Motorola W490 Motorola logo

Motorola W490

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Published:
2 Oct 2007
Market Status:
Released
US carrier availability:
T-Mobile - Available
    (Since Oct 2007 )
Links:
Motorola W490 Official Page
Motorola W490 Manual
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Description:

Motorola W490 is a quad-band GSM/EDGE with 1.3-megapixel camera and two color displays. It features Bluetooth and has microSD slot for memory expansion.

User rating
Average
6.4
out of 10
based on 111 reviews
Motorola W490 specifications Show Missing Features

Motorola W490 specifications

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User reviews and rating

An over-rated pice of Junk

13 Sep 2009 Larry Greenstein

3.7 out of 10

I "upgraded " my phone with a new 2 year commitment back in February 2008, thinking I was getting the best of phones, a Motorola, even though it wasn't quite what was top-of -the-line which was the Motorola Razr. I instead as advised to get the W490, which had somewhat higher battery capacity of 48 hours as opposed to the Razr's 35 or so hours. Expecting to have the so-called "Cadillac" of cell phones, it turned out I had the Yugo of cell phones. With 2 phones for 2 lines, mine was the first to fail. One day, after charging the phone, I went to dial a friend and instead the phones keypad went nuts, putting in random numbers steadily across the screen, which shortly devolved later to include random letters as well. I had the phone replaced and since that time the replacement has performed well, up to today, but based on what I'm hearing, who know how long that will hold up. As for the other line, about 2 months after buying it, it was subject to a power failurew, and the battery would only hold power for 6 hours after which the "battery Low" warning would come on. I managed, after begging, to get a battery (T-mobile assumes that only the phone body itself needs needs replacement even though it was clearly a total phone power problem. They replaced it as it was still under warranty. A while later, problems with bad reception and power drainage occurred even with low usage (6 calls within  a 24 hour period0 but didn;t warrant warrant warranty replacement. Finally, after the warranty expired, the phone's display had blackouts, and a crazy vertical striped screen and then no way to access the screen.I called t-mobile who told me they couldn't do anything because of the warranty expiration. I am going to call Motorola and demand a replacement. From what I read, Motorola should replace these phones with a better one, NO QUESTIONS ASKED !!!











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2 out of 2 people found this review helpful.

motorola w490

30 Aug 2009 winky

3.7 out of 10

This phone is terrible.. the screen turns white everytime i open it..and i have to restart my phone to use it.. it turns white everytime.....terible phone....dont take this phone ever again......and dont waste money behind this....






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Could be a great phone! Phantom dialing has taken over!

14 Aug 2009 denaligirl2005

5.7 out of 10

I have has this phone for 14 months now. For the first year it was a great phone. I love the design, and arrangment. Things seem to be where they should be and i found it easy to use and learn on. My major issue with this phone is that it keeps doing this phantom dialing of the number 8 key, sometimes the * key. around 10 months it first started doing this and happened few and far between working GREAT! Now after 14 months it will not stop doing this. I turned it on this morning and it will not stop dialing the number 8. I went to T-Mobile who told me that my warranty expired 2 months ago and so i would have to buy a new phone. WTF! The woman at the store mentioned that she sees this issue alot with Motorola phones especially this model. She also said that she sees people who have had these phones for years with no problems, so it is possible that you will get lucky and not buy one of the many lemons out there!


I have had 2 other Motorola phones and loved them, having none of these problems. If you are looking for a new phone that will last you, don't buy this one! I am sad to see this phone go, it has been a favorite. 





design
easy to use
large memory for text
phantom dialing took over
cant use it after 14 months
t mobile reported this happens frequently with this brand.


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