Same deal, different carrier

I had another tentative customer come in today with AT&T who wants to get out of his contract without paying the $200. He gets absolutely NO service at his house, is that enough to go on? Understand that I gave him the same sermon as the last one, "You signed a contract, they're allowed to penalize you, blah blah blah" but he is still adamant on trying.


Is lack of service enough to save him?

Not unless he moved into an area with At&t have no service period

[apb91781]

he would have to show a copy of his lease and a utility bill. once the area is confirmed no coverage, a cancellation can be done without ETF