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Android users having problems signing into Google Now (all fixed)

Posted: , by Michael H.

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Android users having problems signing into Google Now (all fixed)
It seems that there is something wrong in the Google universe. Google has a reputation for being extremely reliable, and its services don't go down very often at all. That's why it can be a news item when Gmail is down for a few thousand users for a couple hours. We noticed a couple hours ago that our Android devices had error messages popping up saying that they couldn't sign in or connect to Google servers, and it looks like we aren't alone. 

Android users having problems signing into Google Now (all fixed)
At first, we assumed it was an error specific to one device, but it then popped up on another device, so we checked Twitter and it looks like there are others experiencing the same problem (including the late Kim Jong Il, apparently.) We don't know right now how widespread the problem is, or really what the problem is. 

The strange thing is that there will be a constant notification in the Android tray saying that there is a sign-in error, and tapping the notification will lead to a message saying there was an error in connecting to Google servers. But, Google apps still work fine, with no errors in the Play Store, Gmail, Talk, Reader, etc. 

Anyone else noticing this error?

*Update* We're learning a bit more, and it seems that this is an issue specifically affecting Jelly Bean devices, and is related to Google Now servers being shut down, which would correlate with what we're seeing on various Nexus devices. 

*Update 2*After about 3 hours of downtime with the Google Now servers, everything looks to be back up and working!

51 Comments
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posted on 19 Sep 2012, 23:22 5

1. GeekMovement (Posts: 1519; Member since: 09 Sep 2011)


"...and it looks like there are others experiencing the same problem (including Kim Jong Il, apparently)."

LoL.

I did not and am not going through this issue. My GS3 is perfectly fine and running great, but interesting article.

posted on 19 Sep 2012, 23:28

7. tiara6918 (Posts: 1501; Member since: 26 Apr 2012)


"...and it looks like there are others experiencing the same problem (including Kim Jong Il, apparently)." LOL hahaha! me too, looks like Kim Jong Il is haunting google since he can't log-in from wherever he is now...

posted on 19 Sep 2012, 23:25 1

2. KingKurogiii (Posts: 5636; Member since: 23 Oct 2011)


lol, this would happen right after i flash the AOKP JB Build on my Razr. i was thinking the log in problems was from my wonky data connection. xD

posted on 19 Sep 2012, 23:26 1

3. Captain_Doug (Posts: 784; Member since: 10 Feb 2012)


I've been having problems with it.

posted on 19 Sep 2012, 23:35 3

14. MichaelHeller (Posts: 2686; Member since: 26 May 2011)


Is it just the notification, or is it affecting Google services for you too?

posted on 19 Sep 2012, 23:37

19. KingKurogiii (Posts: 5636; Member since: 23 Oct 2011)


i've been getting my Gmails but the Notification is persistent and Google Now won't work.

posted on 20 Sep 2012, 07:53

50. Captain_Doug (Posts: 784; Member since: 10 Feb 2012)


just the notification. a really annoying notification. Fixed now though.

posted on 19 Sep 2012, 23:35

17. sam_tek (Posts: 89; Member since: 18 Feb 2011)


same here!

started about an hour ago. initially started with one google account sign-in error. so, i figured I'd just remove the account and add it again, the moment I did that, I was able to sign-in, but then instantly I wasn't able to sign-in to my second google account.

so, then i figured removing and re-adding accounts does the trick - so I removed all four google accounts and re-added them only to realize that by the end of the cycle, the my first account (which I already removed and re-added) is giving me sign-in error !!

WTF!

anyways, removing and re-adding accounts does squat!

googlie, c'mon man, I've backed you up far too many times. don't let me down now! :)

posted on 19 Sep 2012, 23:38 2

21. MichaelHeller (Posts: 2686; Member since: 26 May 2011)


What device are you using?

posted on 19 Sep 2012, 23:43

28. sam_tek (Posts: 89; Member since: 18 Feb 2011)


galaxy nexus JB 4.1.1 JRO03C Buiild

posted on 19 Sep 2012, 23:46 2

30. MichaelHeller (Posts: 2686; Member since: 26 May 2011)


Yep, it's a JB issue with Google Now servers

posted on 19 Sep 2012, 23:53

37. sam_tek (Posts: 89; Member since: 18 Feb 2011)


yeah figured michael. this is so unlike google; haven't had issues like this in the past.

I bet it's still a really temp snag; haven't lost faith just yet! ;)

posted on 19 Sep 2012, 23:53

38. leefer77 (Posts: 23; Member since: 04 Jan 2011)


I have same sign-in error on my EVO LTE running MeanRom which is an ICS Rom that has Google Now enabled.

posted on 19 Sep 2012, 23:55

40. sam_tek (Posts: 89; Member since: 18 Feb 2011)


WORKS!

I barely completed my last statement, and it's fixed!
like I said, haven't lost faith! :p

UPDATE: Google Voice works too!

posted on 19 Sep 2012, 23:56

41. leefer77 (Posts: 23; Member since: 04 Jan 2011)


Fixed on mine too!

posted on 19 Sep 2012, 23:26 1

4. wendygarett (unregistered)


I just signed in
Everything is ok Michael :)

posted on 19 Sep 2012, 23:27

5. ogtomasx (Posts: 43; Member since: 25 Aug 2012)


im Having problems its really p1ssn me off....!!!! FIX FASTTTTTTTTTTTTTT

posted on 19 Sep 2012, 23:29 1

8. XPERIA-KNIGHT (unregistered)


.....LOL^

posted on 19 Sep 2012, 23:35 2

16. MichaelHeller (Posts: 2686; Member since: 26 May 2011)


Is it just the notification, or is it affecting Google services for you too?

posted on 19 Sep 2012, 23:28 2

6. cdnfreak (Posts: 26; Member since: 13 Mar 2012)


no problems in Canada with GS3

posted on 19 Sep 2012, 23:42

26. wumberpeb (Posts: 444; Member since: 14 Mar 2011)


Nexus S 4G on CM10 nightly, had the issue since around 6pm EST in Ballston Spa, NY. Life could be worse folks!

posted on 19 Sep 2012, 23:30

9. TheCellX (Posts: 49; Member since: 08 Nov 2011)


Im from Colombia, SGS 2, and have problems with sign in. Im dual booting with one rom ICS and other in JB. Both roms fails.

posted on 19 Sep 2012, 23:30

10. BattleBrat (Posts: 1150; Member since: 26 Oct 2011)


Nope, My RAZR is firing on all 12

posted on 19 Sep 2012, 23:32

11. imkyle (Posts: 1020; Member since: 18 Nov 2010)


Problems with the Galaxy Nexus but none with my Asus Infinity.

posted on 19 Sep 2012, 23:33

12. Hallucinator (Posts: 344; Member since: 24 May 2010)


I think the problem is that it's a Galaxy Nexus.

posted on 19 Sep 2012, 23:37 1

20. MichaelHeller (Posts: 2686; Member since: 26 May 2011)


That could be, the problems I've personally had are with the Galaxy Nexus and Nexus 7. Can anyone else confirm issues with a non-Nexus device?

posted on 19 Sep 2012, 23:41

25. KingKurogiii (Posts: 5636; Member since: 23 Oct 2011)


Razr right here but it's on an unofficial AOKP JB build.

posted on 19 Sep 2012, 23:43

27. MichaelHeller (Posts: 2686; Member since: 26 May 2011)


Yeah, looks like a Jelly Bean issue from what we're hearing.

posted on 19 Sep 2012, 23:34

13. AvtoExport (Posts: 15; Member since: 02 Jul 2009)


I got this problem all the time between the Google and Android account synchronization.

posted on 19 Sep 2012, 23:35

15. Mxyzptlk (Posts: 4051; Member since: 21 Apr 2012)


I wouldn't say they're reliable. Id be more inclined to say consistent.

posted on 19 Sep 2012, 23:36 2

18. MichaelHeller (Posts: 2686; Member since: 26 May 2011)


"Consistent" is understandable, but can you explain how 99.9% up-time isn't reliable?

posted on 19 Sep 2012, 23:41

24. BattleBrat (Posts: 1150; Member since: 26 Oct 2011)


Don't feed the troll, just kick him back under his bridge....
I've been with Android since 2009, I've NEVER had a problem with Google online services.

posted on 19 Sep 2012, 23:44

29. MichaelHeller (Posts: 2686; Member since: 26 May 2011)


Come now, Mxyzptlk may prefer Apple, but he's been nowhere near trolling level as far as I've seen recently.

posted on 19 Sep 2012, 23:49 1

32. KingKurogiii (Posts: 5636; Member since: 23 Oct 2011)


he's definitely a Troll and a half bro. xD

posted on 20 Sep 2012, 00:26

48. Mxyzptlk (Posts: 4051; Member since: 21 Apr 2012)


If I had said that about Apple he probably wouldn't have called me a troll. I feel that a lot of commenters who are proAndroid contradict themselves and just don't realize it.

posted on 20 Sep 2012, 00:23

47. Mxyzptlk (Posts: 4051; Member since: 21 Apr 2012)


I tried to edit that but someone commented before I could save it.

I think consistent fits more than reliable does.

posted on 20 Sep 2012, 07:14

49. protozeloz (Posts: 5379; Member since: 16 Sep 2010)


LOL your spell check is not reliable, maybe if they made id more consistent

posted on 20 Sep 2012, 09:12

51. Mxyzptlk (Posts: 4051; Member since: 21 Apr 2012)


What a cop out.

posted on 20 Sep 2012, 00:09

45. p0rkguy (Posts: 684; Member since: 23 Nov 2010)


Apple site goes down for ~8 hours right before unveilings. Now that's unreliable.
Troll me now.

posted on 19 Sep 2012, 23:40

22. prakesh (Posts: 92; Member since: 13 Sep 2012)


ahaha what article is this? cant see the logic. grrr

posted on 19 Sep 2012, 23:40 1

23. Kronic (banned) (Posts: 321; Member since: 11 Sep 2012)


lol droid guys, dealing with errors on a daily basis!

posted on 19 Sep 2012, 23:50

36. achangavi (Posts: 21; Member since: 25 Jul 2012)


what a troll

posted on 19 Sep 2012, 23:48

31. asdfasdfasdf123 (Posts: 11; Member since: 26 Mar 2012)


My Nexus 7 is experiencing the same issues... Hopefully Google fixes it soon! Its getting annoying

posted on 19 Sep 2012, 23:49

33. achangavi (Posts: 21; Member since: 25 Jul 2012)


oh thank god, i thought i had to reflash my firmware, or reflash gapps on my nexus lol

posted on 19 Sep 2012, 23:50

34. prakesh (Posts: 92; Member since: 13 Sep 2012)


no problem with my s3

posted on 19 Sep 2012, 23:50 1

35. hotdoggnboi (Posts: 10; Member since: 16 Jul 2012)


UPDATE***

I just got my device to sign in and Google Now is working again.

on a GSM Galaxy Nexus running stock Jellybean.

posted on 19 Sep 2012, 23:54

39. yougotkilled1 (Posts: 167; Member since: 27 Apr 2011)


Also an issue on CM10 on my HTC one x

posted on 19 Sep 2012, 23:58

42. TARDIS (Posts: 16; Member since: 18 Jan 2012)


I've been getting error messages on my Galaxy Nexus from the Play Store since 7p.m. Central Time. I'm running stock Android 4.1.

posted on 19 Sep 2012, 23:59 1

43. TARDIS (Posts: 16; Member since: 18 Jan 2012)


UPDATE: I'm now able to sign in without any problems whatsoever. All services are working fine.

posted on 20 Sep 2012, 00:04

44. prakesh (Posts: 92; Member since: 13 Sep 2012)


google updating, google map 3d. because of ios6

posted on 20 Sep 2012, 00:21

46. Quezdagreat (Posts: 427; Member since: 05 Apr 2012)


.....?

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