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View Full Version : Deceptive GoPhone sales - beware!


Unregistered
06-01-2006, 03:29 PM
I received SMS messages on my AT&T Free2Go phone encouraging me to upgrade to GoPhone by calling Cingular on a 1-877 number. Two separate Cingular representatives told me the same lie -- that my existing phone was not compatible, and I would have to buy a new one from them. One said my phone 'didn't have enough kilobytes'. They also said that if I went into a Cingular store to upgrade, I would have to buy a new phone, and pay an additional $25 startup fee.

I went to a Cingular store and switched my old phone to GoPhone without difficulty or cost. The phone _is_ compatible, and no startup fee was charged.

My advice: go to your local Cingular store. The phone sales reps are not on your side!

jilll
06-02-2006, 06:40 AM
thank you!

Unregistered
06-08-2006, 10:59 PM
Free to go was a Cingular Legacy product (pre AT&T merger), and the phone WILL work, go phone is just a different billing concept, you no longer buy cards, but bill to your bank account.