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Motorola W490 Reviews
41. UGH don't bother
2 Oct 2008 by Kelsey
53.3%5.3out of 10
I first got this phone about 10 months ago for a good deal with my contract extension, it's a nice looking phone and it worked great for awhile, then the keypad froze and I couldnt do anything with it. The one I have now is the replacement phone that Motorola sent me and three months later the stupid thing barely works. I basically have to keep the phone open if I want to use it. If I don't the screen goes white/black when I close and try to reopen it. Or it randomly shuts off or freezes. Very aggrivating. Take your money and choose something else!!!
-great camera
-always had good reception
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42. motorola W490 is TERRIBLE
29 Sep 2008 by mountaindrew66
20%2out of 10
i have never once broken, or had a phone break on me until i have gotten this phone. Three times, in the course of two months, my phone's screen turned white, and was in-active.
Now my keyoad does not work, i just ended my warrenty, and i HIGHLY reccomend NOT getting this phone!!
light
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43. This is the worst phone I have ever had
25 Sep 2008 by Erin Conover
43.3%4.3out of 10
Both my fiance and I have the same phone and we have gone through 7 of them in the past year, well.... 8 of them since the one he has now needs to be sent back also. Both of them have exactly the same problems randomly pushes keys, white screen, shuts off, won't shut off, etc... By some chance my fiance actually got pulled to be able to switch out for a different phone, themultiple exchange program as they call it, its like a lottery and you can only qualify for it every other Monday a month between 3 and 3:25 pm (exaggerating obviously) but that's exactly what it feel like. When they gave him the 3 phones, 2 of them where down grades, one didn't even have a camera, and the other hecouldn't use because it wasn't a flip phone, he'd break the screen quicker then the W490 stops working :-p So he just keeps trading in the same phone. I was fully ready to take whatever phone they offered me when my last one died but I missed the program by 2 DAYS!even though i didn't even have the phone for a week before it just died.Yet t-mobile says they NEVER have problems with these phones. UGH! I am so disgusted with dishonest people, I would feela lot better if they just owned up to the fact that they have problems with them but there's not much they can do. I would even be more willing to upgrade my phone if they where just honest with me. Now I just use my free Nokia that I got when I signed up, sadly it works alot better.
Please DON'T buy this phone its a huge waste of money and time.
Camera, colorsOnly works 90% of the time!
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44. Motorola is horrible
22 Sep 2008 by Tim1236
50%5out of 10
I bought this W490 as a replacement for my Razr V3.
I went through 3 Razrs in 6 months, and the second one they sent me wouldn't even turn on. The screens kept going out and turning white/crashing. The W490 I received I've had for about 8 months now and it just started doing the same thing, it crashes and I can't close it otherwise the screen won't turn on again. People call and if I close the phone to hang up, it doesn't hang up, the call stays active until I turn my phone off, and even then sometimes it won't turn off if I hold in the power button. Motorola phones are horrible from my experience, I have yet to find a good cell phone manufacturer.
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45. I HAD TO KEEP MY FLIP PHONE OPEN CUZ IT KEPT FREEZING!!
19 Sep 2008 by Bsherrod05
46.7%4.7out of 10
This phone sucks! This is my fourth phone in way less than a year and like my second in about 3 or 4 months. I text alot and when i recieve texts the time that they came in is jacked up. For example, I'll recieve a text a 3:12pm but my phone will say that it came at 6:40am! Not to mention the fact that i have to go back and go through all the texts the get the most recent one bcuz they are in sequencial order which means im stuck going thru old texts that i read in order to get a new unread text. Also, i have fast text fingers. Wen im typing, the phone picks up extremely slow so i have to wait for everything to come up on the screen. The picture quality is okay unless u accidently drop the phone, then ur pics end up looking fuzzy and disgusting. The last motorola w490 i had would not stop freezing and crashing. I couldnt even close the phone because if i did, the screen would go white so i had to walk around everywhere with my flip phone open so that it didn't freeze when i needed it for like a month and a half! I had to keep turning the phone on and off to get it to work. Who the hell wants to walk aroud for months with their flip phone open and hanging out of their pocket?! PLEASE DONT WASTE YOUR MONEY!!!
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46. 3rd one in 2 months!!!!!
18 Sep 2008 by dedebrazil
50%5out of 10
At first i loved the phone, for its cool small design of a smaller razor....
BUt then the nightmare started...
Keypad simply stopped working out of nowhere!... called warranty and paid the s&h.... a new phone arrived in a week.... ONE WEEK LOST.... but okay new phone new beggining.... so i thought.... the second after a month also gave me the SAME EXACT keypad PROBLEM! I called warranty again and begged for a better phone... they said it wasnt them it motorola, that if this happens a third time then definatly i'll received a upgraded better phone... bla bla bla... this time THEY PAID for s&h and another week lost..... So many people with the same phone problem... and its still not recalled!!?... Welll i don't know how long this third one is gonna last, but i'm actually hoping it does strike out on the third time, so i can finally get a phone without all these problems!
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47. Do NOT buy this phone!!
4 Sep 2008 by Kim1213
33.3%3.3out of 10
I first upgraded to my W490 in February. The phone was absolutely perfect until about June when the screen started delaying and finally the screen wouldn't come on at all when I opened the phone. The screen would be either all white, all black, or white with lines. I couldn't even turn it off. To turn it off I had to remove the battery. The screen would be fine after I turned it back on as long as I didn't close the phone. I called T-Mobile in June and they charged me for shipping and handling to send me a refurbished phone. I thought my troubles were over until last month when it happened again. I called T-Mobile and had a LONG not-so-nice discussion with the supervisor. I was informed that the warranty was with Motorola, not T-Mobile, and they could only offer me what Motorola allowed them to. I was also told by a T-Mobile representative that this particular model has NOT been recalled (even though it should). So, again I paid the $10 shipping and handling for ANOTHER refurbished phone. I was going to wait and see if this one messes up the same way before I took any further action, but now I see that many people are having the same issues. I am going to send a strongly worded letter to the corporate headquaters of both T-Mobile and Motorola. If I do not receive a response, I will go to my local news station. When I have accomplished something, I will let everyone know.
It's pretty.Everything else.
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48. PLUSES AND MINUSES
20 Aug 2008 by Lindsey
48%4.8out of 10
PLUSES: it has a long battery life!! i txt like a maniac and the battery lasts for about two days (my mom has the same phone and doesn't txt so hers lasts for about five days) the inbox and outbox together hold about 500 messages.
MINUSES:
When texting if you are a fast texter the phone is slower than you with showing what you have written so sometimes i end up waiting for everything to show up. The speaker phone doesnt work very well the person on the other end cant hear what you are saying!! It also sometimes freezes up on me if there are too many texts coming in at once. recently my camera has gotten messed up too where i go to look at my pictures and the whole phone completely shuts its self off!! kinda annoying!
Overall im satisfied w/ it. but really wanting a samsung blast instead!
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49. I like this phone.
15 Aug 2008 by Zee
90%9out of 10
This phone is pretty good, much better than my previous experiences. I've had a SLVR before, it broke and before it broke the sound quality was inconsistent. The W490 is loud and clear every time i talk on the phone. I have two complaints and they are about the texting, specifically the delete button. One is its placement close to the send button (this is when texting,I don't mean the green send button). I have accidentally pushed send before I was ready to send the text a number of times in my time with the phone. Maybe a menu to switch the placement of the send button? Switch it to the left instead of right? My Last of two complaints, is that the delete button is a little slow in response. Don't know what's that about. Other than that, this is a quality Motorola, not as durable as Nokia, of course but still a neat toy to have.
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50. A Good Phone
14 Aug 2008 by Rob
80%8out of 10
I've had this phone for just 1 week now and have put it through all of its paces. It works great. Used the Bluetooth to link with my computer and it is wonderful. I like the sleek and solid design. Bought it through T-Mobile my carrier. Have taken pictures, played MP3 files, downloaded my own ringtones and even the voice dial feature is good. All with no problems. The only thing I find lacking that my V195 was able to do - was to change the background color scheme. But I can live with that. Have yet to load my 2GB Micro SD card. Moto says to use Sandisk brand. Which I have ordered. This is a solid phone which good features. I do not use my phone for web browsing. Also, when I contacted Moto about an headset adapter for my 3.5mm head phones - they graciously sent me one at no cost.
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Based on 111 opinions