Samsung SGH-T619

User reviews and rating

3 Nov 2008 Anonymous

6.3 out of 10

I also have had problems with the poor signal after a while... on two different Samsung SGH-T619s. The post about the antenna pickups helped me fix one of them. Thanks! I opened up the phone and found that the connection was filthy. I cleaned it with the eraser on the end of a pencil and the phone works again. The problem persists on the other phone, though, even after I opened it up, cleaned the connectors, and put a bit of paper under the pickups to ensure they make good contact with the antenna. For anybody else attempting to open the back of this phone: Unscrew the screws, pinch the black section of the sides to release side tabs that hold the back in place, then lift and push from the end where the charger attaches, sliding the back toward the hinge end. I broke a few of the plastic tabs on the first phone before I figured out how it all fit together. I did a much nicer job with the second phone.

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28 Oct 2008 Anonymous

6.3 out of 10

For those of you having problems with poor signal after a while -- I think the problem is with the two gold contacts on the circuit board that connect to the antenna.  They are on the upper left hand corner of the board if you are viewing it from the back.  They are flexible and supported by two small foam blocks.  Over time, they get pressed down and result in poor contact with the antenna.  There are two ways to fix it:  1) Try to tighten the screws as a previous reviewer mentioned.  This may indirectly force the contacts and antenna back together.  2) take apart the phone and gently pry the contacts back up.  You can also insert a slim piece of non-conductive material between them and the foam blocks for a more permanent fix.

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Solution to our problems...LITIGATION!

23 Aug 2008 Ryan

1.4 out of 10

I too have experienced all the issues stated in this forum regarding the SGH-T619. For those of us that were taken advantage of by T-Mobile & Samsung it is now time that we stand up & make our voices heard. The only way to prevent them from giving you the run around is escalating this to a higher level, litigation. No one within these corporations wants to take responsibility for this defective product, yet they still seek to rob us blind every month with bills for service we cannot even use.

I strongly encourage everyone on this forum to join in & participate in a class action lawsuit against the stated offenders, T-Mobile & Samsung.

Demand Samsung purchase back there defective products, threaten arbitration against T-Mobile who try’s to prevent you from canceling your contract. Even if you lose your case T-Mobile will still need to fork over hundreds just to arrange a third party arbitration settlement case. These company are not holding up there end of our business relationships, don't be afraid to make all terms void and humiliate these companies.

Customer satisfaction is not the business priority of T-Mobile & Samsung. T-Mobile & Samsung will not begin to settle with us until we start to hit them where it hurts, in their pocketbooks!

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1 out of 1 people found this review helpful.