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We have noticed a lot of problems with text messages sent from verizon to sprint customers. We have put in a universal trouble ticket for the issue and Sprint is slow to respond to the concern. We did some trouble shooting of the issue the other day and it will leave our switch on time, but sprints systems have a hard time processing those messages. Not to completely blame sprint but it leaves our switch within 30 seconds of the message leaving the phone. So it looks like its something on Sprints end that is causing the problem. We have contacted sprint in relation to the issue and they pretty much blow it off as if its not there problem, so dont expect any real resolution til they get there head out of there asses. I spent 2 hours on the phone with them on friday and there techs seemed pretty clueless on how to even troubleshot there end. Sprint isn't the only carrier that Verizon is having issues with but it seems to be the most common. We are also having issues with some of our local carriers here in Virgina, but they dont seem as wide spread as the issue with sprint, but that can just be because not as many people have those carriers. We dont have any problems with Tmobile or ATT, except for some random issues that last less then 24 hours.
Last edited by bong_water; 04-27-2009 at 11:57 PM.
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