1 of 3 iPhone 3G customers switched, half from VZW

1 of 3 iPhone 3G customers switched, half from VZW

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Published on: 06 October, 2008 by PhoneArena Team

1 of 3 iPhone 3G customers switched, half from VZW

Apparently passing on the iPhone may be affecting Verizon more than they thought, and that the Instinct might be an iPhone killer afterall. A study by NPD Group found that nearly a third of AT&T's iPhone 3G customers came from other carriers, and in a further breakdown they go on to reveal that nearly half of those customers came from Verizon. T-Mobile customers accounted for 24% and Sprint just 19% of the defectors; the two combined were less than VZW lost by itself. The numbers may be surprising on the surface, but Verizon's notorious nickle and diming, continued lock down on hardware and software and empty promises of an open network look to be finally catching up with them. The customers have spoken, but will they be heard?

Apple iPhone 3G ranked as the best selling smartphone model, followed by the BlackBerry Curve and Pearl, and the Palm Centro.

source: NPD Group via Gizmodo


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1.
yea i left vzw too i just could not stay with them they &^$% ***
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6.
When I was asked why I was leaving Verizon I told them because of the iPhone 3G, the CS rep tried to entice me with a Voyager and the Dare, neither which I was interested. Wanted a smartphone, not a dumbphone with a touchscreen.
Reply to this comment
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9.
Hows the service. I heard iphone has poor 3g (even with coverage) and many dropped calls
Reply to this comment This comment is posted in response to #6 ( Show )
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15.
LOL if u switched to iphone cuz u wanted a smartphone not a dumbphone then u are confused
Reply to this comment This comment is posted in response to #6 ( Show )
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18.
The Iphone is not a smart phone.
Reply to this comment This comment is posted in response to #6 ( Show )
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19.
The iPhone is a smartphone. Look at what it does. Exchange e-mail, calender, syncs with Outlook and iCal............
Reply to this comment This comment is posted in response to #18 ( Show )
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27.
Nice...it's called reading....try it some time.

Last part of the artical reads:

"Apple iPhone 3G ranked as the best selling smartphone model, followed by the BlackBerry Curve and Pearl, and the Palm"

Reply to this comment This comment is posted in response to #18 ( Show )
0
36.
but lacks basic smart phone capabilities and cant even copy and paste? ok not too smart if you asked this guy.
Reply to this comment This comment is posted in response to #19 ( Show )
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40.
good look on the nations worst 3g network after tmo that is
Reply to this comment This comment is posted in response to #6 ( Show )
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75.
Well of coarse half of them came from Verizon as a percentage the other 2 companies don't even have half the number of customer that Verizon does
Reply to this comment This comment is posted in response to #6 ( Show )
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78.
What got me away from Verizon, the $60 a month plan and the $300 a month bill. It'd be one thing if I talked, more than 200 minutes a month, or texted less than 500, or used their data thingy 0kb a month. But, the killer for me, was when I began questioning them over the phone one day and their 'customer service' rep got so belligerent with me I refused to pay my bill. The next month I got a bill for over $1200. Needless to say it will never get paid and the phone went screen first into a nice thick brick wall.
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79.
wow so you'll risk your credit rating over a cell phone. way to go. maybe i should just refuse to pay my mortgage and expect to keep my house.
Reply to this comment This comment is posted in response to #78 ( Show )
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80.
Are u kidding iphone just got these features and many companies do not allow these phones since they are not proven to be hack safe and if iphone get stolen it can lose confidential data to the thief
Reply to this comment This comment is posted in response to #19 ( Show )
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90.
That, in todays world could work, cuz the gov will just give you the money
Reply to this comment This comment is posted in response to #79 ( Show )
Reply to yup Hide 13 replies to this comment
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2.
I'd guess around 2million 3G's sold in the US, so we're looking at around 313,000 customers Verizon lost. They'll still turn a net gain for the Quarter, but AT&T is going to have the biggest one in the industry.
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3.
GOT A FEELING THOUGH THE STORM WILL BRING THEM BACK. AND BY END OF YEAR VZW WILL BUY ALLTEL OFFICIALLY AND BE THE BIGGEST CWLL PHONE PROVIDER IN U.S.
Reply to this comment
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4.
Yeah, if the FCC, DOJ, and SEC approve it. Bad news for you, but Verizon's deal will eliminate competition in some markets, Verizon's already said they'll cut some Alltel employees, and Goldman Sachs could get bought out becasue they're doing poorly. If GS gets bought out it's up to the new parent company on what they want to do with their stake in Alltel. Don't assume this deal will fly through regulation without any bumps. Heck, for Verizon to buy Rural Cellular (Unicel) they got a lot of scrutiny.
Reply to this comment This comment is posted in response to #3 ( Show )
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10.
Not going to bring them back that fast. People still have contracts
Reply to this comment This comment is posted in response to #3 ( Show )
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28.
Yeah but most will pay and problaly did pay to break their contract before they went to AT&T and will do it again.
Reply to this comment This comment is posted in response to #10 ( Show )
Reply to anonymous Hide 4 replies to this comment
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5.
i still dont understand why anyone would switch carriers over a ****ing phone. att's network has improved plenty cellular wise but there 3G is a joke. isn't that the whole reason you'd buy a :::::::3G::::::: iPhone?
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7.
If you live in a 3G coverage area, what's to lose?
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8.
They may not have the largest 3G coverage area, but it's FAST. Comparing my Blackjack and Aircard to my girlfriend's Verizon Curve before she got the 3G showed a big difference. I don't know if Blackberry just has a slow browser, but EV-DO was between EDGE and HSPA in terms of speed.
Reply to this comment This comment is posted in response to #7 ( Show )
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11.
Yea but iphone 3g is very slow....bad chipset. I compared side by side with my dare and it below iphone away several times. It's an awesome phone but it just doesnt seem to work very well. Also alot of dropped calls...my sis has it and bitches alot about it
Reply to this comment This comment is posted in response to #8 ( Show )
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12.
The 2G iPhone had good quality, they cheaped big time on the 3G. Plastic back, bad chipset........... But hey, if people really want a phone, they'll do what they need to do to get it.
Reply to this comment This comment is posted in response to #11 ( Show )
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42.
i bet if they apple put 4g on a phone right now people would go nuts over it cause poeple are stupid and dont know what it means more then 3/4 of people bought and 1phone 3g and dont even get 3g in there area but there like its and iphone 3g its the best.
Reply to this comment This comment is posted in response to #12 ( Show )
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70.
Blackberry storm is going to be the first blackberry with EVDO REV-A so therefore the curve is just a tad bit slower.
Reply to this comment This comment is posted in response to #8 ( Show )
Reply to anonymous Hide 6 replies to this comment
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13.
as "cool" as the storm may be, T-Mobile will have the hit of the year with the G1. ya it may be ugly but its got nice specs (great touch screen, nice keyboard, decent camera, etc..) but the most important factor is it runs on Android. the G1 DEFINITELY will steal the Storm's Thunder (lol).

oh and at&t has slow 3G speeds. everyone knows that tmobile's 3G is faster the everyone's (in the areas they have it) next verizon, alltel, sprint THEN at&t.
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16.
Are you serious? Let's try basing your info on some facts instead of just coming on and BSing.
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20.
AT&T has the fastest 3G. T-Mobile's 3G is nowhere close to any other carrier's. And the G1 isn't going to be the device of the year.
Reply to this comment This comment is posted in response to #16 ( Show )
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43.
the g1 is a sidekick on steroids i think its a sweet phone if u dont mindo 2.5g service
Reply to this comment This comment is posted in response to #20 ( Show )
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47.
I think the g1 is the ugliest device I've ever seen and would never pruchase it unless they put it on a better device with a better carrier.
Reply to this comment This comment is posted in response to #43 ( Show )
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71.
you really think the g1 is better than the touch diamond hd thats coming out in the US soon? (as per reports that is)
Reply to this comment This comment is posted in response to #47 ( Show )
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77.
HTC has conformed that the Touch HD is not coming to the US anytime soon.
Reply to this comment This comment is posted in response to #71 ( Show )
Reply to aufedk Hide 6 replies to this comment
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14.
to number 6 the xv6900 is a smartphone and touchscreen.....do better research next time you go to a network that can't cont to say fewest dropped calls because it's far from it. Also if you didn't want to switch carriers could have just got the stupid itouch which does all that iphone does with out having the att crap network. anyone who just leaves for a phone becuase 'it's the iphone' needs to get a life cause having that phone wont do it for you. all you guys need to get over the iphone sindrom.....it's a phone it's a network every carrier has it's good parts and bad the open network is open already if you'd ask they will tell you what is going on right now, they are working on having it so you don't need a contract and it's pretty much you use verizon network but your on your own with phone issues. They wont have information on every phone made that can do cdma......yes people phones that are cdma only will be able to be on the network to start cause oh shoocker they are cdma.
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21.
I didn't want the XV6900. I'm more satisfied with AT&T then when I was with Verizon. Faster speeds and I can actually make calls in my house!
Reply to this comment
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25.
it may have been your phone. GSM actually struggles more getting through buildings. Well thats assuming the CDMA service was great outside of your house.
Reply to this comment This comment is posted in response to #21 ( Show )
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64.
i have the xv6900 and i'm absolutly satisfied with it. its an awesome phone and i have it tricked out with apps. i would rather have my phone than an i phone anyday. copy and paste is a huge advantage for using your phone for organizing and finding info.
Reply to this comment
Reply to anonymous Hide 3 replies to this comment
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17.
The Storm will be better and we all know it will be better then the iphone. For does who dont know Apple first went to Verizon with the Iphone and sence they wanted to much control over everything Verizon said no and used ATT as a SECOND choise. It really does not matter because the storm will be better and because in 2009 the iphone is coming to Verizon anyway. [ http://9to5mac.com/cdma-iphone-verizon-sprint ] and in closing Verizon is the best but they are expensive and they do criple most phones but they still work better then any ATT, Tmobile or definitely Sprint!

Also Verizon just purchased ALLTEL that makes the coverage EVEN BETTER then it is and specially even in rural areas of the U.S.A
Verizon bought Alltel for $28.1 Billion. $5 Billion for the company and $22 Bill to pay off their debts.

http://video.msn.com/video.aspx?mkt=en-US&vid=38f6b655-6616-4f8d-9a78-bf5c2c110924

http://www.youtube.com/watch?v=I09TjMNoqow
0
23.
Verizon fanboyism....... Typical. Before the Storm was announced, you were peddling around not knowing what to do about the iPhone, now you all act like it's a phone sent by god.

And from my job I can tell you the Alltel buyout isn't going to get approved. There's been a lot of discussion on this deal the past few weeks with the financial slide and the consensus now is a no-go unless things drastically improve over the next couple days.

PS I work for Alltel
Reply to this comment
0
24.
YOU ARE WRONG... Verizon has not even began the first of many steps toward FCC and SEC approval for an Alltel purchase yet. It is only in the stages of advanced discussion. Also, the iPhone is not going to Verizon Wireless in 2009. The earliest any carrier in the U.S. outside of AT&T can get the iPhone is 2012. This is due to AT&T's 5-year exclusivity contract with Apple for the iPhone. Also, Apple has already anounced it has no intention of releasing a non-GSM iPhone. This means the only other carrier in the U.S. that could carry the iPhone is T-Mobile.
Reply to this comment
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34.
well i work for verizon...and youre going to bought out trust me.
Reply to this comment This comment is posted in response to #23 ( Show )
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35.
were you in the board room? are you in the deal you have no clue whats going on. next time before you open your mouth do your homework. if the deal isn't getting approve why are areas allready converting billing in the north east? good luck finding a new job.
Reply to this comment This comment is posted in response to #23 ( Show )
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38.
I'm telling you becasue they have a name tag with VZW on it that gives them the ability to know everyting in the wireless world.

Nto sure why Alltel would be converting anything to VZW since they do not own they yet and the paper work has been filled with the FCC and they hope to address them by the end of the year.

http://forums.wirelessadvisor.com/wireless-news/71755-fcc-clear-verizon-wireless-vzw-alltel.html
Reply to this comment This comment is posted in response to #35 ( Show )
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41.
Ok, that just show's your complete ignorance. If you're really converting billing in the north east it's a violation of SEC regulations and VERY illegal. Having gone through MANY mergers myself the FIRST THING plastered all over everything is NOT to team or work together until the deal is approved (especially billing systems and customers' private information). If they are truly doing this, please post the locations so the SEC can be notified of this illegal activity.
Reply to this comment This comment is posted in response to #35 ( Show )
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58.
you mean you work for VERIZON!
Reply to this comment This comment is posted in response to #23 ( Show )
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59.
thats why Apple posted job listings looking for people who have knowledge of CDMA phone develpment.
Reply to this comment This comment is posted in response to #24 ( Show )
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87.
It is true that Verizon Wireless is integrating certain Alltel markets into their network, notably including the Litchfield, CT market as the most recent one. However, these markets were purchased independantly and PRIOR to the Alltel purchase; in other words, these markets were previously bought from Alltel and are now being converted, as opposed to being the first phase in a complete Alltel conversion. As such this violates no SEC or FCC regulations.
Official opinion inside of VZW is currently that the Alltel transaction will go through. Is there a possibility that, in light of recent developments, it will not be allowed to do so? Certainly.
Reply to this comment
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91.
wow it looks like the alltell merger went through ps none of you have aby idea what the fcc will and will not allow we can all seculate all day long but there is not point the fcc does what they want to do.
Reply to this comment This comment is posted in response to #23 ( Show )
Reply to Ceez Hide 10 replies to this comment
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22.
What's with Verizon fanboys and always out there defending their company and taking smears at everyone else? Everytime I read a AT&T thread there are Verizon fanboys in there bragging, and smearing. Same happens in Sprint threads.

Guess that shows that their average intelligence is somewhere between horse shit and a pig.
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26.
hell, there will be an article on a european gsm device that has no chance at making it over here and vzw fanboys will find a way to muck up the comments
Reply to this comment
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29.
I guess sales must be down in VZW country becasue there seems to be a lot more of them on here recently. Most of which start out by saying "I work for VZW" so everything they say is correct and can not be argued so don't even try. It is almost cult like they way they act some times. Not sure if it is the training they receive or what but most of them are some arrogant a#$%&@s if you ask me. Maybe if they would stop blogging BS all day on phone arena they would not loss as many sales to AT&T. Just a thought!
Reply to this comment
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81.
Of course AT&T and Sprint don't have these "fanboys" who would never ever say anything negative about VZW in a VZW post, oh heavens no! Please, get over yourself and quit acting like fanboys are exclusive to VZW.
Reply to this comment
Reply to anonymous Hide 3 replies to this comment
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30.
you guys wait, once the hype of the iphone goes away they will be switching back to verizon. ppl are idiots for switching just for a phone. id say just get an ipod touch! its just about everything without the phone calls and then you can keep verizon as yoru cell phone. where i live, "gayt&t didnt work for me" and if everyone is only switching just for the iphone, thats saying at&t has all crap for other phones ;-) sarah palin heart
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31.
I have been a VZW customer for years. While the service is acceptable, I would switch in a minute if anyone else had good coverage where i live. AT&T, Sprint & T-Mobile have better phones and plans than VZW. Hopefully, this loss of customers from VZW will force them to improve and help us saps who have to choice but to stay on VZW.
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32.
ummm att and verizon plans are basically identicle...i know that to be a fact because ive looked at both of their megalogs
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Reply to anonymous Hide 1 replies to this comment
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33.
I am going to wait until Macworld. If they do not announce a IPhone for Verizon, I am switching to ATT.
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37.
enjoy your dropped calls
Reply to this comment
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48.
Yea and by the way iphone has about a 45min battery life...enjoy
Reply to this comment This comment is posted in response to #37 ( Show )
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50.
More bars in more places?....hehe, more like more dropped calls in more places!!!!!
Reply to this comment
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72.
dont forget to slide the sd card in for more space... oh... n/m!
Reply to this comment This comment is posted in response to #50 ( Show )
Reply to Oz Hide 4 replies to this comment
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