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Acer CEO on Microsoft Surface: “It is not something you are good at so please think twice”

Posted: , by Victor H.

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Acer CEO on Microsoft Surface: “It is not something you are good at so please think twice”
Microsoft’s hardware partners are definitely not happy about the Microsoft Surface. Moreover, Acer chief executive spelled it right out, straight and honest to Microsoft: “It is not something you are good at so please think twice.”

That was the advice JT Wang, Acer’s CEO, gave to Microsoft about its upcoming Surface tablet.

The reason? The device will compete directly with other tablets from manufacturers like Acer, HP, Dell and others, and this alone would be “negative for the worldwide ecosystem.”

Wang reiterated that Microsoft should think twice, and while other manufacturers have kept comfortably quiet, it seems that the Acer chief executive is spelling out the thoughts of not just Acer, but other companies as well.

Microsoft seems to understand that it could break a well-working relationship where it provides the platform and others are competing in hardware, but the company obviously considers that tablets and smartphones have disrupted the industry so much that it needs to step up with a product of its own.

“Our Surface devices will compete with products made by our OEM [original equipment manufacturer] partners, which may affect their commitment to our platform,” Microsoft admitted in a regulatory filing earlier.

While Wang criticized Microsoft’s initiative to go into hardware, he was excited about Windows 8 and the optimization for touch. Still, Acer felt challenged by the Surface tablet and has at least discussed whether it should stay with Microsoft or find alternatives.

source: FT

38 Comments
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posted on 07 Aug 2012, 03:47 12

1. pikapowerize (banned) (Posts: 1869; Member since: 03 May 2012)


oh please ACER please look on your device... do you think they are up to good?!...

i have an acer loptop only lasted 1 1/2 year...

acer make substandard loptops!

posted on 07 Aug 2012, 03:55 8

4. IamYourFather6657 (Posts: 321; Member since: 01 Jul 2012)


And their tabs sucks
Touch screen not responsive / sensitive enough
Screen sucks , update slow
Not to mention their phones , comes with a terrible skinned version of android . Their skin made android a lot worse
Asus > acer

posted on 07 Aug 2012, 14:54

29. sgtdisturbed47 (Posts: 127; Member since: 02 Feb 2012)


I've never had issues with Acer desktop displays (20" and 24" for multiple clients), or Acer laptops and Netbooks. Yet, I see HP, Dell, and Toshiba laptops die left and right.

That's just my experience.

posted on 07 Aug 2012, 19:37

33. pikapowerize (banned) (Posts: 1869; Member since: 03 May 2012)


agree with you asus loptop is better than acer... i bought a new one and its asus.. and its really better!

posted on 07 Aug 2012, 19:50

34. pikapowerize (banned) (Posts: 1869; Member since: 03 May 2012)


and what i dont really understand is that people in asia likes american name (hp, dell, apple, etc) and america likes using asian name (samsung, htc, asus, etc)

posted on 08 Aug 2012, 00:35

36. joey_sfb (Posts: 1977; Member since: 29 Mar 2012)


i have a pentium 4 Acer notebook still going strong... bought 2000. I also have a gateway net book that is ok also.

M$ is mimicking Apple and Apple don't have OEM to divide out their 77% of global Smart devices profit. Trillons dollar company, making M$ red in the eyes.

So M$ is going to burn their ex-partner OEM alive. Its just a matter of timing.

posted on 07 Aug 2012, 03:56 2

5. IamYourFather6657 (Posts: 321; Member since: 01 Jul 2012)


Sorry I want to thumb you up but clicked the wrong button

posted on 07 Aug 2012, 04:32 2

10. Schuler2828 (Posts: 56; Member since: 04 Jul 2012)


You must be insane I have an Acer laptop and it has lasted much longer than hp it over heats and battery gone Sony, they were old and slow broke soon. But by far the Acer laptop I have has lasted a good 5 years including a 3 year old standing on it all the time. I've had a good experience and will definetley buy an Ultrabook when this ones done for. What brand do you recommend then?

posted on 07 Aug 2012, 19:29

31. pikapowerize (banned) (Posts: 1869; Member since: 03 May 2012)


asus and sony makes good loptop! my problem with acer is very normal... i read some people having same issue.. its all because of motherboard! they will just broke down after the waranty... i didnt even touch anything of it! and i didnt bought it in my country.... its from the outside. hawaii to be exact!

posted on 08 Aug 2012, 01:51

38. IamYourFather6657 (Posts: 321; Member since: 01 Jul 2012)


Actually every brand is almost the same
But acer's reliability in their PC is below average
Depends on how much you willing to spend on a pc
A usd1500 acer is defiantly better than a usd700 hp

posted on 07 Aug 2012, 08:18 2

20. CharlieAtInfinity (Posts: 253; Member since: 10 Apr 2012)


Agreed.. its been 2 years for my Acer and already its keys have started to come apart, got the keyboard replaced 3 times.. My HP/Compaq6710b notebook still works which i got back in 2006 and has never given any problem, even the keyboard is in good shape!!... Never again going to buy Acer.

posted on 07 Aug 2012, 19:32

32. pikapowerize (banned) (Posts: 1869; Member since: 03 May 2012)


yeh... i have compaq too... and its almost six years and still working.. i have some issue with it before but just im my shock it repair itself..

posted on 07 Aug 2012, 10:23

25. sinple (Posts: 87; Member since: 04 Nov 2011)


i had to call Acer's technician once a year for repair. Even changed the whole mother board twice in 5 years

posted on 07 Aug 2012, 12:41

27. PhansMuneeb (Posts: 337; Member since: 28 Jan 2012)


Never get a acer laptop.
In mine it crashes if cpu frequency is set to max.

Dell is best ?

posted on 07 Aug 2012, 13:51

28. JC557 (Posts: 704; Member since: 07 Dec 2011)


Yes, Acer really cheaps out on their products. Their monitors are decent but the displays on most of their laptops are quite bad compared to other OEMs and despite being called out on this Acer simply keeps churning out the same tired stuff. What happened to the claim that they will start creating high quality products to compete with the likes of Apple?

posted on 07 Aug 2012, 16:18

30. The_Godfather (Posts: 146; Member since: 26 Apr 2012)


Look at Acer out of 1000000000 tablets or laptops tout there. The ratio is (Acer)10 : 10000000000 (Other manufacturers) lolzzzzzzzzzzz

posted on 07 Aug 2012, 03:54 5

2. bobfreking55 (Posts: 866; Member since: 15 Jul 2011)


i would want to know what Asus has to say about this...

but seriously, the surface is good. acer... uhh... sucks?

posted on 07 Aug 2012, 03:54 4

3. AppleConspiracy (Posts: 627; Member since: 18 Oct 2011)


Microsoft's hardware was allways top-notch. Acer's isn't.

posted on 07 Aug 2012, 04:05 3

6. tigermcm (Posts: 608; Member since: 02 Sep 2009)


I think what MS is doing is GREAT!!! Basically MS is saying this is what it should be now top that which i love

posted on 07 Aug 2012, 04:06 6

7. jove39 (Posts: 1207; Member since: 18 Oct 2011)


Mr. Wang...There is a reason for MS to build their own tablet...Partners like you have failed terribly to make a good tablet!

posted on 07 Aug 2012, 04:13 1

9. jeff1434325 (Posts: 79; Member since: 07 Aug 2012)


well said!!

What Mr. Wang and perhaps even other OEMs are failing to grasp is that Microsoft may have had to take the drastic step of manufacturing its own hardware because companies like Acer are incapable of doing a good job.

posted on 07 Aug 2012, 04:11 2

8. jeff1434325 (Posts: 79; Member since: 07 Aug 2012)


Maybe Mr. Wang should take a look at some of Acer’s own products before telling others they are not good at something.

posted on 07 Aug 2012, 04:42 2

11. rigorimpossible (Posts: 22; Member since: 29 Sep 2011)


give me a break acer ... just look how ugly your products are ...

posted on 07 Aug 2012, 04:43 2

12. zeljonsu (Posts: 13; Member since: 24 May 2012)


Acer: “It is not something you are good at so please think twice”

Microsoft: well LOOK WHO'S TALKING?!

hahahahahahaha!!

posted on 07 Aug 2012, 04:49 4

13. StreetNerd (Posts: 699; Member since: 08 Dec 2010)


Make a better tablet thn the Surface or STFU!

posted on 07 Aug 2012, 05:03 1

14. RamyRamz69 (Posts: 390; Member since: 12 Dec 2011)


Even though I don't like Acer, I have to agree...

Xbox failure rate = 54%

posted on 07 Aug 2012, 05:45 1

16. evolutionqy7 (Posts: 38; Member since: 27 May 2011)


Oh sure!!

Its not like PS3 disc drives don't fail?
What was that? The yellow light of death for the PS3 doesn't ring a bell?

posted on 07 Aug 2012, 08:51

22. RamyRamz69 (Posts: 390; Member since: 12 Dec 2011)


Eh, all consoles have failure rates; but none of them got to as high as 54%

posted on 08 Aug 2012, 01:37

37. lubba (Posts: 1310; Member since: 17 Jan 2011)


Xbox 18 months number one console and still going strong. 54% must be >5 years ago.

posted on 07 Aug 2012, 05:21 2

15. Leo_MC (Posts: 394; Member since: 02 Dec 2011)


Competition? Always good.

posted on 07 Aug 2012, 05:53 1

17. djripster (Posts: 109; Member since: 10 Dec 2011)


The idea is to win an audience by making better products...

posted on 07 Aug 2012, 06:36 1

18. darkvadervip (Posts: 275; Member since: 08 Dec 2010)


Well if microsoft makes a better tablet that mean others need to step there game up. You don't see samsung complaining!

posted on 07 Aug 2012, 07:26

19. Reverence (Posts: 224; Member since: 16 Jul 2012)


Now acer will teach every1 to how to make a tablet

posted on 07 Aug 2012, 08:23 1

21. DFranch (Posts: 129; Member since: 20 Apr 2012)


If MS isn't good at it, than why does the surface look so much better than any Acer tablet? I could understand the initial sour grapes from Acer, but now he really just looks childish. If Acer is so good at it, then it should be easy to make something better.

posted on 07 Aug 2012, 08:52 1

23. So-Sayz-Eye (Posts: 27; Member since: 08 Nov 2011)


If Acer believes MS will fail at the surface why complain so loudly. If failure is immenent the way Acer makes it sound I would be sitting back with beer laughing. But obviously they are afraid that they wont be allowed to keep up the mediocre quality of their products if MS has stepped up. Samsung if anyone should be complaining. Afterall they made their Win8 demo tablets and are the real true tablet makers for Android, followed by Asus. So those are the guys to complain. Acer should sit back and laugh it up or go back to the drawing baord and come up wit something revolutionary!

Nuff said.

posted on 07 Aug 2012, 10:06 1

24. 7thspaceman (Posts: 900; Member since: 14 Feb 2011)


Folks like I said before Microsoft is opening real physical stores to sell their stuff. Only a nut would think they would not sell some devices that have their Microsoft brand name on them in their new stores. Microsoft must make a good windows 8 tablet or else the Ipad will become the de facto Enterprise tablet computer and cut into the Enterprise business which is Microsoft's bread and butter so you can bet you buttocks that good old Microsoft will keep working at making a good windows tablet computer for the Enterprise to use

posted on 07 Aug 2012, 10:26 1

26. TortillaSlap (Posts: 43; Member since: 05 Aug 2012)


Im sitting here with my MS mouse and super nice MS keyboard, and I disagree. They have some very nice things under their brand. Sounds like whiney manufacturers to me. And its Acer whining.. not Sammy or Asus. Come to me when a brand people care about is scared.

posted on 07 Aug 2012, 21:13 1

35. AeroPrime (Posts: 142; Member since: 21 Feb 2011)


Mr Wang i've got two words for you...Shut Up!..... You don't tell MS what to do.... they know what they are doing and they know the risk.... You should be told by MS what to do and not the other way round. Your Product sucks...I purchased your desktop and it didn't last long. I bought your Laptop it fails to the core. There's reason why you shouldn't say anything about the Surface. First, MS has been long in the business...long enough to get qualified to consult on device solutions. You don't tell MS what they did wrong unless is absolutely wrong. I think the Surface is one hell of the tablet and it's capabilities is much more superb than a tablet. So you got nothing good to say about your Acer product, don't say anything about other company's product line. Mr Wang... you are out of your mind for opening your mouth like that.

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