Average User Rating

Design: 7.4; 74.15385%
Features: 7.4; 73.84615%
Performance: 1; 10%

Good

7.5

out of 10

Based on 65 opinions

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41. It does not look impressed!

16 Nov 2007 by JJ

78%7.8out of 10

Just got the phone a couple days ago and I'm okay but not pleased as expected. Have not got the time to test all the features but a few complainings are: the shell design looks kind of low level, the 20 seconds black screen is annoyed. I've customized the timeout minute but the max backlight time is 20 seconds so that it will still turn to black every 20 seconds. Plus the display screen and the camera screen are getting dirty FAIRLY easily. By the way I'm having the purple one. If you are not picky for a great looking phone like me, it values for the money with a solid feature set.

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42.

14 Nov 2007 by razzo

94%9.4out of 10

I just got the w490 the day it came out at a T-Mobile store in NYC.
Comparing it to others it was alongside it had every feature, point for point of the RAZR/RIZR/KRZR that I would ever condier useful and was $49 as an upgrade as compare to $100-$150 of the others.

I don't know what that one poster is talking about this phone bieing too big?? Are you nuts? It's smaller in dimensions than any of the RAZR or its offspring...sometimes I actually freak out that I lost it 'cause I can't even feel it in my pocket!

Alost everything in the phone is cutomizable (including the screen timeout length lol!!!)

..and the battery last forever!

One complaint I have is that the txt preview options only allow you to view the message list by 'name' or 'subject', so you can either see a list of names, or a list of broken sentences, but whichever you choose you still have to open the message to be sure what's from who...kind of annoying since my crappy 2-yo Samsung gave a concise preview of the caller and message.

Another gripe is that the descibed 'Self Portrait" feature, which is supposed to activate when you hit the camera key with the flip closed, does not seem to work.
Anyone else having this problem?

If they can update the software to fix the txt preview and sort out the self-portrait feature....I'd have nothing basd to say about this phone.

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43. display timeout

11 Nov 2007 by Ed

82%8.2out of 10

For all those complaining about 20 sec display timeout go to Settings > Initial Setup > Display Timeout. There you can increase the timeout. And for the future ... RTFM before posting stupid things.

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44. Not Happy!

8 Nov 2007 by Lynn

42%4.2out of 10

I upgraded to this phone and am very disappointed. The display times out in 20 seconds and the keys are so stiff. While you're trying to connect to the web the screen goes black. you have to keep hitting a key to keep the display on. Don't like it..plus it quite big..my last samsung was much smaller. The only plus is it has good quality sound.
I still would not have got this phone if I knew about the display. Also I don't get a good signal but I guess that's Tmobile.

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45. I love the phone so far...

7 Nov 2007 by Julie

98%9.8out of 10

No phone is perfect, I do wished the back light stayed on longer, then again I wished phones didnt break...If I had my way, I'd design the perfect phone with a coffee pot and a port-o-potty. So besides the fact that it is not perfect... I love the phone...This has been such a fun phone for me, I love the 2G chip I put in it, I had to buy an mp3 converter for my music, but that was easy to figure out, then I had a usb cable that fit the phone, it was the one from my sons PSP, I plugged in the phone into the computer and information came up for down loading the proper software for the phone. Now when I plug in my phone to my PC, a file comes up just like my flash drive with 3 folders in it, Music, Photos and Video, I just drag and drop my music in the music file, photos in the photo file (havent done video yet) and wa-laa, its that easy, all the music and photos are now on my phone, I can use the music as my Ring Tones, As my Alarm music, which by the way plays the whole song before it goes int snooz mode. I dont have to buy Megatones or HiFi ringers anymore. I love that part, I think the keys are really user friendly (lots of keys to program to do what you want them to do). I can use my downloaded pictures as the pic that comes up when people call.
The signal is great where I live, the Color is much better in real life than in the photos on the internet. Its very metalic and I normally dont like purple, but its awesome. I think for the money, its the best phone I've purchssed so far. I hope this one lasts..

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46. help xfer music to sd card for phone

6 Nov 2007 by Evet

66%6.6out of 10

hi i dont know how to do this. my friend or so i heard that i can put music on my w490 how?! i have bought a sd micro memory card. so now what? please help me..

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47. this or that?

5 Nov 2007 by addson

74%7.4out of 10

im going to get it as an upgrade this friday im thinking about this or the razr that is 10 bucks more. which should i get?

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48.

4 Nov 2007 by motouser

90%9out of 10

it's a step up from the krzr. It's much more stable and has less freezing and white screen errors like the krzr. The W490 and the krzr are practically the same phone except for the fact that the krzr has a glass housing and the W490 is more black plastic, but other than that...the battery life is excellent.

The only thing I'm not too fond if is that since I like to mod my moto phones, the W490 isn't recognized by most modding software and even with the proper drivers, the applications either freeze or don't recognize the phone, probably because it's still too new

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49. hmmmm

3 Nov 2007 by Me

94%9.4out of 10

Many features on this phone I love. I love the sound and I have really sensitive hearing, so this is a winner in this dept. I'm figuring out it's particular texting style, can't say that I love it but I suppose I'll get used to it.

One thing I hate...the front screen does not indicate that that you have a missed call or text message after a few seconds. I have to keep hitting the side buttons...grrrrrrr.

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50. Don't Do It!!!

2 Nov 2007 by Jennifer

32%3.2out of 10

It's a BIG phone...isn't small enough to fit in pocket comfortably. Plus when you try to access the internet the screen goes black after 20 seconds. The timeout delay stinks. Text messaging is difficult because the keys are stiff...maybe that will get better...I'm not a happy camper!!

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