Apple Genius Training Student Workbook manual leaks: inside the reality distortion field
0. phoneArena 29 Aug 2012, 08:18 posted on
Ever wondered what one should go through to become an Apple Genius? Wonder no more, the full and most up to date Genius Training Student Workbook…
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1. iamcc (Posts: 1319; Member since: 07 Oct 2011)
I'll be right back, I need to go buy a new Mac.
2. TheLibertine (Posts: 484; Member since: 15 Jan 2012)
That's actually very interesting. But I like the Apple products, not the Apple marketing strategy, because the latter is a very sinister thing - like every companies.
3. MeoCao (unregistered)
SJ's "You hold it wrong" - that is real reality distortion field.
4. protozeloz (Posts: 5387; Member since: 16 Sep 2010)
Bwahahahahahha XD so the "Reality Distortion Field" is not a myth that's awesome, usually on marketing I used to be told the "customer is always right" now it seems more on the lines of "the customer is always wrong" I knew "easy to use" was part of their equation too, if people are constantly told its "easy to use" even the hardest operating system becomes a standard of ease
now to the bets, this post will rage over 100 posts by Saturday!
5. MeoCao (unregistered)
Are Americans so dumb and allow themselves to be fooled by Apple so easily?
8. redsox420 (Posts: 90; Member since: 27 Aug 2012)
Sadly, YES. Most Americans are way too dumb to learn anything and would just rather be told something.
This feeds right into apples hands.
Apple is the worst American company in the history of American companies, next to Bain Capital and Koch Industries. Apple doesn't innovate, they steal. The picked on Sammy because they were a soft target. The jury got the "instructional manual" on how to award apple something for nothing. It will be overturned on appeals.
Notice apple won't mess with Google, you know the ones who made Android!
In the words of the late Rodney King "Can't We All Just Get Along?"
6. Aeires (unregistered)
Kinda disturbing, gives the 'politically correct' movement an entire new level.
7. ibap (Posts: 717; Member since: 09 Sep 2009)
These are not the droids you're looking for...
Pay no attention to the man behind the curtain...
10. frydaexiii (Posts: 1269; Member since: 01 Dec 2011)
Now you know where high customer satisfaction comes from...Lies. So Samsung and everyone else gets lower customer satisfaction because they tell the truth? What a world we live in.
11. sprockkets (Posts: 1465; Member since: 16 Jan 2012)
nothing new. When had their virus problem they couldn't acknowledge it, help them force quit, or even give them help via their own forums. But apple isn't the only one, as most useless phone tech support companies do the same.
Regardless, apple sucks.
12. phatride4ever (Posts: 32; Member since: 01 Mar 2012)
Meh, just a book on how to sell products. Sales people always try to avoid negative words. Not shocking.
13. remixfa (Posts: 14252; Member since: 19 Dec 2008)
a lot of that is standard.. its just taken to a new level of... uselessness.
be a genius.. pretend like you dont know anything and your talking to children all day!
14. ddeath (Posts: 166; Member since: 14 Apr 2012)
Looks genuine, because someone I know had a problem with his iPhone 4 getting upgraded to the latest OS, the CSOs will always say it is his PC problem.
15. mrbtree (Posts: 59; Member since: 22 Feb 2012)
i'm actually saddened by the fact that an apple store is opening at the closest shopping centre to where i live and i've seen people point and stare. they really think we're that stupid or we can't think for ourselves. god i hate apple