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  #16  
Old 11-06-2009, 02:35 PM
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U.S. Cellular

Here is US. Cells problem. I also personally do my business in Beckley WV, and what infuriates me along with everybody else is the data plan. Why on earth would you force people to use the "premium data package" just to have the phone I want? Let me answer that MORE MONEY!

Don't get me wrong, I like the LG Triton. It was the phone I was leaning towards until "Sorry you have to get the data package". I even was going on the route of buying the phone straight up and then taking it to US Cellular to activate it ( cause I need to renew my contract) to get by this unnecessary charge. I carry my laptop with me daily.
( I'm 24 so I'm with the "Now Generation"). If I want to look at ESPN I will look at it on something bigger than the palm of my hand.

U.S Cellular also told me that if I bought the phone straight up they would see that the data package wasn't there and put it on (Get this) AUTOMATICALLY!

Personally I think that is pretty "Shitty" customer service in that aspect and If you want to fall back and blame US Cellular then it's a pretty "Shitty" company policy. Pick your poison.

I cannot wait till US. Cellular gets bought out by one of the bigger chains. It happened to Cellular-One so it's only a matter of time before it happens to US Cellular.
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  #17  
Old 11-13-2009, 08:44 PM
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Talking cant we all just get along!

hey yall!
I work for usc also, in the call center, and i have dealt with both agent and coorporate. And i dont think that one is better than the other, or that one makes more mistakes than the other. We are human, we all make mistakes! I think it really depends on each individual, thier attention to detail, thier passion for the company, their utilization of resources, how close they listen to the customer, and thier willingness to wow that customer!
Remember guys, we are all part of the same team, and true embracers of the D.O. dont pass the buck, or point fingers. We embrace eachothers mistakes, learn from them, and empower one another with our knowledge. ONE TEAM! ONE GOAL! Lets stop bickering, and do it the way the DO says we should
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  #18  
Old 11-17-2009, 10:59 PM
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Crush

Anyone know the date the crush will be released? My cell rep at work said November 13th, but it didn't come out yet.
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  #19  
Old 11-18-2009, 07:59 PM
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Now she said it comes out tomorrow, the 19th! I hope she is right this time.
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