Motorola W490

User reviews and rating

Good reliable phone for me at least

30 Jun 2009 Annymonous

9 out of 10

I think that this phone is a pretty decent phone. I've had it since December 2007 and it still works fine. It never really froze on me, unlike all the other reviews. Calling and texting works fine. Its other features are pretty good as well. I would recomend this phone, but it really is a personal preference. I mean if you want to just use a phone for basic functions, then this would be a great phone.

Pros

Durability
Call quality
Service reception
Texting

Cons

Slow to turn on

Spam report

Here, you can report this due to offensive language, spam or advertisements.

 

Was this review helpful? YesNo

Buy American

29 Jun 2009 Mass Frustration

4.7 out of 10

  We bought my daughter's W490 for her birthday.  We paid full amount, close or over $200.00.  The charging port broke within 6 months.  We were under warranty so it got replaced.  Silly me, I though I would get a NEW phone as a replacement.  Be advised that there is no such thing once you have had the phone for 15 days.  You actually have 14 days after purchase to return the phone and get your money back, but once that 15th day has arrived, your screwed.  You could have paid $300.00 and on that 15th day it breaks down for any reason,  you would still get a piece of junk refurbished phone as a replacement.   Let me reinterate..You get a piece of CRAP refurbished phone.  I really don't think people know this.  We are talking $200.00 here and in this economy, you most definitely want to get what you paid for.  We did not.  So, phone failed, we get the USED PHONE/REFURBISHED REPLACEMENT and it lasts 7 months and the same problem occurs - a defective charging port.  Well, they tell me that they cannot replace it again as my original phone's 1 yr warranty has run out.  I tell them, give me a supervisor and go on to tell her that I have yet to get a phone from you that has actually lasted a year and I paid $200.00 for it.  Well, she hems and haws and finally agrees to send me ANOTHER PIECE OF CRAP REFURBISHED PHONE.  All the while, I am thinking,....... how long will this one last?  I'll try to remember to write back and tell you. 

  So, I started thinking....What a racket this could be if they are really just selling us refurbished phones for NEW ones!  It is possible.  I mean really, how are we to know?  Now I'm not saying they are, I'm just saying, could this happen?  So I track down the original phone's Manufacturing Number and call Motorola.  I mean, I wanted to see if it was ever repaired and sent out before I bought it.  Well...they Couldn't find it in their system.  How convenient.  I was told by a customer service person at T-Mobile that Motorola would have it on record.  I mean, they have to have a manufacturing number for every phone they have made.  They said they didn't have the number in the system. What can you make of this? 

  Another note, my phone was made in Singapore, need I say more.

  It's up to you if you buy one of these, but I hope my EXPERIENCE has helped you choose wisely.  Good Luck and remember, "The big guy never really cares about the little guy UNTIL YOU QUIT BUYING HIS PRODUCTS!"

 

 

 

 

Spam report

Here, you can report this due to offensive language, spam or advertisements.

 

Was this review helpful? YesNo

bad phone

21 Jun 2009 cc

2.7 out of 10

Everytyme I use  the phone a white screen pops up&it often presses the number 4,&7.idk whats wrong with this pone but it is garbage.the look of the phone is great,but the phone itself is not worth buying.so please dont buy the Motorolla W490.!!!!!!!!!!!

Spam report

Here, you can report this due to offensive language, spam or advertisements.

 

Was this review helpful? YesNo