- Home
- ›
- Motorola phones
- ›
- Motorola W490 Reviews
Motorola W490 Reviews
21. Add me to the list!
16 Apr 2009 by Savannah
20%2out of 10
Please save yourself the aggravation and DON'T get this phone. I have had this phone over a year now and I am on my 5th or 6th replacement right now. I have had the same problems that others have posted...Let's see the first time it was the screen, it wouldn't recognize when it was being opened and closed, the next time I got the lovely 444444444 constantly and key pad stopped responding...they sent me one that just lagged ( right out of the box no less!!) so bad it was unuseable...Then it was another but this time it was stuck on 88888888888888....The last time it was the usb port...All of a sudden it wouldn't charge and couldn't use a headset...Now tonight I am on the phone and phone was closed of course...It drops the call, I go to call back and surprise! Yes you have guessed it, no working keypad...Sure it lights up but unless I want to use it as a flashlight it serves no other purpose. Not to mention that on every replacement phone I have received that the battery door doesn't fit properly on one side so it's always partly opened- tmobile doesn't stock those parts and makes you feel like an idiot that isn't properly putting it on right...as if you need special training to snap a battery door on!...Motorola sent me a replacement back but that didn't fit either. I just decided to pick my battles and keep it with the gap in the back. Tmobile has been decent I suppose, and luckily ( if it wasn't unlucky in the 1st place for it to happen) this phone seems to break right before the 90 days for replacement warranty is up but what is the point if I keep on getting another crappy phone? I wish they would be honest with everyone and admit this phone sucks, these are known issues if a majority of people have the same exact ones- and maybe offer a comparable phone for a replacement. At least they waived the shipped on it for me this time. It's just an inconvenience to be without a phone until the new one arrives, only to not know when that one is going to decide to break!! Buyer beware!!
Never fails to break at the worst times ( right before weekend and holiday weekends)
I haven't seem to have gotten one that worked more than 2 months straight!!
Spam reportHere, you can report this due to offensive language, spam or advertisements.
22. Big Disappointment!
15 Mar 2009 by Anonymous
56.7%5.7out of 10
I had this phone for a little over a year, and ended up breaking it. Since I had no problems with it before the physical damage, I decided to purchase another one.
Big mistake.
I've had the new phone for less than two months, and the other day, it decided to shut off while I was on the line. I figured the signal was dropped, so I tried to call back, but the keypad wouldn't respond. I had to take the battery out just to shut the phone off, and when I turned it back on, the screen turned white and the phone started dialing 444-44444-44444. Again, I had to remove the battery and replace it to turn it off and back on. Eventually, I did manage to get it working, but it's been two days since the incident, and I'm having the following problems:
- Dials random numbers (ex: #444#444443, 8888888888888888...)
- The volume adjusts itself. My phone is ALWAYS on vibrate, but after turning it phone on, it's automatically set at level 4. IF I'm lucky enough to have the keys are responding, I'm able to set it back to vibrate, but it goes back to 4 immediately after, and continues to increase until it reaches the maximum volume.
- The backlight goes out when the phone is not in use and will not turn back on unless I shut and reopen the phone (again, because the keypad doesn't respond)
- Immediately after the phone is turned on, it sounds like numbers are being dialed (almost like it's going haywire), and sure enough, the infamous 4444444444... or 8888888883 is being dialed on its own.
- I can't view or send text messages.
- If I receive a phone call, I am not aware of it because the constant dialing of 444444444 hangs up before I'm even notified of the call.
At first I thought I had done something wrong, but after reading these posts, I realized that I'm not the only person having similar problems. I will be giving T-Mobile a call when customer service opens at 6 a.m. -_-
Spam reportHere, you can report this due to offensive language, spam or advertisements.
23. This phone is horrible
4 Mar 2009 by Alice
10%1out of 10
Purchased from T-Mobile. Had two replacement phones for the same reason, the usb plug for the charger keeps breaking. Its not attached well at all. I thank goodness purchased the insurance when I bought the original phone but after so many replacements they will surely cancel my insurance. I have about 6 more months ont he contract until I can get another phone. I will look for better model.
Spam reportHere, you can report this due to offensive language, spam or advertisements.
24. Horrible Phone!
28 Feb 2009 by Nisim
46.7%4.7out of 10
I got this phone from t-mobile (bubble gum pink) and since September I have had to replace it three times. All the times my phones screen kept on turning white and then it would dial numbers by itself and wouldn't let me call anyone. It's favorite number to dial was the number 8 constantly, and used to dial people while my phone was closed. I lost all my pictures on the phone (mostly newborn pictures of my daughter from the hospital, which really made me angry). So with phone number 4 I make sure not to bump it even slightly in fear that I will have to pay more money to replace it. Overall value of this phone is terrible and it shouldn't even be on the market. Do not get this phone, I am stuck with it for the rest of the year unless I want to pay $300 for a new phone.
Nice look, slim in size.Crappy phone, breaks all the time, dials numbers without me wanting it to. HATE IT!
Spam reportHere, you can report this due to offensive language, spam or advertisements.
25. I hate this phone
28 Feb 2009 by Nilly
40%4out of 10
I got this phone in June 08 the green one.. I regret getting. I had to return it once and get a brand new one becasue my screen was white and it still gets white at time. Sometimes when I put music on it doesnt even show. I have a memory card and I had to take it out because it kept on saying inserted removed and it kept my backlight on. If yer a fast texter llike me the phone iss so delayed id be done and it will still be typing. Pictures are okay outside their the clearest. I wouldnt recomend this phone and I cnt wait to get a new one.
Spam reportHere, you can report this due to offensive language, spam or advertisements.
26. Terrible Phone - Not Worth It
23 Feb 2009 by Jen Jones
50%5out of 10
I've had this model of phone for a around a year and have had to replace it no less than three times. It functions wonderfully at first - good sound, nice display, etc... Usually a couple of months later, the keypad goes haywire; it begins entering repeated random numbers (ex: 4444444#44444#4444), changing the volume and ring style without being touched and won't respond. Removing and replacing the battery doesn't help. I've had the same problem with all three phones (company won't replace it with a different model due to the time frame), and the first phone had an additional problem of the display screen going white every time you opened the phone - it had to be opened until the display showed up, then left open.
small, lightweightmalfunctions regularly
Spam reportHere, you can report this due to offensive language, spam or advertisements.
27. This is a NO NO NO phone!
13 Feb 2009 by bob jelly
20%2out of 10
This phone is honestly terrible! please DON'T waste your money on it. My 2 year plan was up and time to get new phones and my family all got these phones and 3 out of 5 are broken already! and we have only had them for 5 months! THIS PHONE SUCKS!! DONT BUY IT!
NOTHING!!
EVERYTHING!
-white screen
-always have to keep it open
-slow
-horrible phone for texting cause the letters and numbers where off.
Spam reportHere, you can report this due to offensive language, spam or advertisements.
28. F* up phone W490
8 Jan 2009 by Latasha Staton
23.3%2.3out of 10
I had the purple W490 since July 08 and the phone has been giving me so many damn problems. For instance, my screen would turn black, the keypad will automatically input the number 8888888 continually I can't make andy calls and I can't even access any of my features this phone is totally the worst POS that I have ever brought. I have had replacements in the past for this phone but they all end up the same Why should I have to pay for a replacement device when I have insurance which I still have to pay $40 each time that is total bullshit I even had them send me another phone through my warranty for free but I still was having major problems so I do not recommend this phone to anyone it really sucks
It has a great mp3 player,camera,and text messagingIt freezes, slow with the internet
Spam reportHere, you can report this due to offensive language, spam or advertisements.
29. Terrible!
31 Dec 2008 by Anonymous
46.7%4.7out of 10
This phone does what you want it to do .. which is call, but as for the other features, they SUCK!!! If you are texting and are trying to type a word with 8 characters or more, be prepared to wait! Phone is slow and at times, the text messaging doesn't work, even with full service .. (that's what I am going through right now), the cam takes OKAY pictures, not great, As stated in an earlier review, buttons are sort of small, so people with big hands/fingers should try another phone.
When it calls someone though, it is very clear, but I mainly got the phone for the features .. but unfortunately, they hardly work.
Good Sound QualityStops Text Messaging Randomly
Slow When Typing Texts
Phone Can Be Slow At Times
Spam reportHere, you can report this due to offensive language, spam or advertisements.
30. THIS IS WILL LAST
23 Dec 2008 by UNKOWN
90%9out of 10
I got this phone from my brother who got it from his friend. His friend had for a year before i have had it for the last 7 months. This phone has been through everything. I have ran it over numerous times, when my brothers friend had it they dropped in the water from the flood we had and didn't find it for 2 hours, and when they did find it, it was still on and still working. This is one freaking phone that will not give up. The memory is easy to use, if you want to put music on it just put it in the phone then take it back out that way the phone could format it, then put it in the adapter, when it comes up on your pc got to the memory card then click Mobile, and then click on i believe it is like music or audio.
Really Good PhoneNONE
Spam reportHere, you can report this due to offensive language, spam or advertisements.
Home page
News
Reviews
Phones (all)
Carriers (all)
Forum
Phone filter
Compare
Average User Rating
Based on 111 opinions