Sprint soars from last to first place in customer service poll
News iconPublished on: 20 October, 2008 by PhoneArena Team
In the research, the team noted that “Sprint Nextel finally achieved the response time benchmark of answering more than 80% of calls in 30 seconds or less that the prior management team claimed it was delivering years ago,” surpassing it and rising all the way to 91 percent in their research study. Additionally, the research shows that Sprint has improved in regards to the number of times called, and how long it takes to handle a customer service call.
Verizon Wireless came in second with 85 percent, T-Mobile - 44 percent, and AT&T brought up the rear at 33 percent.
source: Sprint Connection
Most Popular Articles
news icon
Most Popular Articles
Most Popular Articles
- UPDATED: Verizon to launch the Samsung Omnia II on December 2
- RIM BlackBerry Pearl 9100 on the rise
- Friday´s News Bits
- Get the T-Mobile Touch Pro2 for Free and receive $100 for your old smartphone
- Amazon cuts Nokia N900 price to $480
- Google phone is alive and real; HTC hot shots carry the Passion/Dragon
- HTC to BREW-up some new phones for Verizon and Sprint in 2010?





Home page
News
Reviews
Phones (all)
Carriers (all)
Forum
Phone filter
Compare
User comments
Post comment