Samsung Gleam

User reviews and rating

“I can’t understand a word you’re saying.”

15 Aug 2008 by A. Duncanson

3.4 out of 10

I bought this phone back in February based on the reviews that I read of it. My Razr was worn out and my contract was up, so I wanted something new and more reliable. When I said new, I didn’t realize I was in for a new phone every month. A week later, I was back at the store getting a new one. The call quality was absolutely abysmal. I could not understand a word anyone was saying, and constantly had the same complaint from people I was trying to talk to. I wrote it off as a lemon and didn’t really think anything more of it. After all, my husband had the same phone and his was fine.

The second phone lasted a little longer, but not much. Long story short: it is now August and I am on my fourth one of these and it is going back this weekend. Even if I yell and over-enunciate all of my words, no one can understand anything I say. It's the same on my end, regardless of whether the caller is on a cell phone or land line. All four phones have had exactly the same problem. Words come through garbled and distorted. I feel like I’m translating everything people say to me (which, although amusing at times, is more annoying than anything). I think every other sentence out of my mouth has become some version of: “I can’t understand a word you’re saying.”

The battery life is pretty terrible, but I’ll admit that I do talk a lot. I have to charge it about every day and a half at best, and I generally use it for 2-5 hrs of talk time a day. With my Razr, I had become accustomed to charging it at least once a day, so that doesn’t bother me nearly as much. It’s sleek, it’s sharp, and it takes tolerable pictures. But call me old fashioned: I’d just like a phone that I can use to talk to people. Imagine that.

PS - It also comes with only about six (awful) ringtones, so be prepared to buy more.

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Micro phone

30 Jul 2008 by ah

4 out of 10

I have exchanged 4 phones. They all have an issue with microphone. Just happen when the caller call, I can hear the caller but the caller can't hear me. Techs at Verizon store never accept this is the phone problem since not too many people complaint about this issue yet.

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28 Jun 2008 by hdc

4.8 out of 10

I have had 4 of these phones in the last 6 months. At least on one of five calls, I can hear the caller but the microphone does not work and the caller cannot hear me. Evidently, this is not an uncommon problem according to the tech support personnel at the phone store. The phone looks great, but this defect is driving me crazy. I am going back to Motorola.

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