PDA

View Full Version : Same deal, different carrier


xMEGANx
08-09-2008, 08:22 PM
I had another tentative customer come in today with AT&T who wants to get out of his contract without paying the $200. He gets absolutely NO service at his house, is that enough to go on? Understand that I gave him the same sermon as the last one, "You signed a contract, they're allowed to penalize you, blah blah blah" but he is still adamant on trying.


Is lack of service enough to save him?

C-Chicki
08-10-2008, 03:22 PM
Not unless he moved into an area with At&t have no service period

apb91781
08-11-2008, 03:27 PM
he would have to show a copy of his lease and a utility bill. once the area is confirmed no coverage, a cancellation can be done without ETF