Android has not "developed to expectations" says Michael Dell
Dell has been unable to grab customer support for its smartphone and tablet devices because of complaints about low resolution screens and short battery life of the hardware. The company also has the reputation of loading its new devices with older versions of the Android OS and shipping devices before they are ready to be rolled out to the public.
The other day, Dell introduced the Dell Streak Pro 101DL, a high-end smartphone that while originally set to launch in Japan, could see action in the States. It is the first Android 2.3 device to be released by Dell and is equipped with a 4.3 inch qHD Super AMOLED display powered by a dual-core 1.5GHz Snapdragon processor. Two cameras are on the device, an 8MP one on the back and a 1.3MP one on the front. The device is compatible with AT&T's 3G network which means it has a chance of hitting the States at some point in time.
Ironically, while Michael Dell showed his support for Microsoft and Windows 8, the company announced a few days ago that it will not ship Windows Phone Mango devices as previously planned.
56. chris da computa guy (unregistered) posted on 13 Oct 2011, 21:50 0
I LOVED THAT LINE.... I couldn't stop laughing... it was priceless... LOVED IT!!!
2. ayephoner posted on 13 Oct 2011, 16:20 7
this reminds me of wile e. coyote sulking back to the drawing board.
3. effzee (unregistered) posted on 13 Oct 2011, 16:27 9
if I could thumbs up #1 I would!!!
4. biophone posted on 13 Oct 2011, 16:28 23
What a dumbass blaming android. Its your inferior products. Other android phones sell quite well.
38. protozeloz posted on 13 Oct 2011, 19:07 5
Dell is not winning because it's not trying,compared with others they have a small product line they can't even backup properly
66. biophone posted on 13 Oct 2011, 23:46 7
My question is What expectations did they have of android. I agree that they havent really tried that hard in their android lineup releasing some really s**tty products. The Streak's 5inch screen was cool for a phone but not for a tablet. I dont even know what that thing was phone or tablet. It was targeted to a small customer niche. Not to mention its problems it had like having donut. Really. They are blaming android for that. What due they expect android wont save the fact you messed up so badly.
5. toaster posted on 13 Oct 2011, 16:34 11
Face it, the Streak sucked.
It was stuck on Donut until very recently. WVGA resolution is a major no-no on a 5-in screen, and what is with the battery? Not just the life, but how it would shut off if you laid it flat, and only a battery pull could coax life out of it.
None of those are Google's issue.
68. paynekiller posted on 14 Oct 2011, 05:01 0
I remember how many people were saying about how the EVO 4G was going to be garbage once the Dell Streak was outed.. how did that turn out?
28. Dennis12 (unregistered) posted on 13 Oct 2011, 18:23 4
Man ur really thankful he died? Dude these r jus phones man,and he,and apple started this technology race that ur calling locked down. Wowww man,and jus so u know I love android,and iOS. Thankful he died? I hope that was jus talk...
34. sniperace posted on 13 Oct 2011, 18:56 5
If it wasn't for the Iphone we may not have the adroid phones we all know and love today. It was the iphone that origanaly opened peoples eyes to what a smart phone should be. Back when people were walking around with flip phones and PDA's when most blackberrys didn't even have a camera and windows 6 was the best you could get...how many apps were you downloading then? Thank you Steve Jobs and Apple for changing the game...without you my Galaxy SII may not have been possible.. 1 love.
32. RORYREVOLUTION posted on 13 Oct 2011, 18:33 8
Dude you were doing great until you said "thank god Jobs has finally died"
No, no, and no. That was wrong, nobody should be happy when someone dies. I don't care if you are pro android or pro apple, nobody should celebrate and be happy for somebody dying. Be happen he retired, be happy he got fired, but not died.
9. pyrothrax (unregistered) posted on 13 Oct 2011, 16:58 8
and then when you expected the iPhone 5, practically orgasmically waiting for it to be rolled out last oct 7th... then all yah got is a 4S.... it slaps right back at you.....hahahahahahahha
23. Sniggly posted on 13 Oct 2011, 18:14 9
So wait, you're trusting the word of a guy who at one point said he'd liquidate Apple and give investors their money back?
Michael Dell's company is okay at producing cheap machines that run well for a year or two, but he has a history of talking out his ass.
36. protozeloz posted on 13 Oct 2011, 19:03 6
Dell is a joke, even their wp line will fail because they put no effort on their smarphones. But he should ask samsung and HTC see what they think
27. RORYREVOLUTION posted on 13 Oct 2011, 18:21 4
So you are talking the word of this idiot, the guy who runs Dell. Has DELL ever released one single popular high end android(or Windows phone for that matter)? No, didn't think so.
If this was coming from Samsung, HTC, or Motorola then yes laugh away. But Dell has never released one popular phone period.
30. Stuntman posted on 13 Oct 2011, 18:24 2
The truth is HTC and Samsung are making a lot of money because of Android and the fact these companies make good devices. Dell is not successful because they make poor devices in spite of using Android. I still see people using the HTC Dream which is the first ever Android powered phone. Dell has no excuse but themselves.
45. RORYREVOLUTION posted on 13 Oct 2011, 19:43 2
Motorola Droid, huge success due to good specs at the time and good marketing. HTC EVO, huge success for the same reasons. SGS2, huge success for the same reasons as above. Is the picture becoming clear Mr. Dell?
Motorola, HTC, and Samsung have all had huge success thanks to Android. In fact it was Android that saved Motorola from going down.
The big three have all had huge success and their best sales thanks to Android.
40. protozeloz posted on 13 Oct 2011, 19:09 0
When a valid argument has failed to be produced all what's left its going for the fanboys
46. gtrxman posted on 13 Oct 2011, 19:46 1
And I suppose that his loss of market share in PC's and Laptops is because of Windows...
8. snowgator posted on 13 Oct 2011, 16:57 3
Pretty easy blaming Android. A lot better than those pesky facts that your devices were buggy and unpolished.
10. som posted on 13 Oct 2011, 16:59 2
Dell computers and tablets are not selling as expected, next time Mike will blame on Microsoft 8 Dell tablets for poor selling. Dell need to improve on hardware not on Android OS Google is improving every day.
11. RORYREVOLUTION posted on 13 Oct 2011, 17:00 13
Let's put a crappy 5 inch "tablet" running only a 1GHz processor with android 1.6 while phones are running 2.2 and not advertise it at all, make it way over priced and then when it fails, blame it on Android.
LOL yea good one.
12. speed4evr posted on 13 Oct 2011, 17:07 2
I believe failed with the Dell Streak, took forever on software update and couldnt compete with other Android devices. They blame the Android Ecosystem for the Streak's failure. Many Android devices were successful at the beginning like Original Moto Droid & Nexus One, Dell didnt properly market & maintain the device. Current Gingerbread devices are cream of the crop and very user friendly/reliable. I also think for devices to be successful in the US they need strong carrier advertising. Thats my 2 cents on mr dell's comments.
13. bolaG posted on 13 Oct 2011, 17:08 7
I stoped reading when the article said "...says Michael Dell"
15. speed4evr posted on 13 Oct 2011, 17:12 0
Yes lol. I agree, unfortunately the part Android has not "developed to expectations" caught my attention. Im computer/phone nerd so most technology/os articles grab my attention.
14. nb2six posted on 13 Oct 2011, 17:09 4
Dell. Yep that's the joke and punchline all in one...
35. sniperace posted on 13 Oct 2011, 19:02 0
Brutal straight to the point ...I love it !!! lmao!!
18. bossmt_2 posted on 13 Oct 2011, 17:26 1
I love my Dell PC and Laptop, but their smartphones suck. Dell needs to get with the times,
19. Chip (unregistered) posted on 13 Oct 2011, 17:27 3
DUMMY STATEMENT OF THE DAY:" Michael Dell said that Android has not "developed to expectations". HE NEEDS TO EDUCATE HIMSELF ON ANDROID....ANDROID SELLS 576,900 UNITS A DAY....WHATS DELLS EXCUSE FOR MAKING SORRY ANDROID PHONES NOBODY WANTS....
21. joe45 (unregistered) posted on 13 Oct 2011, 17:44 1
I used to work for Dell computer as a travel tech lemme tell u Dell..your sale team are morons and sell up EVERYTHING to your customers which ISNT true..I fixed all your sales teams screw ups!
25. Sniggly posted on 13 Oct 2011, 18:16 4
So Taco, will you be another one to trust the word of the guy who said that were he given control of Apple he'd liquidate it and give money back to investors?
41. protozeloz posted on 13 Oct 2011, 19:12 2
I think you blew a fuse. You know what helps? A life
24. Lwazi_N posted on 13 Oct 2011, 18:15 2
Dell reminds me of Acer a while ago. Why do these weak OEM's blame Android when they fail to make captivating Android gadgets? You don't hear Samsung or HTC complaining, even though they are paying a lot of money to Microsoft for using Android. But they have been making the most successful Android products.
It's amazing that Dell and Acer throw their weight behind WP7 and choose to ditch Android. ZTE, Samsung and HTC have found ways to make both Android and WP7 profitable for them. It's time Dell did the same.
26. Sniggly posted on 13 Oct 2011, 18:18 4
It doesn't surprise me that Michael Dell would say something so entirely f**king stupid.
Funny thing: my manager and another guy were just talking about the Streak today and laughing at what a piece of s**t it was. They said a ton sold at first, but they were returned because they sucked so badly.
33. biophone posted on 13 Oct 2011, 18:42 2
Its makes sense though. He is not going to admit how much crap the streak was so was else is there to blame. bingo.
29. Mozarrt posted on 13 Oct 2011, 18:24 1
The Dell Venue Pro is a pretty good phone, just had some bugs. I think Windows Phone is the way forward for them.
31. stupidodello (unregistered) posted on 13 Oct 2011, 18:28 1
I think Michael Dell better disband DELL and give back the shareholder money back.
37. networkdood posted on 13 Oct 2011, 19:05 2
lol, Dell products, in general are poor - my last HP computer lasted 5 years....
43. protozeloz posted on 13 Oct 2011, 19:15 1
Leave android then? one crappy manufacturer that leaves space for someone good to have building android phones and tabs
44. Slammer posted on 13 Oct 2011, 19:20 0
With all the money Dell has made over the years, you would think they could afford to straighten up the "E" in DELL rather than leaving it lean to the right. If they're not into perfecting their product, I'm not going to buy it. :)
49. Sniggly posted on 13 Oct 2011, 20:36 1
We're laughing, laughing at the moron who said this ridiculous thing about Android.
57. taco50 (banned) posted on 13 Oct 2011, 21:54 0
Good question libra501. You must be new to PA. They ALWAYS cry like this.
50. taco50 (banned) posted on 13 Oct 2011, 21:01 0
He's right that android leads to bad customer experiences. This is the beginning of androids decline in market share. A lot of manufacturers will be switching to windows. It's a more stable platform with better support. Also they won't have to worry about lawsuits since windows actually came up with their own look and feel instead of copying iOS.
58. protozeloz posted on 13 Oct 2011, 21:58 1
Aside from dell and acer? Who are this all manufacturers, also what on android causes customers to be unsatisfied? Slow updates? That's manufacturer to blame little bug quashed? also manufacturer to blame. Ms is not in charge of dell to provide better support. Look how little issues nexus phones have, al so why you said ms is not copying? Metro UI? Aside from thaf what's not taken from other OS's?
61. taco50 (banned) posted on 13 Oct 2011, 22:09 0
That's the point UI is different. Dumb fandroids claim copying on things like ota updates and voice controls. These are features that have been around forever. It's like saying android is copying because they have a web browser. It's how you implement the feature that should be unique.
You don't have to believe me, but you will see that with iOS 5, more iPhones on more carriers, manufacturer dissatisifaction with android and the resurgence of Microsoft, android will take a dive.
63. protozeloz posted on 13 Oct 2011, 22:26 1
I don't think it will go away, yes some manufactures will leave but those are the one's that have not achieved any sales. They will try and see if they will become important on Another os just to fail to the big players. Making a smarphones with a partner is 50-50 work you can't expect google to solve the issues your overlay caused to the os, android will have people migrating to manufacturers that are doing a better job at it and circle repeats over and . Yes android will not have a gigantic market share but they won't be chucked away And not by ios5 and mango. Also seriously I used an iPhone and my friends have iPhone and why do I fail to see they are a copy? Android feels completely different than ios.
78. Axial (unregistered) posted on 15 Oct 2011, 20:07 0
Taco50 is actually making some valid observations here.
I wouldn't necessarily agree that Android leads to bad customer experience. Most people (average Joe with a smartphone) who use Android have it as their first smartphone and thus do not know what the Apple or Microsoft experiences are like, so they can't make an assessment and are perfectly fine with what they have.
However, Microsoft has been working in the dark to undermine Android, and with the licensing deals as well as the new marketing push, they might just succeed in stealing market share away from the same.
Also, you can't tell me that iOS or Android invented notifications, touch screen interfaces, web browsers, media players, etc. Those are all very generic elements that any OS can incorporate. All operating systems borrow ideas from one another, period.
As for Michael Dell's intelligence, that has nothing to do with this. It's his marketing team to blame here. They try to go it alone and sell all of their devices by themselves. Who here honestly goes to Dell's website to look at phones? I don't. I browse their Alienware lineup (which has improved vastly since 2006) and their Ultrasharp monitors, but never think about Dell phones and tablets. They need to make carrier agreements and sell through additional channels. They also need to advertise. Advertisement is key. It's the same reason why WP7 hasn't taken off as hoped and why iOS devices are doing exceedingly well.
51. taco50 (banned) posted on 13 Oct 2011, 21:03 0
I'm sure fandroids think they're smarter than Michael Dell. He runs a successful company and is rich. What are you guys doing?
53. remixfa posted on 13 Oct 2011, 21:20 3
just because a company is successful doesnt mean everything they shyt is gold. go pick up a streak and tell me its a top notch tablet