Motorola W490

User reviews and rating

full time job

4 Oct 2008 by Stevens

4.7 out of 10

Between T-Mobile, Motorola and the W490 I feel like I have taken on a new full time job. I am on my 4th 490. On two, the backs did not fit. On two the keys got stuck and dialled 88888888888 until I took out the battery. T-Mobile is of no help: their customer service department, which used to be so great, now is manned by half=trained people, very chirpy, who have no powerand read their lines from a book. I must now call Motorola to get a new back for my new 490 because a back is considered an accessory and not under warranty. I feel like I work for T-Mobile, doing all the calling running around to store, to UPS,etc. that I assumed I was paying them to do. Keeping this phone going is a full time job!

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UGH don't bother

2 Oct 2008 by Kelsey

5.3 out of 10

I first got this phone about 10 months ago for a good deal with my contract extension, it's a nice looking phone and it worked great for awhile, then the keypad froze and I couldnt do anything with it. The one I have now is the replacement phone that Motorola sent me and three months later the stupid thing barely works. I basically have to keep the phone open if I want to use it. If I don't the screen goes white/black when I close and try to reopen it. Or it randomly shuts off or freezes. Very aggrivating. Take your money and choose something else!!!

Pros

-great camera
-always had good reception

Cons

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motorola W490 is TERRIBLE

30 Sep 2008 by mountaindrew66

2 out of 10

i have never once broken, or had a phone break on me until i have gotten this phone. Three times, in the course of two months, my phone's screen turned white, and was in-active.

Now my keyoad does not work, i just ended my warrenty, and i HIGHLY reccomend NOT getting this phone!!

Pros

light

Cons

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