It is unfortunate when a new phone does not live up to the previous model that came before it, but this is the case with the VX8350, where the physical design changes are outweighed by negative aspects of the device. There are several key areas that concern us about the VX8350. The first being the poorly designed hinge that flexes whenever the smallest amount of force is placed upon it. This makes us feel that the hinge will not hold up over time with everyday use. The second area of concern is the Reception and Call Quality.