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Restrictive Endorsement; Combat Cingular's Billing Practices
I'd like to hear from anyone who has used a restrictive endorsement to combat Cingular's billing practices. Restrictive endrosements are when you write "Paid in Full" on a check for less then the amount of a bill issued by a company. If the company cashes the check, in most states that company cannot pursue the unpaid amount of the bill. If the company decides not to cash the check, then it must be returned in a reasonable amount of time.
Cingular is constantly adding erroneous charges to my bill for items like text messages, 411 calls, and third party charges. I have spent hours on the phone with Cingular's so-called "customer service professionals" and I am no longer will to go through what has become a monthly ritual. Sometimes these erroneous charges are small, in the $3.00 or $5.00 range. On other occasions, these erroneous charges have been quite large, e.g., $80.00.
Instead of screwing around with Cingular, I'd like to simply send a check for the billed amount, minus the erroneous charges. Before I use a restrictive endorsement, I'd like to know what to expect from Cingular. If anyone has used this approach, let me know if the company cashed your check. If the check was cashed, did Cingular then stop trying to collect the additional amounts? Finally, did Cingular make any threats concerning reports to the credit bureau?
Thanks.
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