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Apple cans employee over an iPhone rant on Facebook

0. phoneArena 02 Dec 2011, 10:37 posted on

If you work for Apple and are unhappy with your iPhone, you may want to keep it to yourself. An employee at the Apple Store in Norwich, UK by the name of Samuel Crisp was terminated for just that

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posted on 02 Dec 2011, 12:17 1

16. ilia1986 (unregistered)


So what? The UK is no less of a democracy than the US is.

posted on 02 Dec 2011, 13:38 1

31. Gawain (Posts: 420; Member since: 15 Apr 2010)


Um, the UK is a Constitutional Monarchy, with a parliament that elects their Prime Minister and still has royalty as its Chief of State. Only members of the House of Commons are directly elected. The US is a Federal Republic which has far more direct voting to government than any pariamentary democracy. So, yes, I'll argue that the UK is, in fact, less "democratic" (a word that is thrown around far to recklessly).

posted on 02 Dec 2011, 14:33 2

32. geedup (banned) (Posts: 74; Member since: 01 Dec 2011)


Wow ilia getting crushed with his ignorance here

posted on 04 Dec 2011, 15:14

59. remixfa (Posts: 14255; Member since: 19 Dec 2008)


taco, cant you just stay banned?

posted on 02 Dec 2011, 12:48

24. jogutier (Posts: 324; Member since: 12 Feb 2010)


Amen bro!

posted on 02 Dec 2011, 13:35 1

30. Gawain (Posts: 420; Member since: 15 Apr 2010)


Free speech has not been impeded here. Employment is not a protection under the Constitution. Most states have "at will" employment laws, making it possible for an employer to fire, or employee to quit, for any reason.

This employee however, works in the UK. They have whole other set of laws, etc, but I'm sure they aren't favorable to the "employee" per se.

posted on 02 Dec 2011, 16:09 1

40. rcrider4 (Posts: 118; Member since: 14 Nov 2011)


Yes he did have free speech. No one stopped him from saying that message, and it is still probably sitting in his FaceBook page. Companies also have a right to fire employees. If we all used that argument, I could go into work and blab to customers about how much my company sucked, and they could fire me. If you do it in a place where your boss or coworkers could see or hear it, it is their right to fire you. So he was just being stupid to post that to the world. Say it to your friends, not the Internet. That's how you keep a job.

posted on 02 Dec 2011, 11:45

9. xq10xa (Posts: 728; Member since: 07 Dec 2010)


He should consult with the Geniuses and see if they can do that Vulcan ritual that I saw on South Park. Maybe that will get him back in there. They can't fail!

posted on 02 Dec 2011, 12:13 3

14. Hallucinator (Posts: 387; Member since: 24 May 2010)


You people talking about free speech need to get over it. If you bad mouth your job publicly as an employee of any company they have the right to fire you. I manage an eye doctors office. If I go home and start talking trash about them on Fb, I am still representing my company even though I am off duty and there for causing damage to their name.

posted on 02 Dec 2011, 13:19 2

27. iamcc (Posts: 1319; Member since: 07 Oct 2011)


There's a difference. He said nothing bad about the company, he has an issue with a product of theirs.

If you go home and say that the eye doctor where you work is unqualified, unsanitary, or whatever; yes. You should be fired (or reprimanded).

If you go home and say that your particular brand of glasses just broke for the third time, and that eye doctor also happens to carry that brand; no. You should not be fired (or reprimanded).

Maybe we just have a difference in opinion, but saying "screw Apple they just gave another customer a refurbished device and told him it was brand new!!" is very different than "my iPhone just screwed up the time zone for the third time and woke me up early!"

posted on 02 Dec 2011, 14:38 1

34. Hallucinator (Posts: 387; Member since: 24 May 2010)


I agree with pretty much everything you said except for the fact that these were just excerpts taken from what he said and not the whole story. Also one could argue that him making snide remarks about what Apple believed to be a big day in the Beatles catalog release(Although I don't care) could be considered derogatory.

posted on 02 Dec 2011, 12:22 1

17. Whateverman (Posts: 3271; Member since: 17 May 2009)


This guy had every right to rant about his about his phone, but you gotta be smart about it. Rant verbally to your wife, your family and friends who are not co-workers. But never, NEVER put it on line where it can be seen by everyone.

posted on 02 Dec 2011, 12:25 2

19. geedup (banned) (Posts: 74; Member since: 01 Dec 2011)


For those saying Apple is wrong if you ran a small business and your employee trashed the company on facebook what would you do?

posted on 02 Dec 2011, 12:32

20. downphoenix (Posts: 3165; Member since: 19 Jun 2010)


It should be illegal to fire people over this. Companies have no right to intrude in our private lives.

posted on 02 Dec 2011, 14:57 2

36. jburris020 (Posts: 17; Member since: 28 Nov 2011)


It isn't private when you post your life on the web.

posted on 02 Dec 2011, 12:41

22. networkdood (Posts: 6330; Member since: 31 Mar 2010)


Also, when you rant on facebook, you can hide it from certain individuals - too bad it is too late.

posted on 02 Dec 2011, 12:49

25. fervid (Posts: 183; Member since: 22 Nov 2011)


Wow, this is dumb. Sounds to me like the real Bad Apple was the coworker that forwarded private messages. I see nothing wrong or against their company in the posts mentioned. Was the app he was ticked off at even made by Apple? It isn't like his messages were saying Apple is the worst company I've ever worked for. Neither were specifically targeted to his company. If anything needs to take place it is more protection of what we post online. It is text we write and pictures we take, so should have copyrights applied to it so when jerks like his coworker steal it they can get sued. I'm tired of the music, video, and photography side claiming copyrights to everything, it is time we the everyday people get protection. Pictures I take and words I say should have just as much protection. I can't even take professional photos on my own and print them without the photo places thinking they are too good to be mine. Most professional ones others do are horrible and I have to touch them up just to get quality pictures. Why should some kid in a photo studio that has no idea how to take a picture have more rights than me?

posted on 02 Dec 2011, 13:31

28. Sniggly (Posts: 7305; Member since: 05 Dec 2009)


Unfortunately I can't say this situation is unfamiliar to me. A couple of years ago I was working for an outsourced call center which was Verizon's first warranty department. I was put on an automatic final warning because I made a single side comment about the KRZR. When an indirect store agent called in about one with a white screen of death, I remarked "that doesn't surprise me." I was told that had Verizon listened to that call I would have been terminated immediately.

Also, the Best Buy guy who made the HTC EVO vs. iPhone 4 video was very nearly canned.

posted on 02 Dec 2011, 13:33

29. cupcake (Posts: 106; Member since: 15 Apr 2010)


whoa holy crap I'm sure glad that I decided to work for Verizon instead of Apple

posted on 02 Dec 2011, 14:35 1

33. geedup (banned) (Posts: 74; Member since: 01 Dec 2011)


Verizon would fire you for this too. Read above comment. Companies don't take kindly to negative comments made in public about them.

posted on 02 Dec 2011, 21:16 1

43. cnpthe3rd (Posts: 86; Member since: 01 Feb 2009)


no one has infringed on his freedom he is free to speak as he pleases it is just apple is also free to want employees who like apple. should your freedom extend to your work place, probably but also should you be working for a place that makes products that you think suck.

posted on 02 Dec 2011, 21:22 1

44. Vzw_employee (Posts: 42; Member since: 01 Sep 2011)


Okay , first the guy is a moron, I work for Verizon, but my personal phone is Sprint, I am not gonna tell people that Sprint is a good quality product and at a much reasonable price than Verizon, not in person, not on the web, I never use my sprint phone at work , is just common sense, if you aren't happy with your job then quit, don't try to put down the company that puts money in your bank.

posted on 03 Dec 2011, 07:36

46. Simba501 (Posts: 28; Member since: 06 Jul 2011)


Who's the douche that showed all of the posts....

posted on 03 Dec 2011, 09:23

50. tmcr7 (Posts: 180; Member since: 02 Nov 2011)


How ironic that a Google Engineer who committed the same act using harsher words was NOT fired.

http://www.forbes.com/sites/kashmirhill/2011/10/21/ranting-google-employee-still-employed-rethinks-his-amazon-bashing/

Funny how Apple gets away with imperialistic measures like this, apart from sending thousands of jobs away from homeland to exploit cheap labor in China. Then sell overpriced iPhones and iPads to Americans for maximum profit.

Apple is the number 1 company in US but the American economy is in the dumps because of corporate greed. Funny how Americans can allow this to happen in the land of the free.

posted on 03 Dec 2011, 15:09

52. noahbf (Posts: 28; Member since: 28 Apr 2009)


Kind of interesting to see this and compare it to the story of a Google employee posting on Google+ all the things he didn't like about google+ and the company.

He didn't get fired.

posted on 04 Dec 2011, 11:30

56. roscuthiii (Posts: 2226; Member since: 18 Jul 2010)


That just makes Google a more understanding company and probably a friendlier work environment. Or at least that they understand an opportunity for good PR.
Both Google and Apple were within their rights to terminate employment with someone they didn't want representing them. It's like businesses that post that they reserve the right to refuse service to anyone.

posted on 04 Dec 2011, 10:50

54. Larry_ThaGr81 (Posts: 442; Member since: 26 May 2011)


I don't know about this one, did he specifcially mention any Apple products or the name itself in a negatively? If not, then he didn't deface their brand image/name and Apple is wrong for terminating him.

posted on 04 Dec 2011, 10:57

55. Larry_ThaGr81 (Posts: 442; Member since: 26 May 2011)


I had training on how to avoid creating a negative image for my employer through the use of social networking sites. I'll just leave it at that or someone that works for my employer may identify me to someone of power at my job.

posted on 04 Dec 2011, 11:40

57. roscuthiii (Posts: 2226; Member since: 18 Jul 2010)


No freedom of speech issue here. He's still free to state his feelings as he likes. Freedom of speech just protects you from going to jail for expressing them. And even then, you're not protected in the case of treason, or something like yelling "Fire!" in a theater. You still have to face the consequences of your expression/speech.
Now, does it make Apple a Dick employer? Damn straight it does. Google handled it much better when they had a similar episode earlier this year. They at the very least understand the difference between a good PR opportunity and a bad PR mishap.
Apparently Apple either hasn't gotten the memo that word of these things spread quickly nowadays due to the cloud we call the internet, or they simply just don't care. I'd suggest they Google it, but that is probably forbidden for an Apple employee as well.

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