also known as LG GT365 Etna

LG Neon Reviews LG logo

LG Neon Reviews

Av. User Rating

Average User Rating

Design
6.9
68.57143%
Features
5.9
59.28571%
Performance
3.7
37.14286%
Average
5.5
out of 10

Based on 14 opinions






Sort user reviews by:

1. don't waste your time .

17 Nov 2009 by ohmikki

40%4out of 10

i had my neon for almost three-four months without difficulty, until my phone started glitching . when we brought it in they had told me it was near water , when it was never .. that was why the water detector had turned orange, so they wouldn't help me .



thank god my dad fixed it, and i used it for another four months after that . i had a the phone a whole seven or eight months until ..



it started glitching out randomly again, this time i couldn't press anything, and the phone ( by itself ) was browsing through my phone, calling people on my contacts list, taking picture after picture, everything you could think of!



so we brought it back to the store. they said " i could send it away to get fixed but it would be a waste of your money they won't do anything because of the water damage orange dot "



the dot, in my opinion, is just a way for the manufacturers to get out of getting returned broken lg neons back to them .



do NOT buy this phone . it's not worth your time, effort of money .





Spam report

Here, you can report this due to offensive language, spam or advertisements.

 
Was this review helpful? YesNo

2. Hello? HELLLLOOO?!? and orange dot

15 Nov 2009 by Neon User's Mom

60%6out of 10

We have had the same problem with my daughter's Neon we bought less than a month ago.  When she makes calls, the receiver can hear her, but she can't hear them for 15 seconds.  Thus she gets frustrated friends ("hello? hello?") or they give up and hang up.  After being on the phone for 30 minutes with AT&T, they determined it was the phone itself and recommended returning it to the store we bought it from for an exchange.  When we went to the store, they discovered the water detection button was orange.  But when they brought out a brand new, unissued phone, they discovered that the water detection button on that phone was already orange!  So somehow they had moisture in them when manufactured.  Because we were short on time today, we are going back tomorrow to see how to resolve this. 





Spam report

Here, you can report this due to offensive language, spam or advertisements.

 
Was this review helpful? YesNo

3. L G NEON

13 Nov 2009 by sandra

50%5out of 10

I purchased this phone for my 12 yr old grdaughter, it malfunctioned within 2 weeks,  she stated it was shutting off by itself,  the off button does not even shut it off.   I have had the same problem with A T & T stating that the dot was red/orange and warranty no good due to water damage.   it has never been near water, i informed them that apparently this "DOT" was extremely overlysensitive.   they offered me some phone you can't even hold onto.  I argued with them for 30 min. of course to no avail.  the company needs to stand by this phone or replace as it seems there are a lot of people who are having the same problem.    This phone is now not even useable.





camera
everything else

Spam report

Here, you can report this due to offensive language, spam or advertisements.

 
Was this review helpful? YesNo
1 out of 1 people found this review helpful.

4. ITS AWESOME!!!!...............Until you get it!!!!!!!!!!

11 Nov 2009 by Zdzisiu

36.7%3.7out of 10

I wanted a better phone for once because every phone i got so far Has been breaking!!!!!!!!!!! I decided to take this one cause a couple of my friends had it.... Its horrible!!!!!!!! it turns off by its self!!!!! It freezes plus when i dial it takes like 10 sec. before i hear the other person whose now agrivated because hes been yelling Hello for like 10 secs. now!!!!!!

the phone is also slow. When you click the menu button, it takes forever for it to load!!! its so annoying!!!!!!! I cant listen to my music cause wen i turn it on it restarts or turns off.

Another bummer is that u cant txt with the touch screen :(

I cant send or recieve picture messages either!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


But wait!!! there is a good thing.......................... the camera takes nice pictues :)............BUT I CANT SEND THEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Does anyone know a phone that is good, touch screen and works on t-mobile??? cause if this one lasts for another 8 months (i've had it only for 3 months), that'll be a miricle.





Nice camera :)
everything else

Spam report

Here, you can report this due to offensive language, spam or advertisements.

 
Was this review helpful? YesNo
1 out of 1 people found this review helpful.

5. I too am falling victim to the LG Neon.

3 Nov 2009 by Emily Eck

60%6out of 10

I've had my new phone, LG Neon, for less than a month and it is already malfunctioning. It's delayed when I make a phone calls and most of the time the call doesn't go through. If the call does make it through, the person I'm calling winds up saying hello for a good 10 seconds before I hear them. The software is slow, freezes and best of all... I have coveted this phone like the Holy Grail despite its poor performance and I have spent twenty extra bucks on a plastic case, but the water mark on the INSIDE of the phone UNDERNEATH a battery, cell cover, AND twenty dollar case cover (which all show now signs of dampness) is ORANGE?!?!? That makes no sense! The keyboard is fully functioning which supports there has been no clear water damage to the phone. I had a BlackJack II previously, which went through hell, with a cell phone back as thin as paper without any twenty dollar case covering and not until I literally soaked it in water did the watermark on the inside even partially turn orange. I waited a year for an upgrade to get this? And to find out I'm not the only one? To find out LG and AT&T aren't going to doing anything? It sounds like I need to look for a new provider.





Easy for Texting
Good Camera
Easy UI
Cannot Connect to a Computer
Orange Dot Fraud
Freezes
Slow Software
Battery Life

Spam report

Here, you can report this due to offensive language, spam or advertisements.

 
Was this review helpful? YesNo
1 out of 1 people found this review helpful.

6. Texting Issue

2 Nov 2009 by Anonymous

56.7%5.7out of 10

I've had my phone for about 5 months and i just got text message and i couldnt read what the other person said. when i went to the coversation i was having with that person it looked like i was having conversation with myself! all the other persons texts were gone!





keyboard
size
touch screen
cheap
slow
pictures
cuts off voicemail

Spam report

Here, you can report this due to offensive language, spam or advertisements.

 
Was this review helpful? YesNo
1 out of 1 people found this review helpful.

7. Just open my package and the strip is also bright orange

30 Oct 2009 by nancywho

73.3%7.3out of 10

For the reviewer who said that the strip is orange. Yes it's true. I just got mine today and looked under the battery and there is a dot under the steel. The dot is bright orange. This is the only orange thing i see. WTF. It's really an LG issue if you ask me. The strip is supposed to be white, if it is exposed to water then it should change to orange. This is how I determine if users at my job are dipping their blackberries in water.



This is obvious fraud.





THE UI is easy to learn.
Fraud - the water strip is already orange.

Spam report

Here, you can report this due to offensive language, spam or advertisements.

 
Was this review helpful? YesNo
2 out of 2 people found this review helpful.

8. Good till now!

25 Oct 2009 by Anonymous

63.3%6.3out of 10

Okay, so I bought this phone about 5 months ago and has worked fine until now! The problem is the screen will now not come on when i slide it. So i cannot see what I am texting or do anything unless i slide it closed, and sometimes that screen won't work!  So occasionally i can't even see the screen at all which cause me to not be able to do anything on it. It is very frustrating, and I have no clue if I can even fix this mess! I also have no clue how this happened cause i am usually careful and don't drop it. I have dropped it before but not recently.





Battery Life
Design
Screen messed up


Spam report

Here, you can report this due to offensive language, spam or advertisements.

 
Was this review helpful? YesNo
2 out of 2 people found this review helpful.

9. This Phone Is The Worst ..

13 Oct 2009 by Ty

43.3%4.3out of 10

This is the worst phone I've ever had! Its always freezing up, it turns off by itself constantly, and doesn't work period. It was okay for the first month I had it and now it is horrible. If you think you want this phone even the least bit, DO NOT GET IT !





Size
Qwerty Keyboard
Music Player Volume
Battery Life
Freezes Up
Moves Slow
Cant do anything unless you have it opened
Turns off by itself

Spam report

Here, you can report this due to offensive language, spam or advertisements.

 
Was this review helpful? YesNo
3 out of 4 people found this review helpful.

10. LG Neon water sensor is orange and ATT tech's are not smart.

16 Aug 2009 by Nostrathomas

70%7out of 10

Purchased the Neon 5 weeks ago, up till now phone worked very well, really had no complaints. A gold electrical ribbon must have torn and protruded from the inside in between the top and keyboard portion of the phone, the of course, then stopped working. Hey stuff happens. I thought no problem the phone is under warranty. I contacted AT&T the agreed that it was a malfunction, they then asked me to remove the battery and tell them what color the small round dot under the battery was, I responded with bright orange, then the tech explained that I must have gotten the phone wet and the warranty is null and void. I rebuttedwith there was no way that the phone ever touched water, and it is in perfect condition except for the tour ribbon, he said that perspiration or humidity could have possibly caused the phone to read damaged. 


Well after an hour and a half later and two different supervisors I was directed to the insurance department (lucky I carried ins) and they said it was 50.00. I originally paid 29.00 for the phone.  The phone came the next day and low and behold the dot under the battery WAS BRIGHT ORANGE AS IT IS IN ALL OF THE BLEEPIN' LG NEONS!!!!!!!!!!!ATT put me thru holy heck, and in my opinion, is responsible for insurance fraud.


How many other people have been duped by this insurance wet phone scam!


Don't let AT&T bully you into believing you are responsible for voiding the warrant.


 





Spam report

Here, you can report this due to offensive language, spam or advertisements.

 
Was this review helpful? YesNo
11 out of 16 people found this review helpful.
Post review
Generated for: 0.0214