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Apple deletes forum threads about Consumer Reports article

Posted: , by Alan F.

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Apple deletes forum threads about Consumer Reports article
Earlier today, we reported to you about Consumer Reports testing of the iPhone 4. The conclusion reached by the neutral organization was that the handset did indeed have reception problems, not related to AT&T's network. They even suggested using duct tape to cover up the lower left corner of the device to prevent the infamous death grip, and put the kibosh on Apple's theory that the problem was an error in software that gave the phone more bars than it should have had. Of course, had you been reading the forum groups on Apple's own site, you might not have know about any of this at all as the Cupertino based carrier played magician and made comments from the story and about the story disappear right in front of user's eyes. Apple's support moderators gave the threads the ol' 86 although Bing cached it so it is still available to read via Microsoft's search engine. On the other hand, every Google search related to the topic returned the following phrase, "Error: you do not have permission to view the requested forum or category." Perhaps what irked Apple the most was that Consumer Reports said it would not rate the iPhone 4 until the phone was repaired. It seems that if Apple was trying to keep the whole affair hush hush, removing the topic from its forum was the wrong thing to do as it simply created a bigger story on top of the original one. Had Apple simply let the story runs its course, it would have died a natural death.

Apple iPhone Specifications | Review

source: TUAW





Apple deletes forum threads about Consumer Reports article

















29 Comments
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posted on 20 Oct 2010, 01:47

1. Phullofphil (Posts: 801; Member since: 10 Feb 2009)


lame. there should be a recall; Well denial is the first stage of grief right

posted on 13 Jul 2010, 00:00

2. RORYREVOLUTION (Posts: 3042; Member since: 12 Jan 2010)


Wow, talk about digging your own grave...

posted on 13 Jul 2010, 01:54

3. android_hitman (Posts: 653; Member since: 07 Jul 2010)


apple wont recall the iphone... it will be to big for them, very expensive... steve is hungry for money. in the end maybe they will offer their bumpers for free... why do you think they were made in the 1st place?... they knew about this problem... but they were trying to solve the problem with money.. MORE EARNINGS for them. they thought that every iSheep will buy a bumber... BOOM, problem solved... lame apple... lame.... i dont know why apple fans still believe that being an apple slave its cool?

posted on 13 Jul 2010, 06:46

7. remixfa (Posts: 14080; Member since: 19 Dec 2008)


i completly agree. The test units would of had the same problem as the actual units so they knew that there was a gripping/antenna problem before it launched. More than likely they had already started mass producing it before it came to light, and didnt want to dump a shipment of iphone4's and lose money. They probably assumed they could bully the customer by telling them to hold the phone differently and get a rubber skin and make more money off them. Alot of people did that.. and a lot more arent going to buy it. Instead of quality control, they did greed control.

posted on 13 Jul 2010, 03:17

4. E.N. (Posts: 2357; Member since: 25 Jan 2009)


I think Apple should just suck up their pride and recall the phones and just freaking coat the antenna or something. But if they keep playing this game they're playing, they probably won't lose much money but they'll take a big hit in their public perception, which is more important in the long run.

posted on 13 Jul 2010, 07:52

10. DonkeyPunched (Posts: 321; Member since: 10 Jan 2010)


That's true. But there are still a lot of people buying the phone despite the problems. I told my friend about the issue that's been reported, but he still wanted to get one. Its kind of like a preference thing, something that has been discussed a bunch one this site. I wonder what they can do about this because you're right. I think if more people run into this situation, the next iPhone will be completely ruined. Well, not completely, but you know what I mean.

posted on 13 Jul 2010, 09:35

16. plyfulgentleman (Posts: 43; Member since: 17 Jul 2008)


E.N. if I didn't know you better it seems to me ya finally seeing the light of day when it come to apple. Well congrats!

posted on 13 Jul 2010, 15:50

22. E.N. (Posts: 2357; Member since: 25 Jan 2009)


I still love iPhone, I'm just really surprised with Apple. I don't see why they are going through all these pains to hide something that's so blatant. I want them to do something so I won't have to return my iPhone 4. If they don't want to recall 2 million iPhones then the least they can do is produce 2 million bumpers. I mean how long are they going to keep this up?

posted on 13 Jul 2010, 03:37

5. Doakie (Posts: 1305; Member since: 06 May 2009)


Apple sucks. How the hell do consumers take this kind of abuse and keep buying Apple products? What are you stupid? You're like a beaten wife who insists he only hits you cus he loves you, then when no one buys that you just spout more nonsense defending your abuser. I like Android, and I liked Samsung, but Samsung shat on it's consumers by not updating to 2.1 like they advertised on the Behold 2. So like any smart capitalist I vote with my dollar and I'll never buy a Samsung product till they make it right. Be critical over Apple maybe then he'll hit you less.

posted on 13 Jul 2010, 06:47

8. remixfa (Posts: 14080; Member since: 19 Dec 2008)


they made it right.. they made the galaxy S instead :)

posted on 13 Jul 2010, 07:56

11. DonkeyPunched (Posts: 321; Member since: 10 Jan 2010)


It's called preference. A lot of people prefer the iPhone os over the android. Android isn't everyones favorite, including me, but I'm geeky enough to look into this situation and actually wait. I'm also guessing that most people haven't heard of the situation because they don't follow up phones like us who go this site. I think the inky way forbpeople to understand is if the phone issue was advertised on facebook and AOL lol.

posted on 13 Jul 2010, 09:43

17. acipollo (Posts: 34; Member since: 20 Apr 2009)


@Doakie Thats was funny. A beaten wife who insists he only hits you cuz he loves you. That's an instant classic.

posted on 13 Jul 2010, 05:14

6. taaars (Posts: 13; Member since: 27 Jun 2010)


Everyone remember this day..From now on when an Isheep says "Apple has the best QC, the best service, and they back their products 100%!" point them to the iphone 4...

posted on 13 Jul 2010, 09:02

14. *HOVA* (Posts: 564; Member since: 11 Dec 2008)


I'll agree the backing hasn't been there yet. Apple is a huge company and I'm sure it's a matter of time before they come up with some sort of solution. Problem for some is how long that wait will be. Apple has the reputation you're commenting on for a reason. If you don't agree with it, it's probably because you're just being a hater.

posted on 13 Jul 2010, 11:48

20. iHateCrapple (Posts: 734; Member since: 12 Feb 2010)


Yea, sure, crApple will fix it. Keep telling yourself that. If they were as good as you say this wouldn't be in the news...

posted on 13 Jul 2010, 17:10

24. rfrapp (Posts: 77; Member since: 10 Jun 2010)


See, if Apple was planning at all to fix this issue then they would have said that they were working on it. But did they? No. They just took the half assed road and told all of their customers to buy another one of their products so that the Iphone could do something that it was supposed to do in the first place! Apple you piss me off to no end.

posted on 13 Jul 2010, 19:50

25. Cali_E (Posts: 196; Member since: 24 Sep 2008)


+1 to ihatecrapple. these people are f#$king retarded. i mean really? how are they going to fix it? it would cost the company an arm and a leg to do anything that would actually "fix" it. garbage, its just plain garbage. They'll drop a crappy iPhone 5 before they "fix" the 4. and the sad thing is people will continue to wet theyre panties for the smartphone for dumb people

posted on 13 Jul 2010, 07:29

9. CHEFJEFF (Posts: 143; Member since: 22 Sep 2009)


Apple/Steve Jobs will NEVER admit they released a flawed product. And they will do anything they can to hide the truth from the people out there that may still want an iPhone4. A recall of this device would cause too much embarresment for them, so they will continue to spin the story to make their device look perfect.

posted on 13 Jul 2010, 07:58

12. DonkeyPunched (Posts: 321; Member since: 10 Jan 2010)


It's not that they won't admit it yet, but something this huge has to looked into, considering the massive amount of units bought. Yes, it's clear to us, but there are others who haven't experienced this yet, so they minus well wait till they have a fix. I think they just admitted recently about a product they that they are allowing free repairs, but it didn't sell like the iPhone did.

posted on 13 Jul 2010, 07:59

13. DonkeyPunched (Posts: 321; Member since: 10 Jan 2010)


Ps, maybe they will give everyone $100 gift cards like they did with the first iPhone where people got pissed they lowered the price so effin fast.

posted on 13 Jul 2010, 09:23

15. rwolf1984 (Posts: 518; Member since: 06 Jun 2009)


Very lame on the part of Apple to "cover-up" the issues and delete posts about negative reviews from reputable sources...Consumer Reports would absolutely recommend the device if the antenna issue was fixed. I really do hope that they can do something on the production line to fix the issue. Aside from the defect many people are noticing that this is indeed the best iPhone all around and are getting better reception... However, too many people are "iSheep" for Consumer Reports...they will only buy cars, computers, and electronics that Consumer Reports recommends...that is the lamest thing of all

posted on 13 Jul 2010, 10:03

18. ilia1986 (unregistered)


Very bad move for apple. they have to understand that the truth will come out eventually.

posted on 13 Jul 2010, 11:10

19. anarkie (Posts: 48; Member since: 28 Jan 2009)


iPhone - Censor differently

posted on 13 Jul 2010, 14:32

21. jherz6 (Posts: 215; Member since: 23 May 2008)


Yes the truth will come out, and when it does can you say class action lawsuit? People will want to return the iphone in droves. People who are past the grace period will s. o. l. Apple knew there was a problem and they released it anyway. Did they honestly think people would think a software reconfig would fix the problem? Dee di Dee! Once this really hits the news Apple wont be able to give the 4g away.

posted on 13 Jul 2010, 17:00

23. wade1968 (Posts: 224; Member since: 12 Apr 2010)


steve jobs just come out and say it. you push the Iphone 4 out before it was ready.

posted on 13 Jul 2010, 21:00

26. WirelessCritic (Posts: 7; Member since: 30 Nov 2009)


I don't understand why everyone comes to this site to complain about Apple. If you don't like them then don't come in here to spout of about them. For people who claim to hate Apple and everything they put out, some people on here seem to spend a lot of time thinking and talking about them.

posted on 14 Jul 2010, 18:59

28. wade1968 (Posts: 224; Member since: 12 Apr 2010)


i am not complaining about apple.I try to be unbias in my opinion to get all cell phone manufaturers to make a rugged phone for all to enjoy.apple is just the one company that is on here the most.

posted on 13 Jul 2010, 23:51

27. jrcrow79 (Posts: 477; Member since: 02 May 2008)


Apple stock down $10..though apple store at 3rd st SM Ca was PACKED!

posted on 28 Aug 2011, 05:13

85. tryecrot (unregistered)


Yes there should realize the opportunity to RSS commentary, quite simply, CMS is another on the blog.

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