An attempt to fix Samsung Glyde touch problems

42. napleskid (unregistered) posted on 05 Aug 2008, 00:56 0 0

I had the Glyde software update downloaded today at the Verizon service center and all the touch screen issues have been resolved. So far the phone works perfectly. My satisfaction rating went from 4/10 to 8/10! Get the update, as it also addresses about 8 other issues.

47. (unregistered) posted on 11 Aug 2008, 03:46 0 0

Most issues that happen with phones are called I D 10 TY errors.(If you don't get that then obviously you are one of the people having the problems) Basically learn how to use the phone. So many people want the newest and latest handsets but then don't understand that there is a learning curve for every new device they try out. Hmmm...isn't there a thirty day worry free guarantee... I have the glyde myself and it took me a while to get used to. The device itself is great. I can check my email, surf the web ( and at great speeds unlike some other reviewers were saying) and of course call and text just like a regular phone. If you have a problem with your phone and its past the one year warranty you should have gotten insurance. Crap happens like with anything...cars...tv's...computers ect.. but if you don't have insurance on those products you are going to have to pay an arm and a leg to get them fixed or replaced. What I don't understand is why people wine and cry about their choices of phones when they should have done the research, played with the phone, read the manual or similar guides and use the worry free guarantee if it isn't the device for you. The glyde is for some people and its not for others....basically chose your next device carefully. The biggest thing about the iphone is that it is a great phone but just on the wrong carrier. A little fact is that Apple came to Verizon first for the iphone and Verizon turned it down because of the cost to its customers. So when you think the big bad Verizon company is out to get you...think again. Verizon is just like any other business but Verizon's main focus is on the customers. Anyway I don't understand why people feel the need to constantly complain that a big bad company is out to screw them over but for some reason you do anyways. So cut your nails or take the fake one's off, quit complaining and do some research next time. Ohh and if it was a few days after the worry free guarantee I am sure they would have taken it back anyway...I love how people always like to stretch the truth to make people feel sorry for them when they probably came in three months after they got the gosh darn thing. Have a wonderful day.

48. (unregistered) posted on 12 Aug 2008, 20:04 0 0

Glyde update available from Verizon Wireless stores! Improves touchscreen!

49. (unregistered) posted on 14 Aug 2008, 09:54 0 0

i have the gylde and it didnt even last the first week i had it. it started freezing and the screen would sometimes get stuck in one position when i got a text message. we took it back and they replaced it. with my seconnd one it lasted a little bit longer but the same thing is happening. i love the phone and everything, its just gay that these phones are not built to last. i mean youre spending almost 500 dollars on a phone, you think it would last atleast up until your contract is up.

51. this phone sucks (unregistered) posted on 16 Aug 2008, 00:30 0 0

This is f**kin rediculous you guys would believe how pissed off it makes me sometimes. I have just completley given up on the dial pad and dial with the phone open and hurry up and slide it cloesd. i try and text it puts into the phone number input line. and the thing that pisses me off the most is the fact that whatever button i press it hits that bar at the bottom then when i hit something in that menu it takes me back to my home screen. Ive also tried taking the phone to 3 diffrent verizons 3 times first time they had no Idea. second time they said 45 minute wait and 30 to do the service so i said forget that then on my third attempt i was told it couldnt be done at the time but try again in a couple days!!!

52. (unregistered) posted on 18 Aug 2008, 10:05 0 0

I've had my Glyde for quite sometime now, and i have NO COMPLAINTS... the phone rocks... period.

53. (unregistered) posted on 18 Aug 2008, 18:35 0 0

I am not happy with this phone at all. Can someone with the "update" that fixes the touchscreen issue post the actual version number? I have S/W V. U940.BD05 I bought my Glyde on August 6 and I have had trouble with the screen since day 1. WTF? Also, I wish there were send and end buttons. I am pretty sure I am taking it back to the store.

56. (unregistered) posted on 28 Aug 2008, 15:02 0 0

Software U940.BF25 Works pretty well. Had it for a week. SYNC button is difficult to press.

57. (unregistered) posted on 13 Sep 2008, 21:56 0 0

I'm so disappointed with Verizon...I have not been able to keep a phone longer than six months yet. The glyde randomly selects buttons that I don't push and freezes up on me on a constant basis. If you're considering buying the glyde DO NOT DO IT!!!! It has to be the worst phone out on any carrier. Verizon should discontinue the phone completely. I am waiting on my replacement glyde in a few days since the store was out of stock. To describe the glyde in one word ,it would be worthless.

65. Sarah2222 (unregistered) posted on 15 Nov 2008, 22:53 0 0

Every single time I use this phone I experience a problem. Sometimes when I'm texting it jumps back halfway up the message and keeps not allowing me to go back ot the end, the touchscreen is the worst I've seen, what is the policy of getting a replacement? My phone is my phone and my internet, I can't keep having to deal with this. I would greatly discourage anyone considering getting the phone.

67. (unregistered) posted on 26 Nov 2008, 18:55 0 0

i just got off the phone with verizon and there was a software update to it.. to supposedly fix the problem.. if you have a first gen glyde call and they will replace it no questions asked..

68. tat2dbull (unregistered) posted on 28 Nov 2008, 21:13 0 0

Thanks for the post, this was immensly helpful for me. It was a huge improvement, almost every time I touch something its working correctly. I'd also like to mention to anyone else whos trying it that I put 3 layers of electrical tape underneath the battery, not on top. I hope it doesnt have heat issues from doing it that way, but screw it, its finally working! Awesome!

69. unhappy glyde (unregistered) posted on 02 Dec 2008, 16:57 0 0

every problem that any gylde had, i had rolled up into my phone. Horrible touchscreen, texts showing up hours late, and pretty much anything you could think up. but i'm a simple text guy and i loved the layout. so i went back today dec 2nd 08 and they loaded up the new software and it failed. they offered me an lg venus phone and i wasn't having it. they offered up another gylde so i thought i'd give it one last try before i took my business elsewere. so for now it seems to work as it should and it has a few new features. hopefully this phone will last, if not i'm off to t-mobile and the g-1.

72. rawr.. posted on 19 Jan 2009, 20:22 0 0

yea well i just have had the phone since august and im on my third. My little brother got one too and we both have had the same problems. Its great getting a phone that has so many problems you have to return it on a weekly basis. But when i asked "can i get a different phone" i was denied. They told me because i switched numbers i wasnt elligable for the change. and even that i have to bring a different phone in 3 times before they will replace it.. SOO im stuck with the phone for 2 years... no questions asked.. i am disparately searching for a way to a different phone.. im afraid that i might get in a wreck and not be able to call home or something... mind you there arent alot of people to flag down.. or that you would want near you around here.. ugh i have had the worst time.. i just want a phone that has keys.. and i will be just the happiest girl in the world.

75. 101jul101 posted on 14 Aug 2009, 12:14 0 0

this fone sucks people say that if you go to the verizon store they will let you choose a new phone. Ive been having sooo many damn problems with this peice of shit i want to throw it aganist the wall and pray it breaks i want to snap this phone is half!

76. mk1badrabbit posted on 13 Apr 2010, 19:27 0 0

So my samsung glyde decided lastnight that it was going to go to the white screen everytime i slide it open, and it also decided that it wasn't going to let anyone hear me when i recieve a call or make one.. im clueless on what to do! i tried the 10 miinutes in the freezer and it didn't work. does anyone have any ideas. I don't want to buy a new phone unless this is unfixable.

77. LeslieS (unregistered) posted on 11 Sep 2010, 20:07 0 0

So glad to see I am not alone in hating my phone. It is driving me insane and just gets worse each day. Loved it when it worked properly. itsacouponlife.com