Motorola W755

User reviews and rating

User Manual

29 Oct 2008 ES

6 out of 10

User Manual is awful - some instructions are simply wrong. Verizon store and Customer Service suggested that it was Motorola's issue. I told them not to blame someone else; that they sold the phone as part of a package deal and Verizon name is on phone. From my conversations I believe they are aware of the problem but do not care. Too early to comment on phone itself except that I have noticed what others have said - reception not great.

I may return the phone. What a pain in the ass.

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Do NOT buy this phone!

20 Oct 2008 Tom9210

4.7 out of 10

I'm telling you, if you're looking for a new phone you don't want to ignore this. People sometimes pay the price for not listening to reviews. Well I bought this phone the day it came to my local Verizon store, May 23 08 (purely coincidental, didn't know it was a new arrival). As soon as I saw it I knew I had to have it, so I paid the full price and received the $50 rebate. It is stylish, attractive, and user-friendly, but believe me it stops there. Well in a few days I experienced a few problems. I didn't receive calls at all (not dropped them, I never RECEIVED THEM. PERIOD). I quickly realized sound quality of calls was HORRIBLE. At max volume it's terribly distorted, so I have it down to medium volume, which is inconvenient since I'm slightly hard of hearing. A few weeks later, I began experiencing lag when typing text messages. About 20 seconds for my message to pop up when using iTap setting. Nowadays, when the phone doesn't lag, I don't get text messages on average for 20 minutes. Verizon-Verizon texts are okay, but Verizon-U.S. Cellular texts are the ones that are delayed (and not all of my friends' texts are delayed, only certain ones). The Verizon rep told me it was U.S. Cell's fault (which is hard to believe, since I'll get one text from a U.S. Cell friend but won't get one from another U.S. Cell friend...). I tried to take the phone back a few weeks ago to the Verizon-main-hq-whatchamacallit place in the next city from me and the customer service rep didn't even look at my phone, examine it, anything, she told me "there's not a problem with that phone!" and pretty much told me to get out of her face. I wrote a letter to Verizon Customer Service in Texas about a month ago. Did I get a reply? No. I called the warranty factory to get a replacement, well they only send out REFURBISHED phones, which are NOT of "like or comparable quality" as the brochure a Verizon Rep gave me said, because common sense would tell you that a refurbished phone isn't worth full price I paid for the dang paperweight. Well they can't even do that right, they sent me an old, out-of-date POS LG brick of a phone. So I'm stuck with a phone I can't get replaced, and I don't want to pay for a new one. Verizon is full of cheap SOBs that want you out of your face when they have your money. DO NOT DO BUSINESS WITH THEM, AND DEFINITELY DON'T BUY THIS PHONE.

Pros

Style, design, very easy to use, like the MP3 controls on the front screen.

Cons

EVERYTHING except what I mentioned in the "Pros" column.

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18 Oct 2008 Anonymous

5 out of 10

I bought this phone in June, mostly loved it.  Reception could be better.  Easy to use though.  Don't use it for music as I prefer my ipod for that.  I love the purple colour.  Bought a 2nd one in July slate colour for my husband.  He loves his also although the reception is also bad.  Not great battery life on either.  We do not have a land line, so this is our connection totally.  Looking very carefully for the next set of phones, maybe upgrade to blackberry next time since we have no landline.  For the price of these, can't really complain a lot.  Another con is the vibrating, or should I say LACK of vibrating.  Can't feel it vibrate at all, even in the pocket.  Works great for texting though.  Don't really use the camera much.

Pros

great colours great for texting
love the ease of placing it in mute.

Cons

bad battery life and bad reception
Don't like the voice button on the outside. Always hitting it.

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3 out of 3 people found this review helpful.