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Android software updates: how happy are you with your manufacturer?

Android software updates: how happy are you with your manufacturer?
Not too long ago, we made purchase decisions based largely on price, hardware, and brand value when it came to phones. As the years have gone by, however, there's been a massive surge in the importance of software in the overall equation. This is especially valid with Android, the world's largest mobile OS by market share. A side effect of what is otherwise a win, however, is the increasingly nagging issue of manufacturers failing to keep up with the operating system's progress. Pretty much every handset maker spars with the problem eventually, which is also why most companies nowadays offer no more than two years of software updates -- it's just too costly for them to keep on supporting devices that are no longer on the shelves in stores, especially if their sheer number makes your head spin.

But some are better than others. For all the trashing that Samsung takes on a daily basis, no one can deny that the world's biggest smartphone producer has been on top of its game lately when it comes to software updates. On the other hand, rivals like HTC, LG, and Sony, are often on the receiving end of accusations by their very own backers. So what about you? Are you happy with how well your manufacturer has kept up with Android software updates? 

Phonearena polls
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Android software updates: how happy are you with your manufacturer?
24.39%
651 votes
(651 votes) Living the dream, I'm completely satisfied
41.33%
1103 votes
(1103 votes) Not great, but not bad either
34.28%
915 votes
(915 votes) Very unhappy! This is not what I signed up for

2669 votes

85 Comments
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posted on 18 Feb 2014, 02:26 17

1. GMS85 (Posts: 156; Member since: 26 Sep 2012)


Sony :(

posted on 18 Feb 2014, 02:36 14

6. Wiki_jaan (Posts: 702; Member since: 24 Jun 2012)


Samsung :D

posted on 18 Feb 2014, 02:39 8

10. tech2 (Posts: 1883; Member since: 26 Oct 2012)


Samsung :)

posted on 18 Feb 2014, 02:52 2

12. emadshiny (Posts: 1127; Member since: 05 Dec 2012)


Why you're not satisfied with Sony?
I think they're job so far is satisfactory.

posted on 18 Feb 2014, 08:47 2

55. chocowii (Posts: 327; Member since: 30 Jan 2014)


Their updates on the 2011 2012 lineup were kinda short. That line up has capable devices that can handle JB but they ditched it.

posted on 18 Feb 2014, 18:06

78. romeo1 (Posts: 197; Member since: 06 Jan 2012)


its not their fault cause the arc etc. got to ics but where sony ericssons. and the s etc. got to jb (im not sure about all) and qualcom ditched the s3 chipset and st ericsson chipsets didn't have enough ram if i remembered correctly

posted on 18 Feb 2014, 02:56 3

13. GALAXY-STORM (Posts: 328; Member since: 13 Oct 2012)


Samsung samsung. :-D:-D

posted on 18 Feb 2014, 03:28 2

18. ScottSchneider (Posts: 313; Member since: 06 Dec 2011)


Nexus & S3... S3 in 4.3 awaiting 4.4.2 by march...

posted on 18 Feb 2014, 03:28

19. N3Z1droid (Posts: 77; Member since: 02 Jan 2014)


Samsung :) (Good job) Sony :| (Kitkat still not show up)

posted on 18 Feb 2014, 03:49

20. afegit (Posts: 37; Member since: 12 Feb 2014)


HTC :(

posted on 18 Feb 2014, 08:18 3

53. Droid_X_Doug (Posts: 5601; Member since: 22 Dec 2010)


HTC One unlocked is rocking 4.4.2 since 2 days ago. :-)

Better than my Maxx (4.4 only). Carriers seem to be the limiting factor.

posted on 18 Feb 2014, 18:57

80. lsutigers (Posts: 710; Member since: 08 Mar 2009)


Yes, particularly Verizon. I am tired of their BS with Android updates. I just wish it was handled like Apple. I have an iPhone 5 on Sprint for work and they don't give a crap what Verizon says, they push the update at the same time to every user/carrier.

posted on 18 Feb 2014, 04:31 10

26. vincelongman (Posts: 1041; Member since: 10 Feb 2013)


I'm completely satisfied (Nexus 5)

posted on 18 Feb 2014, 18:59 1

81. lsutigers (Posts: 710; Member since: 08 Mar 2009)


No kidding man, too bad it's not available on Verizon, otherwise I would have a Nexus. Probably going to jump ship to Sprint and get a Nexus 5 this summer when my family contract is up.

posted on 18 Feb 2014, 21:05

84. Nexus_bear (Posts: 32; Member since: 19 Nov 2013)


Me as well.

posted on 18 Feb 2014, 04:42 1

28. xperiaDROID (Posts: 5210; Member since: 08 Mar 2013)


Sony :|

posted on 18 Feb 2014, 05:01 1

31. ScottSchneider (Posts: 313; Member since: 06 Dec 2011)


Hahaha... XD, u can say "Sony :D :P :)" when PA poll for Mobile built quality or Waterproofing. I will post saying N4 & S3 :(

posted on 18 Feb 2014, 05:09 1

34. ihavenoname (Posts: 1320; Member since: 18 Aug 2013)


Note 3 :), Nexus 7 :D

posted on 18 Feb 2014, 15:25

75. ePoch270 (Posts: 89; Member since: 26 Sep 2013)


ihavenoname - Hey, ME TOO!!!!

posted on 18 Feb 2014, 05:27 1

37. LGisgood (Posts: 432; Member since: 23 Jun 2012)


LG lover im Very much Happy!

late update , but no bugs!
ALWAYS PROVIDES THE PERFECT !

posted on 18 Feb 2014, 07:19 1

48. Edward_bly (Posts: 188; Member since: 11 Dec 2013)


I love my LG phone!

posted on 18 Feb 2014, 05:27

38. RadKrish (Posts: 17; Member since: 28 Nov 2013)


LG :( :(

posted on 18 Feb 2014, 09:12

59. domfonusr (Posts: 323; Member since: 17 Jan 2014)


I am learning to like my used LG Viper that I was recently gifted. At least it got 4.0.4, rather than being stuck with Gingerbread, but I also wish it could have gotten 4.1.x, and had access to the advantage of Project Butter. After all, it does have a decent amount of RAM and a decent processor... I think it could have handled it. I thought about putting CyanogenMod on it instead, but I found out that I can't even root the thing without it having an error and having to be master-reset back to factory condition. So, I've had to settle for turning on forced GPU rendering in the developer options to get it a little more the way I wanted it to be.

So, not great, but not utterly terrible either. At least it has 4.0.4 on board, and not 2.3.x. For having gotten the thing for free, I can make do and not complain too much.

posted on 18 Feb 2014, 07:05

46. lft4ded (Posts: 12; Member since: 14 Aug 2011)


Yeah. I'm going to go with a frowny. Admittedly the Xperia X10 was underwhelming in the RAM dept but I sometimes regret getting rid of it and keeping the Xperia Play. I still game on it but the fact that it was deemed not appropriate for an update is still a downer.

posted on 18 Feb 2014, 18:10

79. romeo1 (Posts: 197; Member since: 06 Jan 2012)


i made the same step from the x10 to the play.
loved the play for gaming and they said ics would lower the gaming experience so i guess i would stay on gb but i still think they should've given the choice

posted on 18 Feb 2014, 09:22

62. Sheharyar13 (Posts: 3; Member since: 11 Feb 2014)


sony sp,hate u sony

posted on 18 Feb 2014, 09:49 1

65. Nikolas.Oliver (banned) (Posts: 1574; Member since: 01 Jul 2012)


Nexus 5 :)

posted on 18 Feb 2014, 12:00

67. speed4evr (Posts: 79; Member since: 05 Oct 2011)


Agreed! that's why I bought the unlocked Nexus 5 from Google Play

posted on 18 Feb 2014, 17:39

76. aksa123 (Posts: 172; Member since: 30 Jan 2014)


Nokia XD

posted on 18 Feb 2014, 17:57

77. romeo1 (Posts: 197; Member since: 06 Jan 2012)


why? with every update you get extra stuff

posted on 18 Feb 2014, 19:25

82. InspectorGadget80 (Posts: 6230; Member since: 26 Mar 2011)


Have my Z1 since october already updated to 4.3 jelly bean. and paitently waiting for KIKIAT XD. Best company in the world (my opinion). and my NEXUS 7 2011 already have 4.3 sweett

posted on 18 Feb 2014, 02:28 22

2. alterecho (Posts: 1072; Member since: 23 Feb 2012)


Microsoft's idea of update support - promise 2 year software support, and release nothing during that period.

posted on 18 Feb 2014, 02:39 10

9. tech2 (Posts: 1883; Member since: 26 Oct 2012)


+1. Windows 8.1 was released in October'13 and it will be a year by the time they release WP 8.1. (not to mention there was hardly anything worth mentioning in GD3 update)

Its been years since apple and google released their voice assistant and MS is just sitting with a fancy name, Cortana and not actually releasing anything.

posted on 18 Feb 2014, 07:04 1

45. akki20892 (Posts: 3304; Member since: 04 Feb 2013)


Don't worry my friend they are bringing Wp8.1 with a lot features and I'm sure you will like it.

posted on 18 Feb 2014, 08:58 2

57. protozeloz (Posts: 5371; Member since: 16 Sep 2010)


Lol xD

posted on 18 Feb 2014, 09:32 1

64. lalalaman (Posts: 298; Member since: 19 Aug 2013)


Well there is nothing nothing....they did announced gdr update in which Nokia added most features that helped....so Nokia as an oem did the responsibility.....plus if Microsoft brings the update, atleast it gets to everyone on time not like android fragmentation dilemma.....many people havent even got updates after android 4.1.2.....

They said 4.4 kitkat will be available for old midrange phones but Google even neglected there old beautiful galaxy nexus.....many ppl like me don't want to root or install custom roms

posted on 18 Feb 2014, 14:52 1

72. sgodsell (Posts: 1048; Member since: 16 Mar 2013)


The beautiful Galaxy Nexus was released October 2011. So its well over 2 years old now. Not to mention it was using an older TI omap processor, that TI has dropped support for. But if you really want to get KitKat on it, then you still can. Just put Cyanogenmod on it. For that matter you can put Firefox OS or Ubuntu on it if you want as well. Unlike WP8 devices you are at the mercy of Microsoft an their slow pace, and what they decide to give you for new features and options. There is no chance of changing or trying out a different OS even if you wanted to.

posted on 18 Feb 2014, 02:32

3. X.E.R.O. (unregistered)


Could be better.

posted on 18 Feb 2014, 02:33 4

4. Droiderr (Posts: 32; Member since: 05 Mar 2013)


samsung isn't that bad at all.. Even phones like S2 received a jelly bean upgrade. I am pretty sure no other vendor upgrades their old phones like this. If u see, htc one x (released along with S3) is already dead and out of production whereas S3 and note will be getting Kitkat for sure and may be KLP.

posted on 18 Feb 2014, 02:38 1

8. shuaibhere (Posts: 1297; Member since: 07 Jul 2012)


IMO samsug and moto are good in updates...others seems to be catching up....HTC is doing good with ONE....I hope they update all of their phones like ONE...

posted on 18 Feb 2014, 02:36 3

5. blazee (Posts: 254; Member since: 02 Jan 2012)


Moto x. So far I couldn't ask for more

posted on 18 Feb 2014, 02:45

11. Droiderr (Posts: 32; Member since: 05 Mar 2013)


wait for another year.. its now in lenovo's pavillion. Means no updates strictly.

posted on 18 Feb 2014, 02:38 4

7. Rocksteady (unregistered)


With my trust worth Nexus 4, very satisfied.

posted on 18 Feb 2014, 02:57

14. Loubielou (Posts: 205; Member since: 11 Jul 2012)


This is the Section were Nokia really Stands Out,as they are so reliable with Updates,an Samsung have really got to Update Themselves to compete with Nokia an make them alot better,instead of Different areas recieving updates All the Regoins should get them,as KitKat now Should be available for All To Samsung Smartphones

posted on 18 Feb 2014, 03:09 1

15. williamdroid (Posts: 125; Member since: 19 Jan 2014)


Honestly, i dont really care for updates that much. Im always flashing custom roms so even if my smartphone doesnt have the update officially available i still get it through root.

posted on 18 Feb 2014, 03:10 4

16. IliyaBeshkov (Posts: 240; Member since: 09 Jul 2012)


If Sony updates their low-mid range phones to KitKat (not only flagships), it would be awesome. :) Still rocking 4.1.2 :(

posted on 18 Feb 2014, 03:27 2

17. Cicero (Posts: 264; Member since: 22 Jan 2014)


Samsung. So I realy can't understand why people are so angry when a phone maker did not update, fast and last software, their old phone. When you buy it you where satisfied with hardware and software. After a few months you "scream" for a software update. Why? Nothing crucial will hapend in your daily use of your phone. It is about borring?

posted on 18 Feb 2014, 19:28

83. InspectorGadget80 (Posts: 6230; Member since: 26 Mar 2011)


takes time for a manufacturer to test and update before release the OS UPDATE. Samsung already have a list of updates for KITKAT on their phones/tablets

posted on 18 Feb 2014, 03:49 1

21. Tsepz_GP (Posts: 801; Member since: 12 Apr 2012)


Not great, but not bad either.

I'm thoroughly enjoying my GS4 but I believe Samsung could have been faster at delivering 4.4.2 KitKat to it, the Htc One, Moto X and Moto G all already have 4.4.2 KitKat.

posted on 18 Feb 2014, 03:52

22. Genersis (Posts: 179; Member since: 29 May 2013)


I expected at least one more update for my phone.
I guess my blame should fall on ST-Ericsson more than Sony mind you, for not making updates possible.
But then they don't exist any more...

posted on 18 Feb 2014, 04:04 2

23. _Bone_ (Posts: 2106; Member since: 29 Oct 2012)


AWESOME!!!

Sent from my Nexus 4

posted on 18 Feb 2014, 04:15

24. vananucho (Posts: 45; Member since: 01 Jun 2011)


I moved away from Samsung since they started to lock their bootloaders and add that "knox" thing that "locks" SU. I want a phone that I could manipulate at my will and be able to still update it when it stops to receive support, so I moved to a Moto X ;) Running latest sw, rooted and ready to unlock its BL when it stops to receive updates (Not anytime soon I hope)

posted on 18 Feb 2014, 04:26 1

25. joey_sfb (Posts: 2737; Member since: 29 Mar 2012)


I completely agree with you.

Now let look at what knox brings to the table. Many companies now supports bring your own device. Without knox your whole device will be subject to the company security policy. Meaning encryption, painfully complicated password and a complete phone wipe could to trigger by your company admin.

With knox, you can segment a portion of your phone to that and still keep the rest of the phone to your own liking. A phone wipe would only affect that portion of the phone.

While rooting bring you more control over your phone, its also make you more vulnerable to malware. Many apps actually scan for root and ask for root access for whatever purposes known only to the developer.

So knox might be useful to some people.

posted on 18 Feb 2014, 04:32 4

27. kaikuheadhunterz (Posts: 692; Member since: 18 Jul 2013)


I personally don't give a damn about update, as long as it is running Android 4.1 onwards

posted on 18 Feb 2014, 04:45 1

29. TylerGrunter (Posts: 874; Member since: 16 Feb 2012)


4.3 is an important update as it solved the trimmer of the SSD (making devices run slower over time)
4.4 is not that important, but it helps with RAM consumption to a certain point.

posted on 18 Feb 2014, 04:54

30. Darxicus (Posts: 8; Member since: 08 Nov 2013)


LG L7 II - still not received the knock update promised in January :(

posted on 18 Feb 2014, 05:24

36. LGisgood (Posts: 432; Member since: 23 Jun 2012)


there is already...

posted on 18 Feb 2014, 05:06 2

32. envoy (Posts: 1; Member since: 25 Sep 2012)


Galaxy Nexus, Nexus 4, Nexus 5... Living a dream ;]

posted on 18 Feb 2014, 05:09

33. andynaija (Posts: 455; Member since: 08 Sep 2012)


I won't be buying another Coolpad device for sure. Still stuck with GB 2.3.7

posted on 18 Feb 2014, 05:20

35. LiquidGalaxy (Posts: 147; Member since: 03 Jul 2013)


Not sure why Samsung is getting praised, you're still waiting the best part of 4 months, even longer for carrier branded devices, whats good about that? I was even more disapointed however (surprisingly so) that i had to wait a number of weeks for my Nexus 7 to get 4.4 after the Nexus 5, and when it eventually arrived it didn't have many of the Nexus 5 features. Swiping all the way left for Google Now, transparent top and bottom bars on UI etc.

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