21 Nov 2009

Get A BRAIN! MORANS

http://memewatch.com/thelist/archives/pix/morans.jpg

18 Sep 2009

I concur with your position but I believe it all begins with the original salesperson advising customers to contact customer service for any issues. I assisted a customer today, who had purchased a BlackBerry from RadioShack, that could not access the internet from their device. Originally, he had returned to the location where he purchased the device, and a salesperson advised him to call customer service. However, the customer service representative's troubleshooting was hampered by their inability to physically handle the phone, which led them to believe the device needed to be exchanged. The inconvenience of having to exchange a device, perceived to be defective, frustrated the customer. In the end, if the original salesperson was proficient at handling the device's operating system, then he would have been able to properly activate the internet application, which would have saved the customer from having to visit store after store. In addition, I do agree with your opinion that customer service representatives require further training, however I have noticed some improvement over past experiences.*

*translated for my entertainment

14 Sep 2009

no you wouldn't.

28 Aug 2009

Wow! You're extremely misinformed when it comes to web capabilities on dumbphones. I'm glad I don't come to you for any of my wireless questions.

7 Jul 2009

All the evidence given, so far, trying to prove how our current administrations is "big government" such as bailing out and forcing resignations are direct responses to big companies that were managed poorly and not as innovative as their competition, so they failed. In a perfect business world, that would be just another day in the market. Unfortunately, these institutions were so entrenched into the US and world economy that allowing them to fail would be catastrophic. Their failure was a result of relaxed regulations; business is like a herd of cows over finite land. The land can only support so much grazing. The government should work like a rancher and merely manage but not have to feed.

As for the exclusivity thing, which honestly is the real reason for this initiative. I'll use another analogy and reference sports. Exclusivity is just like the draft and free agency. Unfortunately, not every organization is going to get a Larry Fitzgerald but it is up to that team to seek them out. As for companies, there R&D should be working hard to find that next "Blue Chip Athlete" to get their team over the hump. So, in other words, I don't mind exclusivity or things of that nature. But, in the end, there is always a competition committee in sports, as well as a commissioner. Someone has to oversee things and keep teams in line or the whole will fail.

So too much or too little is never the answer. Moderation is the only way to survive.

2 Jul 2009

So basically, in Arizona, you'll be able to use your Apple products 6 months out of the year outdoors. Does Apple realize that it gets up to 120 degrees out here? Luckily it's a dry heat.

17 Jun 2009

Look up the word 'repeal' and you will find your answer.