LG VX8350 Review

LG VX8350 Review

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Published on: 28 September, 2007 by PhoneArena Team

LG VX8350 Review

It is unfortunate when a new phone does not live up to the previous model that came before it, but this is the case with the VX8350, where the physical design changes are outweighed by negative aspects of the device. There are several key areas that concern us about the VX8350. The first being the poorly designed hinge that flexes whenever the smallest amount of force is placed upon it. This makes us feel that the hinge will not hold up over time with everyday use. The second area of concern is the Reception and Call Quality.

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11.
problems galore
I have had the LG 8350 for 5 months. My first phone broke at the hinge after 3 months. The replacement broke, in the same spot, after only 2 months. This is the 6th phone I have had in 12 years of cellular service. I am not hard or abusive with phones. This phone has cheap, weak hinges. The battery life is also very poor. With the new phone I get crackling occasionally. Compared to the 8300 I previously had, this phone is a piece of trash.
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21.
I agree with this comment. The right hinge on mine broke 3 months after I bought it, and I am very easy on my phone. Verizon replaced it, after a lot of contentious discussion. Now, 4 months later the replacement broke. I am not going to replace it with this same phone. I am very frustrated.
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26.
Hinge is faulty, mine "also" broke in less than 3 months of ownership. I am hoping for some 'warranty' on this so I don't have to "buy" a new one!
Reply to this comment This comment is posted in response to #21 ( Show )
Reply to Martha Morrison Hide 2 replies to this comment
+1
12.
Hinge issue
I am so glad to see that I am not the only person with a problem with the hinge. My 1st LG 8350 broke on the right hinge (Facing) after two months of normal use, and the store replaced it cheerfully. My 2nd LG 8350 broke in the same EXACT place 2 months later ( so I have had an 8350 a total of 4 months,) only this time the Verizon store was combative at best. They said that no one else had experienced this problem with the hinge and that I must have done something to it. After MUCH heated conversation, they agreed to replace it without the $50 fee they were going to charge me and proceeded to tell me there is no known problem with this phone and that they would never replace it again. Lucky, the nice lady at the 1-800 number was more helpful and told me to call her if I had an issue again. I have taken pictures of the broken phone as proof for the next time this occurs-which is likely to happen. I am also not hard or abusive on my phones and even had a silicone cover on the phone just in case...to no avail. Please post if you have had a similiar problem.
+1
19.
Same problem. The hinge broke on the right side of the phone (facing front). I didn't drop the phone, only took it out of my pocket to see that there is a chunk missing out of the hinge. Could you post the picture?

Going to the Verizon store to see what happens tomorrow...
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20.
Same problem at right hinge. I think it's because of the stress from opening phone with left hand.Very thin plastic.
Reply to this comment This comment is posted in response to #19 ( Show )
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22.
Mine also broke on the right hinge. I took it out of my pocket this morning and it was stiff to open. I examined it and a chunk was missing from the right side. We'll see what Verizon will do......
Reply to this comment This comment is posted in response to #20 ( Show )
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30.
I had the similar problem…the first time right hinge broke within 3 months and now around 9 months later the replaced phone had the same problem…right hinge broke…I can say that I didn’t apply any force or dropped the phone. Fist time I was able to get free replacement, but I don’t know what will happen this time…can we apply customer rights…can we take some legal action??
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Reply to Wendy Hide 4 replies to this comment
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13.
Have had this phone about 7 months. Several concerns. (Note: I basically use it as a phone, only occasionally for pix, not for music, not for emails, or online anything. So, from me this phone gets really minimal daily wear/tear use.)

1) Dumb that it doesn't have a flash if it's intended for picture-taking.
2) Outside buttons get pushed accidentally all the time just from slight movement within the confines of my purse or pocket. I don't even use these things except to check the date/time/and to see if there are any messages or missed calls without having to flip open.
3) Lately, last couple weeks, I've noticed the phone just shuts itself off! It's done this about 4 times, inexplicably. It is not the battery. I've cleaned the connection points. I have tried all manner of combinations of button pushing from the outside and cannot make it shut off that way. I can find no explanation on-line for this anomally which others have also had with this and with previous models.
4) Two-handed flip is awkward; should be able to do one-handed.
5) The manual for the thing is extremely cheap! Teeny-tiny print on teeny-tiny, flimsy pages. Come on!
6) The $40 bluetooth is a waste. No one can hear me when I use that thing.

I will read a lot more reviews before buying my next phone.
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14.
I have dropped my LG VX8350 phone in water. It does not turn on, is it possible to retreive my contacts?
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16.
My wife and I both purchased LG VX8350 phones about 1 1/2 years ago. I have had nothing but problems with the phone I have. It shuts off for no apparent reason. I have read above that others are having this same problem. The first phone I had, my wife took to the local office to have them look at the problem, and they gave her a brand new phone. That was all well and good and it worked fine for a little while. Then all of a sudden, guess what? Yep, it started shutting off on its own as well. Now the phone that my wife has, is beginning to do the same thing. It is really frustrating when you have to turn your phone off and on 4-5 times a day, not to mention missing phone calls and text messages due to it being off and me not knowing it. My wife went back to the local cell phone store today, and they tell her that they will give her a refurbished phone in place of the one we have. In my opinion that is like trading in a 87 chevy cavalier for a 08 chevy cavalier. I think they know this phone is junk and there is not much they can (or will) do about it. I have to give them a thumbs down for this particular phone. I am eligible for an upgrade at the end of August, so I will just sit it out and wait until upgrade time with a phone that shuts off several times a day.

By the way, the local cell store here was told to keep their refurbished phone!!!

Anyone thinking of getting the LG VX8350 I would highly recommend staying away from it, at least from what experiences I have been through.
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17.
My 8350 shuts off when I close the flip, often 7/10 times. Not sure if closing the phone actually presses the power button off or if there is another issue. Will try another one as I like the phone otherwise.
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Reply to Shawn M Hide 1 replies to this comment
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18.
Just got my 8350 - does anyone know a way to keep the outside LED display light on all the time?
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23.
This phone is fantastic. I can go a week before charging. Some of the reviews for this phone were that people thought it felt cheap and was hard to open with one hand. I have to disagree. It is a lighter weight phone but does not feel cheap. I have had no problem opening with one hand. The battery life is amazing. I guess those people never have a motorola phone, because the battery life is terrible and there are always problems. I am very happy with the lg8350 and would recommend to anyone.
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24.
My husband and I both got one of these phones in December 2007. In March, the hinge broke on mine. I've been limping along with it because I didn't buy the insurance. But today, my husband tells me that his broke too! So, we're going to go down to Verizon and see if we can get them to replace the phones. We've heard of other people having similar problems with this phone, so hopefully they will honor us as customers for the past 6 years!
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25.
I am on my 3rd LG VX8350 - first purchased in Feb 2008 - first one had defective speaker phone, replaced on day 2 with a brand new one, then I noticed it would randomly turn off after a call, usually only 1-2 times a week, but it's bad when I go hours wondering why my phone hasn't rang, then I check and it's off, I turn it on and I have voice mails and text messages, replaced about 2 weeks ago, new phone has now shut off at least twice in about 2 weeks. I guess it's time for phone #4? I LOVE LG, and only have had LG with Verizon, but I hope they will let me pay and upgrade to a better phone, I am tired of this.
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27.
i have just receive a vx8350 from my aunt. and i am from the philippines. where do you put the sim card?
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28.
Verizon phones do not ue SIM cards.
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  Total: 30 post(s)
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