just that spot - it's not a big deal. In the same way that you don't hold your phone while your hand is covering the back camera when you need to take a picture - you just need to hold your phone in your right hand, and not in your left one, and when you do - just pay attention to where your fingers are. Alternatively, you can just get one of those bumper covers - which you would have done anyway to protect your phone from damage - and the problem will be solved. I'm not saying it's all honey and roses and everything is great, but I think you - and many others kind of blew this whole thing out of proportion. I myself don't have a single paid-for apple product, and yet even if I had the iPhone 4 - I wouldn't be as mad as you are. Your whole saying that "non-iPhone users are more pissed then the people who actually want or have the phone" kinda puzzles me. If you don't even have an iPhone - why get pissed? What apple did to you that deserves taking this whole issue so seriously? Are you gambling on their stocks or something?

posted on 25 Jun 2010, 07:37

16. dswatson83 (Posts: 56; Member since: 13 Jan 2010)


How do you hold a phone for 2 handed operation of internet, maps, or other data enabled apps? I don't know how you hold it other than in your left hand. Forget making a call, you can't do anything with 3g either if you hold the phone. I see being able to adjust the way you hold it making calls (unless your left handed, then it might be tough), but even Steve Jobs holds it wrong. Go look at the videos on apples website, they all hold it covering the forbidden area. Unless your phone never leaves its case, DON"T BUY IT

posted on 25 Jun 2010, 08:07

18. ilia1986 (unregistered)


Umm.. I have a nokia 5800, which although being a very crappy phone, is still a touch-screen device. I hold it in my right hand, and operate the screen with my right thumb. When it comes to multi-touch - you can hold your phone in your left hand - but without touching the forbidden area with the palm of your hand. As I said - it's not ideal. But you can't say that this makes it worthless.

posted on 25 Jun 2010, 08:19

22. testman22 (Posts: 337; Member since: 03 Nov 2009)


poor ilia.... we've lost him to the brain washing. He actually thinks its okay to have to hold a phone in a particular way for it to work. IT IS 2010!!! CELL PHONES HAVE BEEN AROUND FOR OVER 20 YEARS!!! And this phone is supposed to be the pinacle of the smartphone market- so yes ilia, it is a big deal

posted on 25 Jun 2010, 08:49

25. ilia1986 (unregistered)


I never said it's OK. I said that it's overrated. And you see, this is where I think you're wrong. You say that "this phone is supposed to be the pinnacle of the smartphone market", which is quite a subjective term by itself. Could it be that you were so affected by all the hype that one disadvantage of the phone - very insignificant to those who have the cover bumpers always on (read - very very many people) - actually affects you in such a way that you are capable of viewing what was beforehand a "pinnacle of the smartphone market" as something that is now absolutely useless? Cell phones have been around for more than 20 years, and to this day they never have been perfect. You could claim that one must not buy any iPhone model, because it's screen is made from glass, and as such it causes you to be more careful with it - so it's a big deal. Obviously most people would disagree with you as shown in the sales figures. Now, Apple has made so that if you are holding your phone without a case - you need to be careful how and where you're holding it. A bad thing? Yes. A huge issue that will cause all the consumers and customers to suddenly stop buying it? Not last I heard. Thus, it's not OK, but its overrated. You just need to be careful in the way you hold it. Failing that you can just put a protective bumper on it - an accessory almost everyone would buy anyway to protect their device. And besides - there were also reports that this was a software issue. Thus it can be fixed. And another thing - neither you nor I afaik have the iPhone 4 yet - so we should be happy that it were others who discovered its problems - and paid for it - and not us. That just gave us valuable information that might affect our decision to buy one in the near future.

posted on 25 Jun 2010, 10:52

37. bossmann20 (Posts: 38; Member since: 23 Mar 2010)


the antenna is clearly a hardware issue not software b/c of where it is place on the phone

posted on 25 Jun 2010, 13:34

48. dswatson83 (Posts: 56; Member since: 13 Jan 2010)


If it was another crap phone, we would all let this issue slide. But when you say you are the best, have a bestselling phone, and price it to be one of the most expensive phones on the market, we expect better. To design a product that even steve jobs says requires a case to work well, is unbelievable. This design should never have made it past the drawing board. I understand software glitches, and i'll even let the yellow screen slide if its only a few devices. But you can't design a phone that can't be held in your left palm (the way most of us hold a phone and pretty much every left handed person out there is screwed).

posted on 25 Jun 2010, 14:13

51. CRICKETownz (Posts: 980; Member since: 24 Oct 2009)


Just get a bluetooth lol

posted on 25 Jun 2010, 15:36

56. ilia1986 (unregistered)


Unbelievable you say? But that is exactly what has happened. And the phone still sells like crazy in this very minute. And various sites - including this one - all gave this phone a very very good score. Could it be that the problem is less serious than you make it out to be?

posted on 26 Jun 2010, 01:14

89. droidman (Posts: 106; Member since: 17 Mar 2010)


Your a bandwagon moron ilia1986 a perfect example of a trend follower. you're a straight jackass

posted on 25 Jun 2010, 08:04

17. aztaxia12295 (Posts: 266; Member since: 22 Nov 2009)


Oh well, all the greedy people who were camping out in front of apples store for the iPhone got a faulty one and now they are complaining. Awww too bad, your the one who was greedy as shit and that caused you to get a faulty phone. Greedy people these days...

posted on 25 Jun 2010, 08:16

20. ajac09 (Posts: 1367; Member since: 30 Sep 2009)


hopefully this is proof enough apple is just like any corporation out their and people finally wake up and see apple is garbage

posted on 25 Jun 2010, 15:38

57. Fanboys Suck (Posts: 609; Member since: 12 Dec 2008)


Probably not gonna happen... whatever Apple does, people will follow... People will spin thingas and make themselves believe things to defend a company... odd, isn't it?

posted on 25 Jun 2010, 08:42

24. Whateverman (Posts: 3233; Member since: 17 May 2009)


Geez ilia1986, is your last name Jobs? Can Apple do any wrong in your eyes? Why do you keep defending this product and this company? I think this whole thing gets under my skin because it's like listening to battered person defend their abuser. And I struggle to understand why. I'm saying to iPhone users don't let Apple blame you for their defect and you're basically saying ignore all these red flags, its the iPhone! If you took my rant as an insult or a diss, I apologize. But look at how people spoke out when the Storm had all those issues. RIM got the message and put out update after update to fix it. Then they introduced the Storm 2. As good as it is, it's still not perfect. Instead of blaming the customers, they took action. But its like you are okay with Apple dumping on you. I don't get it.

posted on 25 Jun 2010, 09:11

28. ilia1986 (unregistered)


You know, I really don't think that Apple can intend for something wrong. They can make mistakes, yes. But thats all. And I say this just as someone who has watched and listened to Steve Jobs in several interviews - most notable D8 2010. If there is a company with a clear ideology in the world instead of just "Make $$$" - its these guys. And I say this despite the fact that I'm not an apple consumer. I don't have any of their paid product, not an iPhone, an iPad or a Mac. So as I said - they can make mistakes. I think that this is their first. So we should kinda give them the benefit of the doubt and see how they try to handle all this. Again - I like to emphasize. I don't defend them because I'm a fanboy or because they pay me or something like that. I defend them because overall they make great products. And one mistake shouldn't mar everything that they have done until now. Those who bought the iPhone 4 - just put your bumper protector on. Those who didn't - you can do whatever you want. Its not ideal. This is a sad situation. But it shouldn't be regarded to, as if Apple just unleashed a nuclear bomb on the world. I myself know that I am still getting the iPhone 4 - and this is despite myself being perfectly aware of the competition (the latest and greatest Android phones - and Android itself being an awesome platform).

posted on 25 Jun 2010, 09:36

30. Whateverman (Posts: 3233; Member since: 17 May 2009)


Making a mistake is understandable. But blaiming the customs for their mistake is just irresponsible. Apple should just own up to their mistake Ans stop telling people,"Your holding the phone wrong."

posted on 25 Jun 2010, 09:05

27. xtroid2k (Posts: 465; Member since: 11 Jan 2010)


I wonder if steve jobs pulls D#5k a certain way. Apple doesn't fall to far from the tree. F#$ken fag%#t rotton apple.

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