HTC TyTN Reviews

11. Incredible Device

16 Nov 2006 by PhoneMan2006

100%10out of 10

First of all, the updates do not come from HTC. They would be "software" updates, which would come from Windows Mobile. And they have those updates. Secondly, who really opens emails through the outbox? I dont unless I'm resending them and then I dont even open them up. Yes the touch screen needs tweaking every now and then, and the data calls may drop when going from carrier to carrier. But as far as that goes, you shouldnt be accessing data while moving, unless your being driven. And even then, who can complain. Since when have you been able to access internet and email and voicecalling at broadband speeds on a phone? Be happy with the advance in technology. We're getting further and further with technology and creeping up on Japan's heels. Cingular has really done a wonderful job with this device and once again proves why they are the nation's leader in wireless service; data being at the forefront. Enjoy this device, it's full of wonderful features. My favorite of which would have to be all of it.

Spam report

Here, you can report this due to offensive language, spam or advertisements.

 

Was this review helpful? YesNo

12. Great phone, use it worldwide, but still full of bugs and bad support.

25 Sep 2006 by Len

64%6.4out of 10

This phone is great for worldwide use (Japan/S.Korea's UMTS-2100 Network, Europe, USA, etc.), but it's expensive and it's LOADED WITH BUGS. If it's worth spending this much money to have this capability, then I would suggest that it's a great choice; in fact, at the moment, it's really the only choice.

However, HTC's support is shockingly bad. For example, I had no response to very detailed e-mails detailing the specific software-related problems with this phone requesting solutions. I was glad to get an actual representative on the phone, but he was not well-versed with this particular phone. Plus there's also no good repair network in place that their support representatives are aware of, and their answer to the software bugs is to send the phone back to your wireless carrier for repair... Keep in mind, this phone is branded under HTC's name and is meant to be sold as an unlocked phone, not supported by your own wireless carrier. It certainly appears that HTC is ill-prepared for selling phones under their own brand name, because they're still expecting people to try sending the phone back to their own wireless carriers for repair, even when their own wireless carriers doesn't sell it!

Bugs with this phone include, but are not limited to:

1. Data calls cannot be reestablished if you go from roaming to home network, and the only way to fix is either turn it off and then back on, or enable flight mode and disable it again. This is especially bothersome in Southern California where Cingular users can still roam on T-Mobile's network, so if it jumps onto a T-Mobile tower and establishes a data call, as soon as it jumps back to Cingular it wont' be able to reestablish the connection. You'll just get a cryptic error message that states that it "Cannot connect to the network for an unknown reason". So if you use the "Direct Push" feature, you better look at your phone OFTEN, becuase the odds are that it lost the data call because it might have temporarily hopped onto a tower and was briefly "roaming", then switched back to your non-roaming tower only to not be able to reestablish the data connection. This doesn't seem to happen when switching from one roaming network to another (like SingTel to M1, etc., in Singapore), but it will happen when switching from your homem network to a roaming network and then back. It's a nightmare when I'm home because I live in Southern California (Los Angeles) and I use Cingular. But it works fine when I'm roaming elsewhere in the world.

2. The alignment on the touchscreen always becomes off and it must be re-aligned (read other forums -- VERY popular problem with this phone).

3. Try opening an e-mail in the Outbox (which hasn't been sent yet), then close it. If that message happens to have been sent while you had it opened, you will not be able to close it again until you fully power down the phone and then turn it back on.

4. There is no way to manually select or view a GSM Network code number in the network selection settings. This is especially frustrating if you are in Southern California for the reasons mentioned above.

There are various other software issues that I experience with the device, but they're less common than the above. And these are all software issues that HTC is not adequately releasing updates for.

Otherwise, putting these issues aside, the phone is very good for international roaming, as it's really the only device out there that lets you use the same phone and SIM card in Japan, Europe and the USA on a UMTS network.

Spam report

Here, you can report this due to offensive language, spam or advertisements.

 

Was this review helpful? YesNo

0 out of 1 people found this review helpful.