Home
›
News
›
Apple deletes forum threads about Consumer Reports article

Apple deletes forum threads about Consumer Reports article

Posted: 12 Jul 2010, 23:54, by Alan F.

Categories: AT&T AT&T Apple Apple Touch Touch Featured Featured Bookmark

Discuss 29

Apple deletes forum threads about Consumer Reports article

Earlier today, we reported to you about Consumer Reports testing of the iPhone 4. The conclusion reached by the neutral organization was that the handset did indeed have reception problems, not related to AT&T's network. They even suggested using duct tape to cover up the lower left corner of the device to prevent the infamous death grip, and put the kibosh on Apple's theory that the problem was an error in software that gave the phone more bars than it should have had. Of course, had you been reading the forum groups on Apple's own site, you might not have know about any of this at all as the Cupertino based carrier played magician and made comments from the story and about the story disappear right in front of user's eyes. Apple's support moderators gave the threads the ol' 86 although Bing cached it so it is still available to read via Microsoft's search engine. On the other hand, every Google search related to the topic returned the following phrase, "Error: you do not have permission to view the requested forum or category." Perhaps what irked Apple the most was that Consumer Reports said it would not rate the iPhone 4 until the phone was repaired. It seems that if Apple was trying to keep the whole affair hush hush, removing the topic from its forum was the wrong thing to do as it simply created a bigger story on top of the original one. Had Apple simply let the story runs its course, it would have died a natural death.

Apple iPhone Specifications | Review

source: TUAW

29 Comments
Follow Following

Post Comment
View options
Close
Show comments: Display mode:

1. Phullofphil posted on 20 Oct 2010, 01:47 0 0

lame. there should be a recall; Well denial is the first stage of grief right

2. RORYREVOLUTION posted on 13 Jul 2010, 00:00 0 0

Wow, talk about digging your own grave...

3. android_hitman posted on 13 Jul 2010, 01:54 0 0

apple wont recall the iphone... it will be to big for them, very expensive... steve is hungry for money. in the end maybe they will offer their bumpers for free... why do you think they were made in the 1st place?... they knew about this problem... but they were trying to solve the problem with money.. MORE EARNINGS for them. they thought that every iSheep will buy a bumber... BOOM, problem solved... lame apple... lame.... i dont know why apple fans still believe that being an apple slave its cool?

7. remixfa posted on 13 Jul 2010, 06:46 0 0

i completly agree. The test units would of had the same problem as the actual units so they knew that there was a gripping/antenna problem before it launched. More than likely they had already started mass producing it before it came to light, and didnt want to dump a shipment of iphone4's and lose money. They probably assumed they could bully the customer by telling them to hold the phone differently and get a rubber skin and make more money off them. Alot of people did that.. and a lot more arent going to buy it. Instead of quality control, they did greed control.

4. E.N. posted on 13 Jul 2010, 03:17 0 0

I think Apple should just suck up their pride and recall the phones and just freaking coat the antenna or something. But if they keep playing this game they're playing, they probably won't lose much money but they'll take a big hit in their public perception, which is more important in the long run.

10. DonkeyPunched posted on 13 Jul 2010, 07:52 0 0

That's true. But there are still a lot of people buying the phone despite the problems. I told my friend about the issue that's been reported, but he still wanted to get one. Its kind of like a preference thing, something that has been discussed a bunch one this site. I wonder what they can do about this because you're right. I think if more people run into this situation, the next iPhone will be completely ruined. Well, not completely, but you know what I mean.

16. plyfulgentleman posted on 13 Jul 2010, 09:35 0 0

E.N. if I didn't know you better it seems to me ya finally seeing the light of day when it come to apple. Well congrats!

22. E.N. posted on 13 Jul 2010, 15:50 0 0

I still love iPhone, I'm just really surprised with Apple. I don't see why they are going through all these pains to hide something that's so blatant. I want them to do something so I won't have to return my iPhone 4. If they don't want to recall 2 million iPhones then the least they can do is produce 2 million bumpers. I mean how long are they going to keep this up?

5. Doakie posted on 13 Jul 2010, 03:37 0 0

Apple sucks. How the hell do consumers take this kind of abuse and keep buying Apple products? What are you stupid? You're like a beaten wife who insists he only hits you cus he loves you, then when no one buys that you just spout more nonsense defending your abuser. I like Android, and I liked Samsung, but Samsung shat on it's consumers by not updating to 2.1 like they advertised on the Behold 2. So like any smart capitalist I vote with my dollar and I'll never buy a Samsung product till they make it right. Be critical over Apple maybe then he'll hit you less.

8. remixfa posted on 13 Jul 2010, 06:47 0 0

they made it right.. they made the galaxy S instead :)

11. DonkeyPunched posted on 13 Jul 2010, 07:56 0 0

It's called preference. A lot of people prefer the iPhone os over the android. Android isn't everyones favorite, including me, but I'm geeky enough to look into this situation and actually wait. I'm also guessing that most people haven't heard of the situation because they don't follow up phones like us who go this site. I think the inky way forbpeople to understand is if the phone issue was advertised on facebook and AOL lol.

17. acipollo posted on 13 Jul 2010, 09:43 0 0

@Doakie Thats was funny. A beaten wife who insists he only hits you cuz he loves you. That's an instant classic.

6. taaars posted on 13 Jul 2010, 05:14 0 0

Everyone remember this day..From now on when an Isheep says "Apple has the best QC, the best service, and they back their products 100%!" point them to the iphone 4...

14. *HOVA* posted on 13 Jul 2010, 09:02 0 0

I'll agree the backing hasn't been there yet. Apple is a huge company and I'm sure it's a matter of time before they come up with some sort of solution. Problem for some is how long that wait will be. Apple has the reputation you're commenting on for a reason. If you don't agree with it, it's probably because you're just being a hater.

20. iHateCrapple posted on 13 Jul 2010, 11:48 0 0

Yea, sure, crApple will fix it. Keep telling yourself that. If they were as good as you say this wouldn't be in the news...

24. rfrapp posted on 13 Jul 2010, 17:10 0 0

See, if Apple was planning at all to fix this issue then they would have said that they were working on it. But did they? No. They just took the half assed road and told all of their customers to buy another one of their products so that the Iphone could do something that it was supposed to do in the first place! Apple you piss me off to no end.

25. Cali_E posted on 13 Jul 2010, 19:50 0 0

+1 to ihatecrapple. these people are f#$king retarded. i mean really? how are they going to fix it? it would cost the company an arm and a leg to do anything that would actually "fix" it. garbage, its just plain garbage. They'll drop a crappy iPhone 5 before they "fix" the 4. and the sad thing is people will continue to wet theyre panties for the smartphone for dumb people

9. CHEFJEFF posted on 13 Jul 2010, 07:29 0 0

Apple/Steve Jobs will NEVER admit they released a flawed product. And they will do anything they can to hide the truth from the people out there that may still want an iPhone4. A recall of this device would cause too much embarresment for them, so they will continue to spin the story to make their device look perfect.

12. DonkeyPunched posted on 13 Jul 2010, 07:58 0 0

It's not that they won't admit it yet, but something this huge has to looked into, considering the massive amount of units bought. Yes, it's clear to us, but there are others who haven't experienced this yet, so they minus well wait till they have a fix. I think they just admitted recently about a product they that they are allowing free repairs, but it didn't sell like the iPhone did.

13. DonkeyPunched posted on 13 Jul 2010, 07:59 0 0

Ps, maybe they will give everyone $100 gift cards like they did with the first iPhone where people got pissed they lowered the price so effin fast.